GameStop

Took my ten year old kid to buy a game thinking i would be in and out. I was wrong. My son had a game in hand and wanted to know if the game was multiplayer. We had to wait in line 10 minutes just to ask a question they answered in 1 sec it was a yes no answer. So done with this store.

One word. Slow. I can’t understand why it takes so long to buy a damn game. No I don’t want a membership. No I don’t want to preorder any new games. No I don’t have any games I want to trade in to get raped so you can resell it at 3 times the price. Just tell me how much it is so I can pay and leave. Geez. Every GameStop I go to is the same.

They have great service. They have improved over the years I have no problems the last time I went.

I went to the store looking for a couple of used games and I was the only person at the store. So you expect to get treated great and that’s what I got she looked for places that carry my used games and she even printed out the locations for me. Overall great place.

knowledgeable staff. great atmosphere. only downside is that the cashier line can take awhile.

This Gamestop is filled with genial employees who are very knowledgeable about the games they sell. There is a good selection of video games and you can depend on them to have games in stock as soon as they are released. I would like to share two anecdotes of my experience with this particular Gamestop:
One rainy day, I decided to order the game Space Marine from THQ’s main site. It was delivered to my doorstep in an untimely manner. With great alacrity, I opened up the package only to see that they gave me a 360 copy of Space Marine instead of the PS3 version that I had ordered. I went to their site and contacted them in order to find a way to rectify this mishap. It turns out that THQ has the egregious policy of not refunding anything you purchase off of them. At that point, I was quite livid. In a last ditch effort, I visited this Gamestop and vented out my frustrations and politely asked if I could exchange my unopened 360 copy of Space Marine for a PS3 copy. The employees at the desk were quite convivial and understanding of my situation and were more than happy to oblige my request.
My second story revolves around purchasing StarCraft II on a midnight release. The line wasn’t that long but the employees decided to expedite the process by having people pay for the game before midnight. Thus, once the clock struck midnight, all the customers would have to do was to show their receipt and receive their game. This idea made the whole purchasing process very swift. In fact, it was genius. I wish more stores would do this if people are going to wait outside for a long period of time.
One of the foibles of Gamestop is the fact that they are a business and will attempt to get you to pre-​order the next Triple A title that is being released. Also, they will try to inveigle you into buying a Gamestop rewards card (which isn’t a bad deal if you consistently buy and sell used games). It can be quite irritating to have to deal with employees asking you four-​six questions when all you want to do is buy your game and leave. Employees only tend to launch of fusillade of questions at you if their manager is around or if they are the manager themselves.
In conclusion, Gamestop is more reliable than the game company sites themselves. Ordering a game through the game company generally means that you will not receive it on the day it releases. (Ex: People who pre-​ordered Marvel vs. Capcom 3 from Capcom got the game 2 weeks after it was released) Therefore, I beseech you to support gaming shops such as Gamestop because they deal with all the prosaic issues of ordering a game so that we, the consumer, can enjoy the game on the day it’s released.

I don’t buy much from Game Stop anymore, but when I want to check out the new releases, this is a good location. The staff is extremely friendly and knowledgeable. They’ve been at it for a while and can answer most questions.
It’s located in a small strip mall area sharing the same building with Wing Stop, Cold Stone and Starbucks.
So, you can play a demo game then have some hot wings with your favorite coffee drink and finish with ice cream! How great is that? A night on the town if you will.

I’ve been to this Gamestop maybe 2 – 3 times in my lifetime and their service has been okay for the most part. However, today they made a mistake that I just cant seem to overlook.
I went in to pick up God Of War 3 because it was only 15 bucks for some kind of sale they had going on. So here I am at the register and I ask them «How long are these sales going on for?»
The cashier kinda just gives me this blank stare and looks to the other guy and asks him. Turns out his friend doesn’t really know either so he just gives me this «I’m just going to say yes because I dont wan’t to look stupid» response. I was a bit disappointed knowing this sale had been going on for weeks and the employees at this store seemed like they were just hearing about it now. But that wasn’t my biggest issue this evening.
So like I said, I was buying a brand spanking new game and when I looked into my bag, I noticed that they had given me the display box with all the freaking stickers on it.
I was in kind of a good mood, so I just let it go thinking that they were out of the new boxes and gave me a new game in a display box.
But this did kind of concern me, so I check to see if the disc is absolutely perfect but to my dismay I find NO FREAKING DISC in there.
Luckily for me, I was able to notice before I got home. But if this had happened after I got home, I would have been super pissed.
So my review is based on the worse case scenario. I would have given them a one, but I cant judge everybody off of one person’s mistake.
Call me rash, but this isn’t a matter of a few dollars. If you’re dealing business with that much money, I expect top notch service.
Sorry, but this particular gamestop just lost a future customer.

This particular Gamestop is pretty awesome mainly because the workers have their own fanbase here… yes…some of the workers have worked here for a couple of years already and have customers like me that go in just to say «Hi» to. All of this was also because of the other workers that used to work here before they either got fired or laid off over some bullshit, from what I heard, but never fully understood why.
Anyways, yeah… Gordon and the rest of the crew here at Gamestop are really really nice and helpful! Whenever there’s a kick-​ass game coming out, they have the coolest events at the parking lot! A great example is when they released Call Of Duty Modern Warfare 2… oh man… some of the employees were dressed up as army men and they even set up a bunker at the freakin parking lot! They had 2 or 3 TV’s hooked to PS3’s for customers to play the game before it got released! Whenever there’s a line, the employees give out free snacks and drinks.
Seriously, this particular Gamestop rules mainly because of the great customer service! I just wish it was a little bigger and that they still sold and bought used movies.
Oh yeah, another great thing about this Gamestop is the fact that it’s in an awesome strip mall that has L&L Hawaiian BBQ, Wingstop, Starbucks, Staples, Subway and Albertson’s!!!