Rosati’s Pizza

I live in Cary and this is my go to Pizza & Wings place for the last 4 years. The food is good but they get my order wrong at least 25% of the time. Usually the teenagers taking the order seem confused when I order my wings plain with sauce on the side. Good food, good delivery, just check your order before the go.

Went for advertised lunch special 2 slices for $ 5. Bill was $ 9 and some change. Talked to cashier about special… he said you have to ask for special when ordering. What a scam to advertise special but then be charged another. Lesson learned, go to other pizza joint for advertised and given lunch special without request.
The slices are under a heat lamp for a long time depending on when you go for lunch. Our new lunch hangout cooks a fresh personal for a $ 1 more with a drink… see you later Rosatti’s!

We have order from here three times since Christmas 2015. Each time the order has been correct. The food good. The person answering the phone has been polite and well gotten the order right. The delivery drivers have arrived in a timely manner with hot food. The drivers have been nice and personable. We have found a new pizza place.

Good food fast always on point gives chipotle a run for their money OHHH ya but sometimes i get overcooked meat but rare

I ordered wings with the sauce on the side; I received the most soggy, nasty wings I could imagine. I ordered their white pizza and there was one piece of chicken for every four pieces of pizza. Never again! This place is a disgrace to the Rosatis name.

Something must have changed here because the good staff from over the summer are gone. The current employees and manager (Juan) are all incompetent and rude.
Since November we have ordered pizza from them four times and on three of those occasions they have made the pizza wrong with completely incorrect ingredients. I called the other two times and they gave me a credit towards my next visit.
Tonight they made my pizza wrong yet again, despite me telling them at the time I had ordered about the previous mistakes.
I went back and brought the pizza back with me to prove that they made it wrong yet again. Juan was condescending and rude and could not understand why I was upset that my order was wrong because he said that he’d make me another one and I could get it when it was ready. I told him that they will deliver it to my house, because I was not driving back there three times in one night for one pizza due to their incompetence.
The pizza arrived at my house in 40 minutes but it was not completely right, the ingredients were correct, but it wasn’t cooked ‘well done’ as I had ordered originally. I accepted the pizza without complaint because I was starving at that point. (It was an hour and forty minutes from when I had placed my initial order.) I will be calling corporate and letting them know about the constant issues at this location.

Rosati’s, my old friend… This is the one and only «real» pizza place in Cary that consistently delivers accurate orders, on time, and delicious. Sure, mistakes happen sometimes, but they always make it right asap.

Would rather give this 0 stars… WORST SERVICE EVER! The manager is a complete and total jerk! We ordered a za, they screwed up our order. Had to go all the way back and instead of us keeping our first pizza like any other place would do, he takes it and tosses it out right in front of us. Then has a HUGE attitude and threatens us to call the cops if we don’t leave when all we wanted was our pizza or some coupons since we had to drive there twice. Never eating there again, rather go out of our way to get a BETTER pizza right the first time.

had a taste for chicken parm so my husband and I both ordered it. Something has definitely changed. The chicken portion used to be generous but each of our dishes only looked to be a half piece or very small chicken breast. Every other time I’ve ordered it came with marinara, which I would have preferred. I didn’t care for the taste of their meat sauce at all. I also never had chicken parm served in meat sauce before, I’m thinking that may have been a mistake? I guess we’ll just keep to pizza next time

Okay this is a update, ordered a stuffed pizza I have to say its not like it use to be it taste like canned sauce that they use nothing fresh about that anymore, on the bright side their chicken fetticini Alfredo is still great and their thin crust is still great I would steer away from the Stuffed. therefore I will not keep my 4 star rating

Best pizza place in the neighborhood…
I’ve only ordered their thin crust pizza to pickup and it’s been a good experience each time (they get it right every time and hand it over with a smile). Quality cheese, delicious pizza sauce, and fresh ingredient toppings go into their pizzas and they put plenty of it on (I like the taste of their Italian sausage and fresh onions).
Having said that, however, and I’m not sure if it’s just me, but some pizza orders are «cooked» better than other pizza orders so I believe the cooking partially depends on who’s making em’ and working the oven at the time.
Whatever and no matter, I’ll come back here again and again because it’s the better pizza you can get around this area. Lastly, you can eat inside as they’ve got a number of tables to use and a good sized TV to watch sports on.

Ugh… knew I was in trouble when taking my order she was confused over my «pan» order… I only came back because a couple weeks ago you guys nailed it… never again… terrible
This one they can’t erase

This is one of the best take out pizza joints around! Great fast service. Nice deal on Tuesday’s and has a points program to boot.
Same great Rosati’s taste you Chicagoans have come to expect with a Cary, IL feel!

I’ve ordered from this location a few times, noticing the phone etiquette & knowledge of placing an order not the best, whoever answers the phone usually has to ask for help in putting in my order. But the rudeness of the young lady who took my order last night was the last straw. The first time I called they picked up the phone, I could hear background noise & then the phone was slammed down & I was cut off. I called back & joked with the girl that I was just hung up on & her rude response was «well yea, we’re open». Huh? I placed my order, she was incredibly unfriendly the entire time, & when I ended my call with a thank you, her response was «yep», click. Not a «your welcome», not a «thank you». Well, yep there are lots of other places near your establishment that has pizza too. My husband picked up the order & he said they weren’t that friendly either. So the two star rating is for the service.
The pizza is usually pretty good, beware that the thin crust has quite a bit of cheese on it, no complaints there. I’d give their pizza 4 stars. But we think it’s time we go elsewhere, where the restaurant appreciates our business.

Food is still not bad, but the prices there have skyrocketed in the past few years. It is very easy to spend 40 bucks on a pizza and a sandwich these days there.
Service has always been decent at this location, and the Italian beef is marginal. Normally it is a cheaper cut of beef, loaded with fat and gristle.
Rosatis at one time was a staple for my family, but it seems the prices rise and food quality has gone down, using cheaper ingredients and somehow taking that used to be a decent place to a new low.
Better places in the area by far for value and quality.

Showed up to pick up my pie. The order was wrong, might have even been my fault. The manager refused to let me leave until it was right. Lots of pride in what they do here, and the pizza was great!

Use to love them — ordered a pizza and found MULCH in the middle of the pizza — yes landscaping mulch — called and complained and they DID NOTHING — 18″ pizza and paid over $ 20 for and ruined and DID NOTHING — very disappointed!

Rosati’s is a Chicago area tradition, and this location does not let that image down. They make a good pie, and every time I’ve been there, the service has been good and the place has been clean. I’ll definitely return.