Terry Reid Buick GMC

BEWARE THE BAIT AND SWITCH! The only positive thing I have to say is about the sales manager. He was helpful and did all he could to get me the car. That being said, I would not advise buying used from this dealership. The sales girl couldn’t answer any questions I had about the car. The listing they had for the car promised rear view camera and the actual vehicle did not have it. She had NO explanation as to why. It even included pictures of the rear view camera in the car listing! And do NOT believe anything Randy Jackson (finance manager) has to say. Not only did he give me false promises, when he failed to follow through, he couldn’t even be bothered to answer my phone calls or call me back (after multiple messages left) and say «You know what? We are not going to be able to do that.» He continued to make empty and false promises when I caught him on the phone one day. He had no trouble when he was making money off me, but when it came time to come through, he couldn’t even treat me with the respect of a customer of the dealership. I will NEVER go to them again. Horrible business practices!