Scout Plumbing

They have come out a few times because it is who our home warranty sends. After this last visit when our hot water heater broke, which they had installed, we told the home warranty company to never send them again. They installed the hot water heater incorrectly, and have cost us $ 1000’s now.

The guy they sent was young and inexperienced and wanted to cut a hole in the wall behind the sink to fix my plumbing. I got a second opinion from a different plumber who was able to snake the drain clear in 5 minutes! I will not use them again, ever. If I had not gotten a second opinion, my wall would have a big hole in it and I’d be looking for a contractor to plug the wall because Scout Plumbing wasn’t going to fix it after they knocked it down!

Had zach come out and take a look at a potential leak. They did were very professional and upfront of any costs. I would recommend them

We had trouble with our water heater so our Home warranty company sent Scout Plumbing to service it. Seth was very professional, friendly and knowledgeable. He listened patiently and answered all of my questions. We would use Scout Plumbing again for any plumbing issues.

Scout plumbing did a great job on busted pipe under my house. Being a 1^st time homeowner I was unsure what to expect. The employees are super friendly and professional. Could not of asked for better service. They fixed the problem super fast. They will be my 1^st choice for all my plumbing needs in the future.

Have a maintenance contract with a home maintenance insurance company. They had Scout Plumbing, Carrollton respond to my request. I have rust colored water. Service man gave my water heater a cursory look, wrote down model, etc then told my wife he could do nothing Rusty water is a maintenance problem. Said the «coating on the metal tank has stripped away. This is not repairable and recommend replacement.»
After google search, I’ve learned that the anode is gone and needs to be replaced. I wish he had told us that and offered to do the anode replacement at an additional charge. Now I have to do it and it is going to be a pain. I may have to replace the water heater when I’m done but I’m sure as hell going to have someone else replace it.
If you are going to take my money for something that should have been obvious and NOT offer solutions, you shouldn’t be in business. FYI, do a search of these guys before you have work done. They have other reviews besides Unilocal

DO NOT EVER USE THIS COMPANY!!! Our warranty company hired them to come fix a busted pipe in our wall, and their plumber stepped through our ceiling from the attic! The owner then tried to blame it on us. Then, they asked for the service fee, and I asked him to call his boss to get it waived. The boss «waived» the $ 60 fee, then charged the warranty company the extra $ 60. The warranty then sent us a bill for $ 60. Luckily they ended up waiving it because the snakes at scout lied to me and them! DONT EVER USE THIS COMPANY!!! THEY ARE SNAKES!