Got in, Demetrius hooked me up with a 2nd phone for my plan(my other«phone» is a tablet and I needed a smaller one that also calls). He suggested the perfect phone and case combination and even put the sim card in and handled the financing(o% interest) and boom I was done. Fast, efficient, explained everything very well and asked if I had any questions which I didn’t. Very professional and good vibe here! Great pricing for what you all get too.
Frederick Y.
Classificação do local: 1 Lewisville, TX
I went to inquire about changing my service over to T Mobile and asked if they pull a hard credit check if I do sign up. The guy told me that it was a soft credit pull and I asked him to confirm which he said yes. Of course T Mobile did a hard credit check which shows up on my credit report. Stupid of me to believe the typical sales BS at this retail store…
Alien T.
Classificação do local: 1 Irving, TX
I’m not sure if it’s company policy that allows the associates to ask you to write down your iCloud passwords if you upgrade iphones. But after a few days of giving them my son’s and wife’s passwords, there are numerous attempts at hacking their personal accounts and malicious text messages. I just happen to be an Android user so it didn’t happen to me. But when I went there to complain, I have started receiving phishing and porn site texts. I’m writing this review to warn customers because I think this is store-based and not company wide incidents.
Ahad D.
Classificação do local: 5 Carrollton, TX
Been with T-Mobile since 1999 and they actually appreciate my business. Can’t say the same about my cable, electric, gas or insurance providers. Any time their new plans are not as good as my previous deal, they grandfather my previous benefits over. Honoring a committment, what a novel way to do business. Just ordered the Note 4 and my monthly bill will only go up by $ 1. They even offered to up my family data by 200% for $ 10. I’m impressed with both the prices and service. I recently referred a friend and he bought me dinner out of appreciation for pulling the @TT wool of his eyes.
Bob M.
Classificação do local: 5 Carrollton, TX
Very helpful people. I smashed my phone weeks ago and they have me going again in 2 days. Ask for Joe. This is the best T-Mobile in the nation.