Courtyard Marriott

Friendly, helpful staff. Rooms are small but clean. Beds are a bit soft. Rooms have a small fridge, coffee pot and a few servings of coffee. Walls are very thin (you can hear your neighbors tv). Get a room on the top floor or else if there’s someone above you it will sound like a herd of elephants walking around. Convenient to route 50 so you can be at Tahoe in less than 30 minutes. Only staying here because our flight out is early in the morning so it’s a matter of convenience. I’m an elite Marriott member and wished there was a full service location in Reno or Carson City but no luck. After being here a few hours I am ASTONISHED at how horribly thin the walls are. The place is NOT full yet they insisted on putting a very loud group of 4 in the room next to us (they arrived with TONS of plastic grocery bags but no luggage — can you say PARTY?) after listening to their loud music, slamming doors and yelling we asked the front desk to please move them but instead they moved us. It just got worse. They had no rooms left on top floor so they moved us to 3^rd floor. Family of FIVE above us who let their kids run up/​down hallways at all hours day/​night. It took another phone call to the front desk to get the parents to keep their kids in their own room but then you had five people crammed in a tiny room and the kids stomping on the floor, jumping in beds, etc… Needless to say we checked out and moved to another hotel.

Extremely helpful and friendly staff, Clean facility’s, bed needs to be replaced… huge sag on most used side. $ 160 for one night… pretty expensive for not very much… also, made reservation on saturday evening. Got there on check in date the next week and they had no record of my reservation. «Free» wifi… small breakfast/​coffee area in main lobby that I did not try.

I stay in Courtyards constantly, about 100 nights a year. This location was fine; seemed relatively new, everything worked in the room, and the front desk staff was competent and friendly. Indifferent but convenient location, for the area. Was there to hike the east face of the Sierra the next day. View from the room overlooked the casino parking lot but provided some glimpses of the Sierra in the distance.

3 stars but 4 star price …
First approach at the front desk was not very friendly (not rough either, but they charged more than my «guaranted» reservation), the guy at the bar was, though. And very helpful.
The room was nice but not really impecable clean as it should be, the blanket had holes in it and the tables were smeared! It was bit loud as it was right by the lobby and side door to the parking lot and you could hear everything.
Shower … I don’t understand shower heads!!! Does everyone need to be 6 foot tall to get water on rhe head? I am 5’4″ and the water sprays beautifully around me! Ugh! I hate to do the rain dance in the shower, trying to «catch» the water.
Next time we will try one of the smaller places.

I travel for business and have made this my hotel of choice. Staff very nice, the hotel is very clean, comfortable and quiet! Nice home away from home for me.

A hotel should have two things. A bed to sleep in and a hot shower. I stayed at this hotel several years apart. They use super cheap laundry detergent. If you have any allergies at all, DO NOT STAY HERE. I figured they would have fixed that after several years, but no. I spent 50 nights a year in hotels, so it’s not me. It’s them.

My friends and I checked in at the Courtyard by Marriott 12÷29÷14 for our snowboarding trip, I have to say it was one of the worst stays I’ve had. Before I checked in I asked the front desk agent if he could split the room between three cards because we didn’t want one card to be authorized for such a high amount. The front desk looked really confused and said there was no way he could do it at check in. He just didn’t know how to do it, because my friend and I both work at Marriott and use the same operating system. I would have rather him tell me he didn’t know how, than lie to me. On top of that he put us in a room next to the elevator and called us to let us know people were complaining about the noise! It was only 10 at night and we had a lot of snowboarding gear to bring up to the room! All and all it was a pretty bad stay and I don’t think I’ll be coming back to that specific location again.

Decided to spend one night here with my husband and 2 kids (8 and 3) before heading to Lake Tahoe, comfortable, clean and updated rooms, centrally located to restaurants, shops, and a movie theatre. The only downside is that walls are very thin, glad we did not have loud neighbors at night.

I’ve stayed here a couple times now most recently for the 4^th of July this year, so I think it’s probably time to give a review. I enjoy staying at this hotel, but it also has a few glaring problems that should be addressed.
The chlorine in the pool. Seriously, it’s toxic. My eyes were burning after 10 minutes in the hot tub and I had to leave. It wasn’t just me either, other guests were complaining about it. Serious lack of towels around the pool area as well.
Lack of a bench in the gym. I know it’s a cramped space, but if you have up to 50 lb. dumbbells, you should really have a bench or seat at least where people can press or workout properly. The Swiss ball doesn’t always cut it.
Our shampoos and conditioners were already half used by the time we got to the room. Maybe it was just an oversight, but it was a little weird and there wasn’t enough for our party of 4 per say.
I want to end the review on a positive note.
The staff is very friendly and helpful. Never had a problem with them in the 3 times or so I’ve stayed there. They are well mannered and well trained.
Prime location. Carson City has an annoying layout. Being that it’s basically a giant strip, it takes about 30 minutes or more to get to the other side of town, but this location is fairly close to both sides of town as well as routes to Lake Tahoe. There is also plenty of shopping, casinos, and entertainment close by.
This is a good hotel. The pool really detracts from the visit though and I think the management should look into different methods for cleaning the pool.

