Carson Assisted Living & Retirement Center

This place is the worst place ever. We brought my mom here because of her Alzheimer’s. My moms over all health is good. She is strong, walks, eats. Just the other disease that is the only reason she is here. Because she wondered out 2 times.. It was Oct 1^st, 2015. By December she was in the hospital, with bad uti. By January 5^th 2016, thank god my sister showed up when she did. My moms sugar level was 549, and rushed into the hospital. She was in the hospital for 2 weeks then skilled nursing for 3 weeks. My mom has been removed from this facility, and is now at a bored and care. She no longer feeds herself, barely mumbles, and cannot walk. I cannot express in words, the anger, and the hurt, and the deceit i feel in my heart. I pray every day for my mom just to be like she was 3 months ago. We put her here because we didnt want her to get hurt or lost. Now we have alot of other issues to deal with.
they were willing to work with the SS amount that my mom receives per month, and Noah seemed like an honest up front person. This place should be shut down. i will do everything in my power to help that out.
FOR YOUR LOVED ONES, DO NO, I REPEAT DO NOT TAKE YOUR FAMILY MEMBERS HERE. THEY WILL DIE…

Unfortunately, my mom wasn’t at this facility for very long, so I can only tell you what I observed from her short stay.
PROS:
The staff was very friendly and helpful. They would routinely check in on my mom and just pop their heads in to say hi so that she didn’t feel lonely.
The food was actually quite good.
The price for my mom’s private room was pretty reasonably priced, and we weren’t nickeled and dimed for every little thing the staff did for her. She got her room, 3 meals and 2 snacks a day, her laundry was done every week, if she couldn’t make it to the dining room on her own, a staff member would wheel her over, or would bring her a tray for her to eat in her room.
It was clean and only smelled once while we were there (because someone had just had an accident).
CONS:
It’s old and looks a little ragged from the outside. Also, there were a few sliding glass doors upstairs that went to an outdoor area that didn’t work. Also, the upstairs can get really, really stuffy and warm when it’s hot outside.
This facility was good for my mom and I thank everyone there for their kindness.

I did my tour here with my grandfather last week. When I did my tour the gentleman was very friendly and answered all my questions even my question about all the negative reviews on here. The place was not so bad. I spoke with people who lived there and some staff members while I waited for my tour. They all seemed happy.
There was a party going on in the patio area and boy were the residents dancing up a storm. Lol! They even tried to get me on the floor :) I see the remodeling going on so I felt they were putting money into the place.
We also had lunch there because my grandfather said you can tell alot about a place just by the food. He enjoyed it and that’s when he made his decision to live there. I also enjoyed the lunch and the company of the other people who lived there.
I will keep you all updated !!!

If I could give this dump negative stars, I would! The previous reviews couldn’t have been written better. Their reviews have been my family’s experiences as well from deteriorating health, to malnourishment, to scabies. Although I would add bed bugs! Also, anything of value has been stolen! From perfume, to money, to clothing! We’ve written her name on everything, but it doesn’t matter. It always goes missing. A few times, we’ve made mention of items missing only to find them mysteriously back in her room the next day! Their policy of writing new items purchased in the «log» is pointless! It should be called the Log of Stolen Goods!
On one particular day, my family and I arrived at this place to find my grandmother sitting in the dining room with cold food in front of her waiting to be fed by a nurse who was feeding someone else in their room! I confronted the nurse who was sitting beside her feeding someone else and asked why she couldn’t feed them both considering the gentleman she was feeding was eating rather slowly. She just sat there like a deer in headlights! I asked if she’d treat her own mother this way and for her to treat everyone as if they were her loved ones. Still nothing. She was just emotionless! Luckily we were there to bring my grandmother lunch that she would actually enjoy! We wheeled her out of there and she enjoyed her lunch with us! On several occasions we’ve dropped off lunch and have asked them to feed it to her only to find it IN HER ROOM untouched DAYS LATER!
The most recent problem was my grandmother’s bruised ankle. We’d bought her some new slippers and when we tried putting them on her, she screamed in agony! We took her to urgent care only to find out she had a severely sprained ankle. Considering my grandmother is wheelchair bound, this leads us to believe whomever is wheeling her around, banged her foot against a wall or door! How could they not know she was in pain when a mere touch of her foot caused her to yell and scream!
My grandmother is elderly and has communicated with us that she does not like her surroundings changed so we came to a happy medium. They convinced us to move her downstairs, closer to caregivers claiming she would get better care which we did. She’s been downstairs approximately two months and nothing has changed. They’re still stealing and still not giving her any better care. We’ve had several conversations and meetings, but we are at our whits end and must find other care for her.

