Paws in the City

I love this pet store! They are a bit more pricey than the big name pet stores, but they’re also more knowledgable and they carry great foods! The owner spent a lot of time with both me and my mom explaining the types of foods for the issues our dogs have. Not to mention its very nice for them to do a «buy 12 bags get the 13^th free» if you keep the upc’s. That in itself takes a couple dollars off each bag when you think about it. Last thing I love is that they aren’t a «pet store» where you buy puppies; sure they have puppies/​dogs in the store, but they work with local foster groups to find good homes for all the animals they have. I only wish they’d offer grooming then they’d be a one stop shop!

Walked in to the store expecting a wide variety and holistic foods. To be honest, I knew the prices would be a little more expensive but they were outrageous! Everything was overpriced. I also wasn’t impressed with their dog food selection. I’m surprised they didn’t have better quality food. The ones I looked at I certainly wasn’t impressed with. There are a lot of other pet stores in the area with better quality products that are less expensive. The staff was incredibly kind and helpful but I’m not sure if they’re very knowledgable about pet nutrition because of they were they would’ve had better food.

I have been shopping at Paws in the City for over three years. The food and treat choices have always been good and now there is even more selection. Our dog loves tripe and I’m thrilled that I can now buy it locally. If the store doesn’t have what you’re looking for, they will order it for you and can usually get it within a week. I also really appreciate the customer rewards program.
The new owner is very friendly, helpful and knowledgeable. She understands the value of good nutrition for our pets as she has experience working as a Vet. Asst. w/​a vet that practices a combination of holistic and traditional medicine.

I have been a regular customer of Paws in the City for some time now, and I would not shop anywhere else for my dogs and cats’ needs. The current owners (and the previous owner) are extremely knowledgeable, friendly and helpful. One of my cats suffers from skin issues and had been on regular steroid shots from the vet until I received advice from PitC and switched her to a grain free, fowl free diet — her skin cleared up within a few short weeks and the steroid shots are a thing of the past. I am totally sold on PitC and recommend this store to all who want clear good advice on what to feed, and an excellent choice of high quality foods.

I’ll admit it, I’m a big online shopper. But mainly because I have such a hard time finding high-​quality pet foods and treats in stores for good prices. My dog needed to take pills and peanut butter just wasn’t cutting it, but I didn’t want to buy the greenies pill treats. Paws in the City had a great natural treat option that wasn’t made in China and very affordable (cheaper than Amazon actually!).
The staff was very friendly and very helpful as they have quite a bit in their store. Just taking a quick look, I could tell that they carried a lot of great brands. My dogs eat Taste of the Wild and I usually can’t find it in stores, but PITC has it!
TL;DR Definitely worth the stop to see different options in person. The staff is very helpful if you have any questions or need suggestions too.

As someone who is part of a one cat household with no dogs in sight, I really love this pet store. The staff and owners are very helpful and knowledgeable about their products. My poor cat had started over grooming her belly a couple of years ago and the vet suggested a grain-​free diet. The staff at Paws in the City gave me a bunch of small sample bags for her to try, so I didn’t have to waste money buying a big bag only to discover that my picky feline wouldn’t eat what was offered.
The inside of the store has just been remodeled as well. They got new shelves and hooks. More importantly to those of us who are vertically challenged, they got a new check out counter that is MUCH lower than the previous one. It makes it so much easier to place items on the counter and check out.
To the person who regretted that the cat section was too small: over the years, the owners have slowly expanded the options for felines. Are there as many toys and treats as there are for dogs? No. Did I discover long ago that most cats prefer cardboard boxes and paper bags to ANY cat toy? Yes. And my picky cat has turned her nose up at every cat treat ever offered to her, so I stopped buying them.
One last positive note: while I can’t vouch for any of the dog products, I know that the staff will offer to help carry big bags of dog food to your vehicle. Yea for customer service!

Paws in the City is great! Jason is very helpful and knowledgeable. If you are concerned about the additives and nutritional value of your pets’ food this is the place to shop. Convienently located next to Harris Teeter and other great stores.

I stopped in Paws in the City on my way home from work last night. To make a long story short, I have an older dog who has been having a bunch of issues lately and I wanted to try changing his diet. The man that helped me, I assume is the Owner of this place. He was able to suggest several all-​natural grain-​free dog foods for my pup and described each in detail. He was extremely knowledgeable about all product in the store. I left with my food, a couple of treats for my dogs and some shampoo.
Paws in the City has tons of brands of dog food; grain free, gluten free, etc. They also have a selection of raw foods (I left with some information on feeding my dog a raw food diet as well). They have great all-​natural dog treats and bones, toys, dietary supplements, leashes and collars, etc. Price are pretty reasonable in my opinion compared to some of the larger chain pet stores in the area.
I really loved this place and I will be a regular here. The customer service experience was fantastic and my little guy is loving his food so far!

I really love family owned holistic pet stores and was very excited about Paws in the City from the reviews and the fact it’s almost walking distance from my house. I must admit, I was extremely disappointed in the overall selection and variety. As a cat owner there are extremely limited choices on treats, food, litter, and toys. You only have a small handful to choose from and there is not much variety (almost all the cat products are fish based). The lady greeted us so warmly I was desperately searching for something to buy so I didn’t walk out empty handed, however I failed at this task.
As much as I wanted to love this place, it was a let down for this cat lover. If I had a dog, I believe my review would be much higher — I would even recommend this location to any dog owner in the area, but it’s not for me and my feline friends.

I love this place. My husband and I were here today with the Pet Rescue we foster through and it was our first time visiting. We will be buying our pet food and treats from here from now on. I am always a big fan of holisitc pet foods and they have it all. A Million different brands with great treats, toys and clothes. They are a smaller shop but thats why I love it.
Check out their events and visit the puppies on Saturdays when Pawfect Match Rescue is there.
All around — this is easily the place where I wil buy all my dog food from from now on…

Great service overall! Their prices are very reasonable for the high quality food they sell and they truly know about their product! I really like that the owner personally carries the larger items to the car! You can’t ask for anything better than this!

Wonderful pet food store. Family owned and great selection on high quality pet food. Worth the drive and would highly recommend to anyone who wants to avoid the big box pet stores and support our local economy.

I’m huge into dog nutrition and know more than the average person as I’ve spent a lot of time researching it. I work with agility dogs, show dogs, and several dog rescues. Paws in the City is the first place in the Raleigh (in all of NC, really) area I’ve visited where I felt the owner actually knows as much as I do. Jason (I think) was very knowledgeable, courteous, friendly, and more than helpful. He has good prices, good selection, and doesn’t pander to the «big brands». Paws in the City seems to be running an honest business, and I commend them for that. As long as I live in or near Cary, I’ll be shopping here exclusively. Thanks!

Natural, holistic pet foods and treats and nothing but that. Paws in the City is a welcome, newly opened store, whose specialty is brands of dog and cat food sometimes hard to find and nearly impossible to find in one spot. With minimalistic décor, this surprising little store had exactly what I needed (Taste of the Wild) without having to visit a mega-​store and wade through the extras. For me, that alone makes this worth the trip and a welcome addition to the area. The prices seemed to be consistent with the other, bigger, stores. Paws also has a frequent-​buyer point system where every dollar you spend gives you one point that ultimately will accumulate to enough to give you a discount on a future purchase.
If you’re looking for a place to get natural and holistic foods for your animal companion and want to avoid the mega-​box stores, give this place a try.