This hotel’s location is VERY convenient in terms of proximity to restaurants and the local casinos. Take into consideration that Carson city is not a very big city, but this Courtyard is literally right across the street from the local eateries and restaurant chains. There’s a casino RIGHT NEXT to it. «Casino Fandango». The Steakhouse in the casino is legit. So many options around this Courtyard!

This hotel is not good. I usually ask to be next to the elevator but do not do it at this hotel. The elevator bell is sooo loud. I asked to be changed into another room and the lady at the front desk said no as they were sold out. I am a marriott elite member. I am not afraid to give marriotts a bad review. My sheets had a tear in them as well.

The Marriott Courtyard in Carson City is a great destination for business or pleasure. The hotel is located conveniently across the street from a nice shopping center, which includes a huge Burlington Coat Factory. My husband & I have been scoping out the luggage clearance.
When you call or arrive at the Courtyard you are immediately greeted by the very friendly & helpful staff. The rooms are neat & clean & wifi is always free! There is a nice business center off the lobby. I understand that Mondays & Tuesdays are the busiest days at the hotel, especially when the Nevada Legislature is in session. Room service is available from the Fandango Casino which is located across the parking lot from the hotel & the hotel has a nice buffet breakfast & evening cocktail service. Duke’s Steakhouse is also located in the casino & I gave it 5 stars! A must try if you are in the area. There is a Galaxy Movie Theatre located behind the Courtyard within walking distance, or via the Skyway in the casino.
My husband & I have been enjoying driving around Carson investigating the area, but you could easily check into the Courtyard, spend the weekend & enjoy the experience totally on foot. A very reasonably priced getaway that we will return to again.
On Saturday morning a trash truck woke us at 6:09 a. m. I called the front desk & John was very receptive, assuring me that he would alert his manager as soon as he arrived. Saturday evening was also noisy with partying & running in the hallways. The insulation is not the best. Next visit we will request the 4^th (top) floor so we don’t have to listen to the elephants above us.

Rounding out my experience in Carson City when I visit for work is my choice of place to stay. And I must say for me it’s the Courtyard Marriott. The multiple times I’ve stayed there I’ve been treated warmly, my room is clean, and my bed is extra comfy with the extra fluffly pillows I always request for my stay. Hello… pillow fight for 1! No, just kidding. Really. Just kidding. Haven’t had a pillow fight since I got stuck in that sorority house when I was just an innocent little nerdling at UNLV. Those girls were beasts! Funny how they were so good at pillow fighting (I imagine lots of girl-​on-​girl sparring session)…but I’ll save that story for some other time. Okay, yes… I kinda intentionally pulled some punches and let them win. But little did they know the winner was ME.
There are several places to stay in Carson City and I checked out a few, but I really don’t like much smoke where I sleep. So Courtyard Marriott ended up being on the top of my list since it has a smoke-​free policy (sorry Cheech & Chong). It’s not connected to any casino, and that was a definite plus. Although if I did want to serve my Craps itch I could walk right next door to the Casino Fandango. It is literally like 20 steps away from the Courtyard Marriott side exit. A hop and a skip and you’re there. Nice.
On the occasions I’ve stayed there, I requested extra pillows, a room near the elevator, and a room on the top floor. Each time my requests were filled with aplomb, making my week long stays comfortable on my conscience. One less thing for me to worry about so I could focus on work. Some folks have complained their rooms weren’t clean, but so far that hasn’t been the case with me. My room was always freshly made, dusted, hair-​free, and pleasant smelling. Sure, there is the occasional drunk guy wandering out from the Casino Fandango early in the morning cussing a storm, but hey, it’s a casino and it’s kinda expected.
Every morning close to the elevators on the lobby floor there is always a fresh stack of the Wall St. Journal and the US News. Perfect for the business folk on the go. And they’re free! In the morning you can enjoy the Courtyard Marriott’s breakfast buffet or continental breakfast at the Courtyard Café for a nominal price. In the evening you can enjoy a cocktail and some snacks at the lobby lounge bar and unwind after a long day at work.
I usually hit the fitness room after a long day to de-​stress and get some cardio in. It’s a bit small but there are 5 – 6 different cardio machines, exercise mats, and free weights to take your aggression out on. You can also take a dip in the pool or jacuzzi right next door.
Prices at the Courtyard Marriott are OK too. Since I work for the government we get a decent rate that goes in line with our per diem. I have to pay a bit extra per day since the daily rate is a bit past my allowable per diem, but it’s worth it for me because of the piece of mind I get. Damn, is that king-​sized bed comfortable as Hell!
Super friendly service, rooms cleaned and sheets changed daily, peace, quiet, and some decent pricing? You can’t go wrong staying at the Courtyard Marriott in Carson City if you’re in town for an extended visit. Location is great as well, it’s within a 5 minute drive to Costco, Walmart, Target, and the local Best Buy for grown up nerds like me!

