Advenir At Castle Pines

This place is great — the staff in the office has always been really helpful and polite. The maintenance most of the time is pretty quick and the community feels like a neighborhood. I love driving back here at night and am going to miss it when I move in March. If you want a homelike atmosphere, then this is your place!

We lived here for nearly 2 years. We weren’t allowed to see the apartment prior to move in because someone was living there. The day of the move, the first thing we noticed was the stench of cigarettes and we don’t smoke. The place was not clean either. I had to put down 6 boxes of Arm and Hammer baking soda on the carpet, buy an air cleaner, and my wife put in air scents on the wall outlets to finally rid us of the smoke smell. Our appliances were white and it was advertised that we would get a W/​D which didn’t happen. We had to rent a set for $ 30 month. The neighbors we had for some reason acted as if they were they only ones in the building due to the noise level coming from them– kids being up at 2 am bounding around the apartment. And the second neighbor’s girlfriend bought him two Great Danes? Who does that in a small apartment? Very inconsiderate and stupid. Our apartment was located in the perfect spot on the northwest corner of the complex. Cory, the office manager was always nice to us to very end. We expected from prior reviews that management was going to charge us for something– just because they could– on move out. We made sure the place was cleaner than we received it and video taped our move out. The girl that signed the final paperwork was very nice to us although my wife did say that it was only because I was there with her. When my wife was ever there alone the lady did not treat her well. We only put down a $ 99 deposit on the place but we cleaned it very well and touched up paint where needed. Our final bill consisted mainly of utilities and fees, nothing more. We moved because we got tired of the ever increasing rent and bought a house. Personally, as apartments go, I’d take the Sanctuary at Tallyn’s Reach apartments any day simply because of their management and how clean they places are– parking is good only if you get a 2 bedroom unit. The Advinir is in a great location and they know it but it’s expensive.

I just moved in here a week ago.
Moved in because of it being close to work. The apartment I chose is very spacious, with lots of cabinets and closets. However, this is really not a luxury apartment.
I was told my appliances were black, and they are actually white, which are much harder to clean! Also, there were so many things wrong with the apartment, and upon notifying the office staff that I would like to make an appointment with maintenance, they told me that they have 30 days to fix anything that is submitted. I understand that some things are more of an emergency, (much like my door that had stripped screws in the hinge and would not allow me to close the front door). However, that is quite a huge amount of time to wait. The office staff also takes several days to respond to an email.
My refrigerator is freezing lettuce and vegetables, and is set on a 3 out of 10! It may be the compressor or motor. My dishwasher is missing a piece to let the bottom rack pull out. Instead, it currently is pulling out, and then goes down into a hole between the dishwasher and door, creating a loud banging sound, almost breaking my dishes, and then goes back up onto the door when loading dishes. My cabinets in the kitchen are water stained and burned.
There are some nice walking trails with doggie poop bags, but unfortunately these are not checked regularly and most of them are always out of bags. The trash and recycling companies pick up and some trash that doesn’t make it in the trucks, ends up in the grass littering around the apartments. Also, the parking is absolutely horrible.
I seriously hope, as the weeks go by, that things improve here. I would love to write a better review. Otherwise, if you really don’t care about renting and having appliances work properly, and other inconveniences where you live, feel free to join the community!
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As a quick update, I have had to call for maintenance to come over and fix so many things that should have been taken care of before I moved in. Twice they made appts and did not keep them. They have already been inside my apartment FIVE times in three weeks and never complete the jobs they are supposed to complete.
Also, the office staff is completely unprofessional and disrespectful. After the apartment manager scheduled a maintenance appt with me for a Saturday, I received an email from one of the leasing people saying the maintenance guy couldn’t do the work that day and would come on Sunday. She asked me what time would be good, and apparently didn’t check her email for the rest of the day she was at work! This was 1:30 PM. Then, she still didn’t check it the next day until around 2 PM, when she finally called a maintenance person in who had the day off. He came in, left a mess, and the work was still not done.
Maybe some people do not mind living in a horrible place. They market these places as «luxury.» They obviously have no idea what luxury is, or what decent customer service and professionalism looks like.
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12/​27/​2015 update:
Unfortunately, after numerous maintenance requests, I still have a very large gap where light and cold air are pouring in from the side of the front door. They have put in new weather stripping and the bottom door panel has been replaced, but this has still not fixed this issue. Meanwhile, I am losing money daily on my heating bills as it is going right outside. Can’t help but feel my apartment needs an overhaul.
I have to also share that the person who mentioned snow removal obviously must need glasses. This community is the slowest place as far as snow removal is concerned. The roads inside the apartment areas are snow covered, usually remain unplowed, and when there is some melting and they could do more plowing, it does not happen.
Management here has also told me that they are not responsible for shoveling any of the sidewalks. So, the only sidewalks that seem to be shoveled are near the model units. Otherwise, you are on your own!
The snow removal company also leaves their plows and bobcats right on our property, and unfortunately, they are right by the dumpster. I was told by management this would only happen when we are expecting snow, but that is not the case.
The dumpster areas are still a complete disaster, with trash overflowing and left outside the bins on a daily basis, and the trash company adds to this mess, by taking things out of the dumpster and leaving them outside of the receptacle when they come to pick things up! Each apartment pays $ 20/​month for trash service, and THEY are leaving trash behind every time they come!
Honestly, I feel like I live in a DUMP seeing trash piling up on a daily basis and not taken care of as well as the snow removal equipment being stored right outside on the grass. This is definitely a community that does not seem to care about their residents, or what their property looks like.

