Suntrust

While the help is efficient and friendly, I might question the internal controls. I walked in armed with copies (not originals) of letters, an email, my business card and a list of the accounts I needed to close printed from the online treasury module. Although I was an administrator on the OT module I was not a signatory on a single one of those accounts. I signed every account closing slip.
While I commend them for not giving me a difficult time and closing the accounts for me, I became skeptical of the internal controls that might be able to prevent someone else from walking in and doing the exact same thing, except for nefarious purposes. I could be wrong, and the folks here may have contacted others without my knowledge to verify my purpose and whether or not it was legitimate, but I didn’t see it happen.
Not only did I do this once, but again, several weeks later, armed with the same copy of the same letter with a list of more accounts to close.