Dirty rooms, loud outside from the drunk people leading the casino at all hours of the night, hair all over the room that wasn’t cleaned when we checked in (or during any of our 3 days at the hotel). Not recommended.

I came here with my boyfriend on our anniversary. We got a room with a king sized bed which was SUPER comfortable. The room was very clean and the people who work here are super friendly and nice. They have a really nice pool and gym. My overall experience was great!
I would definitely recommend this place for any occasion! :)

We stayed at this Marriott for 3 days last week. Overall I was very happy with our stay. The man at the front desk gave us a lot of restaurant suggestions which we found very helpful. Our room was located on the first floor next to the stair well which I will never do again. It sounded like hippos charging at us every time someone walked up the stairs. It probably didn’t help there were little league teams staying at the hotel as well (kids running up & down them = safari-​like sounds in our room).
The lighting in the bathroom was terrible; that needs to be fixed. Couldn’t tweeze my eyebrows because it was way too dark. Maybe one of those light-​up mirrors would help?
Bed was nice, lots of space, mini fridge, coffee maker, etc. The front desk has shower caps, shaving cream & q-​tips if you need them.
Good location, right next to the casino & lots of food/​shopping. Would definitely stay here again.

Stopped here while passing through Carson City. I was greeted by a polite young man, he said yes, they had the type of room we were looking for. Checked us in right away (was like 3pm), so far so good. Made our way up to our 2^nd floor room, very nice, very clean, very comfortable bed! Very happy wife! Very nice 1 night stay. Probably the best place to stay in the city. They have what I hear, is a very nice casino right next door, we did not check it out.
We would stay here again for sure!
Thanks Courtyard!

Recently I was in Carson City for the birth of my Grand-​Niece. I stayed with family the entire month, but needed a break from the world while there (and they needed a break from having me as company all month long). So, I drove to a wifi spot to get online, and bid $ 60 for a 4 star room on Priceline. My last minute bid was accepted, and I was able to stay at this awesome comfy place for a night of alone time.
I chilled in style, with a King size suite, including a couch and small fridge. It was great to sleep in a huge comfortable bed with plenty of pillows. When I woke in the morning, I had overslept. No worries… no rush… check out is at noon, not at 11am like some places. Cool!

I have to admit that Marriott definitely seems to have the formula down for great hotels and superb customer service. I stayed here for a few nights while visiting family and was very comfortable. The rooms are a good size, not too small, not too big. The beds are amazing! The layout of the room was definitely well thought out. The bathroom could use some better lighting and possibly a movable mirror (difficult to get make-​up put on in that lighting).
The lobby area was large, homey and welcoming with just about everything you would need to feel at home. Breakfast in the morning was yummalicious! Go for the full buffet (about $ 8), you know you want the bacon!
There is a casino right next door (Fandango) that my uncle says has an incredible breakfast buffet and great coffee. There is a movie theater right behind the casino and plenty of eateries w/​in walking distance. Reno and Tahoe are both withing a 30 (ish) minute drive.
Above all, the customer service here was amazing. Not overly friendly and gettin’ up in your bizzness, but just the right amount of friendliness and anticipation of your needs. It was as if you were a guest in their homes and they wanted to make sure everything was «just right!» I would definitely recommend a stay here, and would definitely come back again!

We visit family in Reno and need a non-​smoking hotel, so our choices are limited. We stayed in a Courtyard in Reno previously and found it clean and quiet, and as it was sold out this time we stayed at the Courtyard in Carson City. This is a very new, clean, modern facility at the south end of town, adjacent to a casino. The only room available was a king suite, which had two large rooms, the nicest flatscreen I’ve seen, fridge, microwave. The room was very clean and quiet, even the AC was quiet and powerful. Quite the palatial room.
Downsides: the bed was really springy, which telegraphs every movement. The breakfast costs extra and was mediocure, so not a good idea. And the room, while very nice, was expensive.