My mother died after something went terribly wrong in this place!
She was perfectly healthy when I picked her up on Saturday, December 6, 2014. On Sunday evening I get a call from a family member that my mom wasn’t breathing. When I called Carson Assisted Living & Retirement Center to find out what happened, an employee started reading what sounded like a script of what occurred. I was told that she had Pneumonia!!! She did not have Pneumonia Saturday!!!
My 81 year old mother was health as an ox, with the exception of her memory loss.
What is really sad for me, my mother was buried the following week on December 13, 2014 and I have yet to receive a phone call, card, nothing.
Do not send your loved one there unless you want to send them to their rapid death.

my grandma has lived here for so so many years, like over 15. when i was little this place was a little scary because everyone was old and i was just a kid. but i’m an adult now and it’s literally scary now. so obvious that this place has gone plummeting down hill. there used to be a nice sparkling pool and it’s gone. along with the polite staff, bright hallways, lively pictures and monthly calendar updates on the walls accented with encouraging messages. none of that now so that’s what the atmosphere is like but let me get down to the point.
my grandma was sent to the hospital from this place because she was found passed out in her bathroom. she was starving, dehydrated and had scabies. my mom was pressing them for months about my grandma’s rash (we didn’t know what it was) and for months they did nothing. she went to 1 docs appt but when i asked my grandma if they put the rash cream on her, she said they never did. we spoke to the social worker at the hospital and got grandma out of there ASAP!!! she is in a better facility now and recovered 100% and thriving. she is so happy!
we called carson retirement and spoke to the social worker there. she was reluctant to give us any information. not even her boss’ name. i let her know we would contact the county and find out anyways then she finally spit it out. i asked her «do you think it is appropriate that one of your patients was sent to the hospital for scabies? how would you feel if this was your mother?» she said, «it happens» it happens due to negligence, and abuse. they were cited when the county came in after we filed the report. DO NOT SEND YOUR LOVED ONES TO THIS PLACE.

let me start with saying that i have been to many different senior living centers and this one by far is at the rock bottom. After entering the facility their is not a single person at the entrance to direct you to your family member. or even offer help. After i walked around for about 5 – 10 minutes i finally stopped a nurse (i think no badge) i asked for my grandmother and the lady kindly took me to her room which i had passed. Once we got to the door she pulled out a ring of keys and unlocked her door to let me in. (locked door?) My grandmother can not walk and weighs about 90lbs The person who opened the door would not tell me why the door was locked and left. once i got in the room she was just laying there. windows were closed it was stuffy in the room her TV did not work and there was no phone, call button or any way for her to contact someone EVEN a nurse if she needed help. After being there for about 2 – 3 hours not once did a nurse come to check on her. not for pills not even to see if she was ok. If you care about your family member this is the place NOT to put them
Update 3÷3÷14
I went to go see my grandmother today. i got to her room which was locked. A staff member walking by offered to open it. She was not in her room. I asked the person if they know where she could be. They told me that she was probably being given a shower. and would return in about 15 minutes I waited for about 45 minutes and then went to go find someone after she did not return. I went to the office and asked if they could tell me anything. They said she was talking a shower. I told them i had been waiting for about 45 minutes. and asked if a shower normally takes that long. They said no. The person i was speaking too went and asked somebody else and then another. After asking about 4 – 5 people they figured out she had been sent to the hospital. The did NOT know which hospital!!! After about another 20 minutes and asking a bunch of different people. they found out which hospital she was sent too. This is horrible. How can staff not know who to ask and or talk to?.