AAA

I LOVE me some Mike Johnson! L-​O-​V-​E that dude!
We’re new here, and I was with the Big «G» in CA for many years. Just didn’t feel like they were doin’ me right (do you ever feel good about paying for insurance???), so I checked in with a couple firms upon the move, and I was WRONG! Money and service were about the same…
THEN, I remembered that I had received a marketing note from my AAA about their different insurance. Blah, blah, blah. However, I started thinking just how good AAA has treated me since we became members. I have a 500hp Subaru, and it breaks more than it runs, and AAA has definitely helped me out of a jam or ten.
So, I called the office, here in CC, and was greeted by a friendly, laid-​back cat, with a voice for radio and a price I couldn’t say no to! Funny thing is, that when I called the «G» to cancel, they did a great job of «retaining» me by dropping my rates. But, I started thinking about it. If a place is going to discount you only AFTER you say you are leaving, is that the sort of place you want protecting your interests? Seems like they are protecting theirs, you know? And I’m no noob. I get it. Capitalism. Still…
So, I call Mike back, tell him about my conundrum, and he spends the next hour getting creative with my policy, and still making sure I’m protected AND happy with the result. That. Is. Service. Because of Mike’s «give a shit» attitude, he got our three cars, and our house. My wife and I just decided, after a call to him this morning and his usual great attitude and help, that he’ll write our life policy as well. Hell, I’d insure our dog with him if I could!
You owe yourself a call to this guy, if you like a square player, a good deal, and someone who gives a sense about YOU.

Needed travel insurance for an international trip with medical options included for 2 people. After calling three other companies I called AAA.
I spoke with Nicole and she was professional, knowledgeable, and friendly. She thoroughly explained the policy options, costs and coverage providing excellent customer service. Thanks Nicole!

Marie at the Carson City branch helped me plan a Disneyland vacation in 2010 and she was very helpful and I received excellent customer service. I think she is the best!