Nice professional office, clean, television in the waiting room etc. The office is not far from the entrance of the building, on the first(ground) floor, so fairly easy access for wheelchairs and such. Did a walk in for some lab work, and was fairly effortless in getting the insurance paperwork complete and such. Had a five minute wait and was done in just a few minutes. I removed a star as after a half hour, my arm is still stinging and aching from the draw which is not normal for me. I still would recommend this place, and will use again, as my experience may be unique to this this one time