Freddy’s Frozen Custard & Steakburgers

I was happy with the location until I ate inside. It’s Monday evening and it’s dirty. Ordered chocolate milk for my son and watched the kid make it like he had never made chocolate milk before. He made a mess and then proceeded to hand me the messy cup didn’t even try to clean it up. Bathroom stinks and its dirty. This is not what I expect for a place in this area. I love the food but the Health Department needs to come check this location because it isn’t clean in the dining or kitchen area. What a shame

Enjoyed my burger, super thin. Next time would get a double. Really like that they had diced onions. Custard was good, albeit small for a medium shake.

This is seriously one of the worst places I have EVER been to! Not only are the teenagers who work there totally incompetent NEVER getting ANY order right every time I have been there– but they suck at customer service!!! It’s funny everyone I have talked to regarding this place says the same thing!!! Stay away from the gross food who is served by rude incompetent teenagers!!!

This is a nice change when it comes to your «burger and fries» joint. First of all, the customer service we received was fabulous. Our order taker was on the ball and gave us exactly what we wanted… then, when we realized they had fried pickles and that we should have gotten them instead of fries, the attendant changed our order – no problem. Customer service like this is appreciated and is scarcely seen these days.
We will be back. AND their burgers/​fries/​custard/​fried pickles/​fry sauce – all delicious!

I prefer Freddy’s to any other drive through burger and fries. Would give 5 stars except there seems to be a constant miscommunication with the staff. Twice now, I’ve been left waiting at the window for longer than 5 minutes, for someone to approach who has no idea about my order, when it was clearly taken and quoted at the speaker. The last time, the gentleman was kind enough to comp my food for me. Will still come back. Hope they can get it together.

This Freddy’s is a joke.
Other Freddy’s we have ate at understand how to make a burger. I asked for a #7, bacon cheeseburger combo. I asked for mayo, no mustard or ketchup please on the burger.
Burger comes out with mayo, meat and cheese in between the bun. I asked the guy where the veggies and onions were at, he said a #7 comes with all that. I said, «I understand, that’s what’s missing.» They made me a new burger with everything on it with mayo no ketchup/​mustard.
This place needs adults in charge, not kids.

Great burger joint. If you are looking for something different AND extremely tasty, eat here. And just as an added tip, ask for Freddy’s sauce ON the burger… Yum!

Horrible customer service. Attempted to go through the drive thru and was never greeted… they had a window into the road of people waiting on a drive thru attendant that didn’t exist.
Had to pull through to the window and walk in to place order. Food is good but that’s the only reason for the extra star.
Disappointing experience at a usually excellent fast food chain.

The food was unbelievably great. Service was too. I went there with my family and it was great. My family loved it so much as well. The music was terrible. 1 star.

I love this place. It’s perfect when you’re hungry and in the mood for a burger n fries. Love their fries! Yummy seasoning on them. One time I tried their pumkin pie ice cream thingee and it was really good. Keep up the good food please!

We’ve been to several Freddy’s. The best out of all we’ve been to is the location in Castle Rock, CO. The food is excellent, the service above all others.
Even under snow conditions this place is the best, thanks Dave!

This place is GOOD! This is hands down my favorite drive thru place. The burgers have a very fresh diner taste to them. The fries are horseshoe fries, which are my favorite. Then the ice cream is so rich and creamy. I wish my BPC Concete has more PBC chunks in it. I’ll have to try a different candy next time. The fry sauce wasn’t anything special I didn’t think. The Freddy sauce on the burger is a must though! This place is good for a quick meal and your not worried about calories!

Great burger awesome true shoestring fries Chocolate malt was good but could have used a little more malt. Staff very friendly

NEver been to freddys and boy im suprised its very good nice hot fresh food the fries are the best ever def be back

Yummy! Now that I’ve tried Freddy’s I won’t feel the need to avoid it in the future. A step up from the usual burger joint with crispy fires and tasty (and suitably greasy) burger. Quick service, clean dining area and reasonable prices for the meal. I didn’t try the frozen custard (as it was about the same cost as my burger), but perhaps next time I’m in the market for a cold creamy treat as the desert menu looked excellent.

Freddy’s really hit the spot the other night when it was snowing and we needed a late night grub grab. I had the double steak burger with bacon and cheddar with fries and a PBC concrete for dessert. Freddy’s was very clean, the staff very friendly and the food was quite delicious. Keep it up, guys!

Outstanding food and great service.
I have never found a veggie burger that I liked until I tasted the one at Freddy’s. It is wonderful!
The frozen custard is out of this world.
I feel the food is high quality and each order is cooked after you order and not before.

Stopped by here for a quick lunch today after some stops at the outlet stores. The food was good. I got the double patty melt combo. The fries are the shoestring variety which are tasty but not my favorite. The patty melt itself was really good. The burger was juicy, the cheese was melted and the bread was nicely grilled without being overly buttery. I didn’t try the frozen custard. There were flies that kept flying around me and running into my head.
I’d stop by here again if I’m in the area.

This was my first time ever seeing a Freddy’s. So I gave it a try and I must say I was impressed.
The meat was not very heavy as I expected and it had a good flavor. The fries were shoe string fries, something I’ve never had in a while. They were tasty, nevertheless.
I would say I would go back to this place and suggest it for a burger or two but five guys still has the #1 burger place in my heart, yet Freddy’s is #2.
Oh and next time I have to try the frozen custard it looked really good.

I’m thinking this is easily 3.5 stars… but I’m going with 4 because 3 stars just didn’t seem like enough.
The bf and I stopped in on our way home from Castle Rock the other night. We’d never been to a Freddy’s before and didn’t really know what to expect.
Walking in we were greeted with a nice clean environment and we decided on original double steakburger and california double steakburger and fries. The food was really quick and hot. Also got a little thing of Fry Sauce… which is like spicy Thousand Island… not my thing, but the bf liked it. I stuck with good olé ketchup. The fries were golden and hot, but very thin and short… so they felt like baby fries and you had to get like 3 at a time, but they were really good.
The burgers… were super tasty! I’ve never had a steak burger, but I’m glad I got a double, those patties are pretty thin. Mine came with mustard, mayo, american cheese and pickles (I said no onions) and it was perfect. Ooey, gooey, delicious melted meaty cheesy center. I loved it. The bf really loved his as well.
We didn’t get to try the custard, but we look forward to getting some next time. For a fast food place, this place definitely delivers… hot, tasty and quick.