I do not like to write bad reviews. But frankly I am tried of poor or bad customer service. I had issues with this dealer years ago and starting just going to the Apple Store directly. I tried again after 5 years and recently purchased an iphone 6plus and ipad. During my two recent trips, I have had representatives with an attitude and that do not listen to questions asked. The plan they set up with ATT was not correct, never told all the charges and some staff that really just do not care. I called ATT directly and they corrected and took care of everything, which I appreciate. With so many options in today’s world of where to purchase… I will just take my business elsewhere.