We have rented through Valley for 2 years and had nothing but positive interactions. We recently purchased a new home and the end of our lease/move out has been really easy. I highly recommend this company.
I really wish we would have done our homework before choosing to rent through Valley Realty & Management. We love the house we are in, but they have been incredibly unhelpful since we signed our lease. The people in this office have zero communication skills. No one returns phone calls, the receptionist loses notes for the people who don’t return phone calls and even an infestation of ants that was there before we moved in was not enough for them to assist us. We moved into a house and were promise that some minor things would be fixed and that work orders had been placed… 2 weeks later nothing has been done, nothing has been fixed. Hopefully we will be able to buy soon rather than renting again, but I guarantee that whether we rent or buy, Valley Realty & Management will have no involvement at all.