Earth Auto Shippers

What a joke of a company. Appears to pose as a legitimate transport company, but in fact they are auto brokers, which means that they in fact, don’t pick up your car. They contract other companies to do that. Beware. They charge much more than the competition. They will be nice and take your money, but then when they have all your money everything goes wrong. So picture, setting up your vehicle for transport. They contract with a company that comes to pick up the vehicle, but instead of putting it on their truck right away, the driver comes with a passenger that assures you the vehicle will be on the truck but first he has to make some pickups so they are going to drive your car to their headquarters. Then the vehicle gets put on the transport. Then the car breaks down, but low and behold, no one knows why. Not only that, the tone of voice completely changes, follow up becomes non existent. I end up having to call every two days to see the status of the vehicle. The vehicle gets delivered 3 days late and not working. And they have the nerve to say they cant do anything to help. On top of that the supposed manager MR. idiot Bill Edwards will dare not ever call you back. Why? because they already have your money. BEWARE I RECOMMEND NOT DOING BUSINESS WITH THIS COMPANY!

They charged $ 1200 for a move that was competitively priced at $ 700 – 800.
I felt comfortable paying more for dependable and sound delivery of my vehicle and based on a strong recommendation.
Unfortunately, they immediately missed the pickup day so we had to get a neighbor to coordinate it after we had moved. To compensate for this major error they did upgrade to a closed transport.
They then refused to deliver the car to our address, claiming that the wieght of the 6 axle truck vehicle was prohibited by ALL bridges going into Chicago. Seeing how there are 10 auto dealerships with in 1 mile of my house and my house is across the street from a large shopping mall, that is a complete fabrication (LIE).
They said the options were for ME to pay for a flatbed truck to tow it in or for ME go pick it up via a taxi. I had to go 21 miles out of the city to pick it up from an driver who refused to let me take the car to a well lit area to inspect it.
The driver did say that there is no way he could have made that delivery and that EAS should have told me that from the beginning. Instead of being truthful, Erin emailed me the day of delivery to say that there maybe some problems.
Apparently, Earth Auto Movers is more interested in revenue than honoring their commitments. Erin said my terms and conditions covered this and she’s sorry but thats the way it is.
My advice is to stay away. This company appears to be a broker and not an actual transport company. In other words, they don’t move it, they are just another worthless middle man who charges a fee and adds NO value.