V Eye P Carrollton

V Eye P Carrollton has a wonderful staff! A family optometrist with nice frame selection for the entire family. Thank you V Eye P!

This office is fabulous! I have been going there about 3 years. They found cataracts in one of my family member’s that the previous doctor missed 6 months prior. The doctor is fantastic, and the staff is great. They never rush me. When I got contacts the assistant worked with me and was so patient while I learned how to put them in and take them out. I was NEVER rushed. I highly recommend the doctor and the office overall. They are great! Don’t believe these other reviews.

I have to say I almost didn’t make an appointment here due to some of these reviews but I’m glad I did! Brought my daughter in for her exam and a new pair of glasses. I called on a Saturday morning to see if they had availability and they made arrangements to get us in at 11:30, we arrived, staff was friendly, no one rushed any part of the exams and they answered all my questions in a friendly & professional manner. Dr Bhana even wrote a letter per my request to let my daughter’s coaches know her vision without glasses was perfectly fine for her sport despite my daughter’s physician stating she was released to play only with her glasses on even though we knew she only needs them for reading/​classwork. They were not pushy, helped us pick the right frames and they looked for a way to get me the best price since we are self pay. Very satisfied with this office and we will be back!

Dr rushed me through the eye test. I asked her to wait a sec or go back & she ignored me. The prescription she gave me made it more difficult for me to see long distance. Now I can’t see people’s faces at a distance. I’d never had that problem before. I called & the Dr told me to give it a some time. I called back again & she said it had been too long, so I’d need to pay again for a 2^nd exam. Terrible dr, terrible customer service. I won’t go back.
********** UPDATE 7÷25÷2015 **********
I finally went to a different eye Dr & he told me I STILL HAVE ²⁰⁄₂₀ VISION! He gave me some OTC moisture eye drops & said my eyes were a little dry.
Do not trust this dr! She took my $ 300+ & told me I need glasses!!! 100% untrue. Wow! Watch out doc, karma is coming for you…

Great experience at V Eye P! I went on a Saturday, so the appointment took a little longer than expected. The staff was friendly and helpful. The location is convenient and very clean.
I typically don’t purchase eyeglasses from locations like this due to the pricing, but they had lots of very reasonable priced frames. Both my husband and I ended up purchasing glasses! If my insurance continues to cover this location, I will most definitely go back!

I have never dealt with such a difficult doctors office in my life. They are way overpriced and very rude. Wouldn’t recommend them to anyone. Stay away!

Convenient hours and quick service with the Dr. Bhana. Elizabeth was wonderful in helping us decide on which frames/​lenses worked best for my husband and I and she was very knowledgeable about our insurance benefits. Would highly recommend this office to others in the Carrollton area who are in need of excellent eye care.

The staff and Dr. Bhana were very nice and helpful. Dr Bhana was able to help me answer all of my questions and concerns. The office was very clean and well kept. I wasn’t looking for glasses but did notice they had a large collection to choose from.
I’ve been going to this location for years, definitely recommend it!

I’m a student. I don’t have insurance. I got the deal from Groupon to have an eye exam at veyep. I had bad experience with them. I told Dr. Poonam Bhana that my eyes are dry most of the time. She gave me the contact that make my eyes even dryer and uncomfortable. I had to come back and change to the different one. One of the staff told me that he doesn’t care what glass I am getting there. Their price for glasses are way too expensive, even with $ 200 coupon you still end up pay 200 something for a pair of glasses. I had bad experience with them so I decide to get glasses somewhere else. Now I want to order contact lenses from Walgreen, they told Walgreen that I got the wrong prescription, so Walgreen cancel my order. I called and talked to the front desk girl name’s Christi and got yell at. I called again and ask to talk to the Dr. Poonam Bhana to ask her to add the brand of the contact lenses that I wore before to my chart so I can get the contact lenses from Walgreen. But again another girl from the front desk told me that I have to pay $ 40 to come in and try on the brand that I want then they will approve it with Walgreen for me to buy those lenses.
I don’t know how other people got good experiences with this place. I will do everything in my power to spread the words and make sure that people I know will not come to this place. They don’t have patients that’s why they advertise on Groupon and now I know why. If I were you, I will run the other way from this place. Unless you want your life miserable then come here and deal with them.