WORST apartments ever. The management and the office staff don’t care about residents AT ALL. They love to play bait & switch with residents. Don’t ever sign a lease without Throughly viewing the actual apartment, because their «model» looks nothing like the actual dirty apartments. The management refuses to resolve any issues amicably & lies and cheats the residents. The only way to get compensated from these cheaters is to take them to court, because they never want to listen or resolve anything otherwise. The manager especially is extremely rude and hangs up on people. Also parking at the complex is extremely inadequate, and the office will get cars towed without any notice or reason. And when one calls to discuss they simply keep repeating «it was parked illegally» when it may have been parked completely legally. So run far far away from these cheaters as they are not worth the time or money!

Dog poop everywhere! It’s absolutely disgusting! My kids have stepped in it multiple times playing in the grassy area outside our apt and one even slipped in it and got it all over her clothes. Something needs to be done about that. The office staff are unfriendly and unhelpful. They seem annoyed at needing to help you with anything. The apartments are ok, good layout but absolutely no inside storage for us in our two bedroom. A total of three kitchen drawers, with two of the three being no more than 5 inches wide. Expensive too. I do like the private front entry and the complex itself is spread out well. Unless you’re in an upstairs unit the two car garage is a tandem one which we didn’t even know about until after we moved in. I assumed the two car garages were the side by side ones we were seeing. Cheap furnishings as well.

Well despite the other two pretty angry reviews on here I have loved living here. The office staff is so nice. Amanda and Chantal are hands down the sweetest girls! The grounds is very clean and safe and quiet. The head maintenance guy could use a lesson in being friendly. When I had him come over he seemed annoyed I had things that needed to be looked at. He did get me into my apartment after I accidentally locked myself out so I am grateful to him for that. I’m sure he’s just busy but a friendly hello with a smile might be nice. The guy he was training was very chipper though so they equal each other out. One of the big things I love about living here is each place gets it’s own trash bin that gets picked up by the city once a week so you don’t have to walk to the dumpster. All in all it is apartment living so you might hear your neighbors ever so often. If you are not okay with that then don’t live in an apartment.

These apartments are so mismanaged, it’s comedic. When I lived there, I was standing in the office waiting to retrieve a mail package (which by the way, they can never find), standing in plain sight while the assistant manager took a phone call from a tenant that was reporting a cat smell coming through the vents in her apartment. When she hung up the phone, she said, «she’s such a bitc*». And then told me the whole story with little regard or respect for the other tenants privacy. Upon move out, we were told how much we owed and we paid it. Then several weeks later, we received an invoice indicating we owed much more. Conveniently, the girl that gave us the original amount, «no longer works here». They agreed to send us a payment arrangement by email… several MONTHS later and ZERO emails, phone calls or mail later, we get a notice of collections! Irate, I drove to the office and explained that they never sent the arrangement or even attempted to contact us, we figured they discovered they were incorrect on the amount and discharged it. They then agreed to take it out of collections. When I emailed for the payment arrangement AGAIN, I was told, that because of its age, they can only accept the full amount. No regard to the fact that, it’s age is because of their lack of action. This place is ridiculous and would seriously think twice before turning over your social security number to these people, they have no concern for you or your privacy and will not own up to their mistakes!