Xpert Computer Service & Repair

We’ve now taken two iPads and my Mac desktop for repair here and they are excellent! They are extremely transparent in their pricing, checking with you and explaining everything along the way, very kind and explain things in non-​IT lingo so that a regular customer understands. I can’t say enough good things about these guys.

Awesome! These guys got my crashed PC repaired quickly and we were up and running in less than 48 hours! It was such a relief to know things were going to be ok. They recovered all of our valuable pics music and quick books info! They have a customer for life! Alecia W. Cary NC

I had a serious problem with the hard drive on my laptop and an issue with MS Outlook, They identified the problems promptly, gave me a cost estimate which was reasonable for the work to be done and repaired my computer quickly. I was very happy with the service, professionalism and response time. I will be back when I have other problems.

They fixed my son’s computer equipment. Worked well even after taking it to Tiger Direct that messed up the part to begin with. Argg on Tiger Direct. Took it here, much better results. However, they weren’t able confirm if the balance had been paid or not. I would suggest getting better invoice tracking system.

Found them using Google. Called them because they were a bit cheaper than Icracked for a broken IPad 3 screen. I then drove across town to hear they wouldn’t fix it because they said there was a slight warp in the Aluminum frame. Fair enough, but I looked at it and thought they were off base. So, I called up «a competitor that offers to fix it on site anywhere you are». I can’t say the name because xpert appears to have protested my review and had it removed.
The local «competitor» guy was awesome. He came to my house, picked it up, fixed it, returned it to me the next day, and matched their price! Works great. Thanks for wasting my time guys. I’ll stick with «your competition» for future work.
If you need a iPhone or IPad repaired I suggest to google repair options. There are plenty. If you need something else done, maybe they are great at that.
Postscript: Wow, really Unilocal?!I’m all for supporting local business, but removing a legit review because of an owner complaint under the guise of «promotional material»? I’m reposting.
PPS: I’m revising this review to «neutral» as Jonathan cares enough to respond to it.

I took in my PC with a video card issue. I ended up needing a new video card. They gave me several options and educated me on the differences in each card. They asked about what I used my computer for and advised me that the less expensive option would suit my needs just fine. Service was friendly and fast and it was ready the same day I dropped it off. They will be my go to for computer service needs.

These guys are amazing! I took my daughter’s iPad mini with retina display in for repair of cracked screen. I was having the device repaired for her birthday, and these guys stepped up and had it done the same day so that I could give it back to her on her birthday!
The device was bent on the corner and I was told they may have to grind the sides down so that the glass would seat properly with out breaking; however, the glass on the corner would be exposed. Well, that was not the case, the gentleman that repaired the unit worked his magic and somehow bent the corner back to where he did not have to grind it down. The device looks good as new with the exception of a scratch on the back plate from where my daughter dropped it originally.
These guys ROCK! They will be getting my repeat business to repair my son’s iPad next!
Thank you so much!!!

Fast, reliable and great to work with. I’ll be using these guys for any and all computer or tablet service for life!
Thanks again for delivering great service at a great price in today’s world!
Phil Mitchell

Quick, easy, professional screen repair for my ipad. I just bought it a week ago, and much to my dismay, I dropped it and it cracked!
I dropped it off around 10:30 and it was done around 1:30/2:00. I had reached out to someone who works on macs and happens to live in my building (Sean). Since he doesn’t do ipad 4 screens, he referred me to these guys. I’m glad he did! It was $ 125 to replace the screen. Right on par with competitors.
While I was waiting, I ran some errands. One of those errands was to buy a screen protector. I have shaky hands, and asked for help putting it on when I picked up my ipad, but they informed me that they don’t offer help placing screen protectors on ipads. That is really the *only* thing that wasn’t awesome about the service. Everything else was top-​notch. I would go back again and I will certainly recommend this business to friends!

Great customer service — very friendly and fast! Very reasonable prices too! Definitely go visit them when you have a computer problem.

I had a black screen on my laptop. I brought it in and they were able to diagnose the problem by the end of the day, as promised, and provided a repair estimate. (The video chip had overheated and the mother board would need to be replaced.) It was not worth fixing, but they impressed me with their professionalism, speed, competence, and courteousness.
I would use them again, and was impressed enough at the time to immediately mention them to friends at work in case they should need computer work done.

These guys are great!
To the point, knowledgeable,
Great service and great prices.
Highly recommend!

Great experience getting my laptop repaired. They called a few times to keep me updated on the repair. I will use definitely use their services again.

I don’t know about full-​blown hard-​drive crash, bluescreen, sad mac kinda’ stuff, but I dropped my iPad (it seemed inevitable 16 months ago when I got it) and not only did the screen crack in wonderful, spidery ways, there was a nice dent in the corner. Three hours and at a price as good as any I found, it looked perfect. Glass perfectly centered, corner ground down well… good deal… and no mark up for the dented corner repair. I’ll be back when I drop the iPhone… if experience tells me, should be within about seven months

There are only a few things I hate worse than computer problems; but when my computer isn’t working, none of the other things matter.
At times like that, a little knowledge can be dangerous for people like me where self-​help can make a minor problem a major problem. Xpert Computer has twice managed to save me from my own good intentions. They’re nice people who don’t talk down to me or chastise me for trying to fix the problem myself. If they do, at least they’re polite enough to wait until after I’ve left the store. I’ll give them a bonus star for that. The first time, I didn’t cause too much additional damage, since it was a battery problem; the second time, well, let’s just say, I could have made it much worse.
In both instances, my computer was ready the same day. I can’t complain about the repairs, the service, the speed or even the price. In the latter category, if you search on line, sometimes you might find a coupon for a small discount on the labor.
Nice people, quick service, and worth the time it takes to seek them them out. I don’t like having computer issues, but am glad this place is around when I do.

This place is awesome. I scrambled my camera memory card from an international trip. I thought I lost 1200+ pictures. I took my card here and within a few hours, all my pictures were recovered!
I am a fan for life!

I went here after having some issues with a repair I attempted myself.
The diagnostic fee is cheaper than most at $ 35.00 and the staff is friendly and approachable. I dropped my laptop off and picked it up in the same day.
I will be going back for future computer issues.
*FYI, Xpert Computer Repair is hidden in the Cartridge World store. I had trouble locating it!