Fast Glass

Curt, the manager is always helpful and gets you in and out fast. I had a cargo van that needed a side glass panel and he gave us a great price and super service. Highly recommend !

After dropping our vehicle off to have a new back window installed, I receive a phone call half way through the appointment telling me that the back door is no longer operable and it cannot be opened. The manager informs me that Fast Glass’s technician is trying to solve the problem and then I never hear back from them. I tried calling after 1 hour to check on the status and no answer. I proceeded to try calling back 4 times over the next half hour and still no answer. I walk back to Fast Glass and am told that the back door is still inoperable, but that I may take it to the dealership and put the repairs on Fast Glass’s acct., however, now that it is after 4:00 pm the dealership cannot fit me into their schedule. I’m also charged in full for the glass and installation before I may have my keys back. I take it to the dealership the following week and am told that a part needs to be ordered and I need to make another trip to the dealership. We live 75 miles from the dealership and fast glass. I have now had to take an additional two days off of work, not to mention the additional fuel spent driving 150 miles round trip. One back window replacement is now double the original estimate.

I would highly recommend this company, my questions were answered, and they even gave me a complimentary, temporary solution to my window problem.
I had the minor inconvenience of my window falling into my car door, which turned into a big problem considering my lack of car knowledge and my desperate need to get it fixed. I called them and they explained to me the possible causes and recommend I come in so they can take a look.
Once there they explained to me what had happened and got the necessary part ordered. I had to wait until the next day, but they propped the window up for me in the meantime.
I had a very good experience here, it was a decent price, and I’d be quick to go back with any other problems I have !

Brought Motorhome in to repair small glass spider on driver side did fast professional work. Tech found another small glass spider on passenger side while cleaning glass. Fixing dings is cheaper than replacing front window and glass spiders tend to grow. They made time to get it fixed right away and worked well with our insurance.

Since Mark got moved to Reno and Curt took his place this place is as disorganized as it gets. I ordered some «H» profile aluminum and three weeks later I’m told it’s not available. I got on the internet and three days later I had all I needed. Then I needed them to cut some glass that I have had for some time now for a project. I was told they would come by soon to pick it up to take it to the shop to do the cutting. A week went by and no one came and no calls. Then I went to the shop and talked to Curt. He told me they would be here today or tomorrow. That was three weeks ago. Not even a call, no show and no courtesy. I won’t ever do business with them ever again. I even went so far as to call the home office in Reno to try to get Curt off his chair and get the job done. NOTHING!!!

Have had numerous dealings with the organization, both automotive and otherwise. Have always been treated professionally and promptly at reasonable prices.
I recommend this company for any and all glass neds.

Mark took my call and information. He called me back with the options for my particular vehicle and to receive direction. When I arrived for the replacement the following day, he inspected my vehicle and told me the dealership got the interpretation of what part is required incorrect, but that the part would be available the next day. I rescheduled.
I returned the following day for the installation and waited. They were very efficient and got my vehicle turned around in just over an hour. I recommend this shop and will use them the next time I need a windshield replaced.

Nobody likes having to buy a new windshield, but Fast Glass makes it as painless as possible. Helpful, good prices and all around nice guys working there!