Used a Groupon for this place and they treated my husband and me very well. We were able to get contacts and glasses exams for an exceptionally reasonable price.
I was unable to use the $ 100 credit for a pair of glasses. Their price for glasses is pretty ridiculous since I (with a very basic prescription) would have had to pay an extra $ 100 to get their cheapest, ugliest pair. I went to
instead, and my prescription is perfect. As for the contacts, the issue I had was solved with a brand that works better with my dry eyes, and the doctor was very nice and accommodating. My husband asked way more questions than I did, and she answered every one clearly and in depth when necessary. I really love a doctor who does not get impatient when asked a lot of questions. We were not rushed at all, and they were patient with our 5 year old.
The office is very nice and clean. My only complaint about the atmosphere was the constant hammering from the construction next door. Not their fault so no stars were taken for this.

I found this eye doctor through a groupon. They have state of the art equipment which is nice. Dr. Bhana makes you feel very comfortable. She is very knowledgable doctor. They are very friendly and helpful. The office is very quiet and nicely decorate. The entire facility is clean. They have Saturday appointments until 3:00. Everytime I visit this location there is very little wait time. I was able to change my appointment the same day and get an earlier one. They are very flexible and are willing to help in any way possible. They also except various insurance plans.

I just came back from my eye exam at V Eye P Eyecare, and I really felt the need to write a review. I was very pleased with the level of service. My last optometrist in Dallas was HORRIBLE. His office was cramped, and he wasn’t friendly at all. I had the complete opposite experience at this office. The office was spacious and the staff was attentive. The wait time was also very reasonable. They called me back in about 5 – 10 minutes.
Monica, the front desk person, was amazing. She was so sweet and very friendly. I really appreciated that. When she did my first view eye test before the doctor came in, she was great. I really liked her a lot.
Dr. Bhana was also really good as well. Not the most friendly, but at least cordial. She explained the different tests and what they were for. She also recommended that I choose a different kind of contact lens since the ones I’ve been using for the past 10+ years were an older technology and not letting enough oxygen through to my eyes. I really appreciated her taking the time to explain everything to me. She also told me that I had slight astigmatism in my left eye, explaining why my left eye felt a little weaker than my right. My previous doctor didn’t bother to tell me that.
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UPDATE AS OF 8÷1÷12:
I will not be using this location again. While the customer service at my time of the visit was great, I have not a good experience with them since then.
When I called to make an appointment, I told the receptionist that I did not have insurance and would be a private pay patient (i.e. all of this is coming out of my own pocket). I made sure to ask how much a new patient exam for glasses AND contacts would be WITHOUT insurance. I was told $ 120. Sure, ok, that makes enough sense. HOWEVER, when I went into the office for the appointment, they asked for my insurance card. I told them I didn’t have vision coverage, but they insisted on seeing my health care card anyway. I showed it to them. Turns out, they tried to file a claim THROUGH my insurance company even after I told them I DON’T have vision coverage! They called me a month later to tell me that I was now responsible for another $ 120 that my insurance company wouldn’t cover. Well duh they aren’t going to cover it! I’m not sure where the extra $ 120 came from, so I’m really confused. They couldn’t tell me with enough clarity. So now, when all is said and done, I owe them more money even though I was told upon my first call to this place that the cost was $ 120.
I recommend proceeding with extreme caution when using this place. I don’t feel that they are being forthcoming with their customers and are trying to be paid double time.

I stumbled on this business through Facebook last year. The clever name caught my eye but that’s beside the point. They took my vision insurance, were close to home, and at the time they were offering a new client incentive so I decided to give it a try. My teenage daughter was the first to make an appointment .
The office is nice, big, bright, clean, and the staff is friendly. Our appointment was on time and the Dr. explained everything she was doing. The Dr. listened to our questions, concerns, eye history and we weren’t rushed.
The office staff was very helpful in selecting frames/​contacts and explained each charge and what my insurance covered. Since then my son and I have both had appointments and the same care and consideration was given.
My 8 year old son broke his glasses just about 2 months after we got them and the office staff (Christine) was very helpful. We walked in at 5:35 (when they closed at 6) and she was ready to help with a smile. She was even able to verify with my insurance any warranty that I had on the glasses. (remember this after 5 pm). There are two Optometrists in the office and we have only seen one.
If you’re looking for an Optometrist check out V Eye P.