Castle Valley Dental

Best dentists ever. Very caring dentists and staff. They make you feel comfortable and they are looking out for your best interest not their pockets. I Won’t go anywhere else.

After we moved from CA here to Castle Rock, this was our first dental office that we have tried, based on the reviews here. It didn’t go that well. My husband went there couple of times to get few things done. One of those times, he was supposed to get a crown in but their machine broke so they didn’t do it. Sure enough, a little after that, we were billed for the crown that was never put in. So we called them and we were told that the crown WAS put in and that we were wrong. My husband was out of town then so he couldn’t go in to show them that the damn crown is not there. It took a few phone calls and little investigation on their part and then finally some assistant remembered the day that their machine was broken and that day matched up the date that my husband was in. No one really apologized but they refunded the money. When I calculated it, we have received about $ 300 less than we should have so a few more phone calls back talking to the accountant department and I had to explain them how I got to the number. Ehm, isn’t that you job? Anyways, at the end, we were refunded that too.
Also it was kind of annoying that we were reminded of the appointment by phone (which I totally understand and am thankful for), but also by text message and an email all in the same day. I can’t really comment on the dental work, maybe they are great in that department but the rest was not impressive and we are looking for a different dental office.

The kids love Dr. Houser and are very eager not to change dentists. Our teenage girl is terribly afraid of needles, and they take great care of her to make her comfortable. Recommended highly!

The professionals at Castle Valley Dental treat their patients like customers, which is uncommon in dentistry, in my experience. They are always highly professional and clearly appreciative of your business. The service is of high quality, the facility is charming and non-​corporate, and the experience is always as comfortable as possible. Highly recommended.

I can’t believe I’m the first to review Castle Valley Dental and Dr. Hauser! I have never had a dentist that I liked in my life and I have been to many. I was always going from one to another to see if it was even possible to like a dentist. My search is finally over now that I found Dr. Hauser. Everyone in the office is fantastic and I always know that I am getting the best care possible. They have top of the line equipment as well! I had to get a root canal last year and didn’t have to have do it in 2 visits as they can make the crown on spot and set in your mouth. I work in Castle Rock, so it is convenient for me to see them, but I would continue to drive the distance even if I moved across the state. They are definitely worth the trip!