Legacy Crossroads

I lived at Legacy for the past 4 years. I have lived in a lot of apartments and this by far was the best. I never once had anything go wrong that wasn’t fixed. The staff was great. Kayce and Erin, in particular, were wonderful! Always prompt with responses, very courteous and helpful. I like that they had events throughout the year for the tenants. They had catered pool parties, food and treat night in the office, raffles for money off rent, free boot camp classes etc. They even had staff get up early and had out brown bag breakfasts to tenants as they left for work! I have been in other apartments in the area and legacy is the best you can get. Remember, you are choosing to live in a apartment, and certain things come with that opposed to living in a house. There will obviously be little things that cannot be avoided when living in any apartment.
For the apartments: I lived in both the large and smaller 2 bedroom over my stay. The units were very clean when we moved in. Both were a great size. We loved having the double sinks and garden tub! Washer and dryer was key for us, extra storage space and garage were great too! We had many friends who lived here too. they all enjoyed their experience as well!
I liked that they had pest control come by weekly, maintenance always available, and a on-​site police officer. I’ve walked the property at all times of the day/​night… I always felt safe!!! The complex is very well lit. I couldn’t recommend Legacy more!

I have lived at Legacy for one year and three months to date. So far most things have been fine. The location is convenient to just about everything.
Concerning Management.
They have been very pleasant to deal with and have acted promptly whenever I’ve had an issue. I’ve appreciated their kindness and upbeat a spirit. :)
The apartment.
I have the larger two bedroom. The rooms, bathrooms and closets are all large. Each room is large enough for a king size bed and each bathroom has a double sink.
Complex
If you do your homework you will find this is the most well lit apartment complex around at night. The pool is nice but the place could benefit from a larger or second pool. The indoor basketball court is great, but the gym could be a little larger. Still the amenities are on par with most places and in many ways surpass other local apartments.
Problems
The company that the property uses for billing of water (Yes Energy Management) is horrific. We were overcharged for our water every month. I fought with Yes Energy Management for a long time. I even contacted a lawyer. They did refund 230 dollars but I still do not believe this to be right. I don’t believe I’m wrong in saying that this is a problem (in my opinion) that all 340 plus apartments experience. This is extremely shady. Someone somewhere is pocketing a lot of money. This is fraud on an epic scale in which I’m sure is happening at most (if not all) properties they service.
Our front door has never been sealed properly. The refrigerator will shut itself off for some reason leaving our frozen items thawed.
Construction of this place must have been done with a minimal investment because you can hear practically everything that happens in the apartments around you.
One final thing to note is that they allow smokers. People moved in below us that smoke. We can no longer open our Windows unless we want our place smelling like an ash tray.
Bottom Line
Nice place to live, conveniently located to many shops, rent is average for the area. The only problems are the ones I’ve mentioned above. The problem with this place is not the place itself or management. I believe most problems stem from the parent/​holding company CGI. They could have built a better place, set better requirements for tenants and been a little more competitive on pricing. Perhaps like most corporation they are too large and disconnected to be effective. I at least hope they are taking care of the people who are working to put money in their pockets because I’ve enjoyed the staff here. Somehow I doubt it because they don’t seem to concerned with taking complete care of their tenants.

The management at this place is 100% dishonest.
1. Deposit theft. They charged almost $ 900 for a deposit, then claimed they never got it. Even after I proved that it was paid and sent a copy of the receipt, they continued to ask for money that had already been paid.
2. Refused to turn over a copy of the lease because they modify the leases after you sign. Note how guilty the employees look after you hand them the lease because they know it’s a scam. They try to evict without due process and with heavy extortion and threat of eviction even after you have proven that the rent is paid. They also try to con people into a 9 month lease so they can raise the rent faster, then steal your deposit and claim you are delinquent if you don’t agree to pay more month to month. As soon as you say, «I’m leaving,» and hand in a notice to vacate, it’s like they turn into a den of vipers.
3. Keep all of your receipts!!! If you trace where your checks or money orders are deposited through your bank, you may find that they were deposited into personal accounts instead of GCI corporate accounts.
4. Exterminator is creepy and cases apartments for robbery. He seemed to be searching my apartment instead of spraying for bugs. He also routinely bangs on doors early in the morning as if he is the police or something even if your apartment is not on his schedule. I think that man is mentally ill.
5. Air blowing through the electrical sockets from outside. This will eventually cause a fire by freezing and defrosting the wires repeatedly.
6. Walls are so thin, you can hear phone conversations from neighboring apartments. Dogs upstairs sound like galloping horses.
7. Cheap appliances. The refrigerator turns itself off long enough for the meat to spoil due to frost build up. Washer smells because it never drains all of the water at the end of the cycles. Dryer smells like dog crap because the vent leads outside where hundreds of piles of dog crap are left on the ground and on the sidewalk. Very few people cleanup behind their dogs. I did not notice that until it got hot outside and defrosted all the crap.
8. Tons of bugs come in from outside. Door jams are not sealed.
9. Double and triple billed for water. I complained for six months about being charged for 5500 to 9500 gallons of water for a 1 bedroom apartment and having to pay hundreds /​month just for water. After a meter was installed inside my apartment, the bill magically dropped 62%.
10. Can’t pay electric bill without a pin code due to massive amounts of identity theft in the area.
11. Rooms are too narrow for a king sized bedroom set. Although they lie and say that they are wide enough, they leave out the fact that you can’t open the closet door if you use a king sized set.
12. Expect to smell like dog crap due to the massive amount of airborne bacteria from the hundreds of piles of crap left to bake in the sun.
13. Apartment is built on concrete slab. Moisture from the slab seeps into the carpet due to the lack of sealant. Your socks will get wet if you walk on the floor. Maintenance will come over and lie saying that there is no moisture.
14. Dishwasher that does not wash dishes. (cheap appliances)
15. Super hard water that is acidic enough to corrode stainless steel sink fixtures.
16. Poor construction. The buildings are very inefficient. The pipes freeze due to lack of insulation and barriers between the outside and the inside walls. They require that everyone keep their apartments at 70+ degrees so the pipes don’t freeze. There is also no firebreak between the apartments.
17. Old carpet that starts to smell in the summer.
18. Monthly fee for trash pickup accompanied with a trash pickup drama in which people refused to pickup trash even after they were paid.
19. Very high EM field along wall with the front door. The EM is so powerful that one can get a headache by standing next to it. I also had to move the TV away from the wall. There are also tons of electrical issues and power losses. Every room has at least one light switch that does nothing. Breakers trip about once /​week.
20. The only thing I liked about the place was that I was not shot, stabbed, robbed, or raped the whole time I lived there. The brick façade looks nice, but it’s just a façade or perhaps I should say illusion.
21. The cost of living there is far above the average mortgage rate for the area. The rent rate is equivalent to buying a house that costs $ 170,000. Apartments similar to those are for sale in the area for less than half that cost.
22. $ 25 fee to pay rent online. You have to pay a fee to pay your rent!!!