Lacks Karen Management Co

Rude! Do not use this rental company, gave us quite the hassle to get our deposit back, steer clear! Their receptionist Diane is as rude and snobby as they get

I am a current tenant of Karen Lacks and have been for about 9 months now, and I have to say I’ve had nothing short of a great experience thus far! The apartment I rent was immaculate when I moved in with no noticeable flaws, the appliances (refrigerator, oven, shutters, etc.) were brand new and not to mention, the apartment is affordable and conveniently located a block away from downtown. The staff member who works in the office is sweet as can be and they are diligent about any problems that arise in the building. Just a week ago they let us know that they would be coming through the units to make sure our smoke detectors/​carbon monoxide alarms were up to code. I’ve rented apartments in the area for over 5 years and not once has another rental company checked my smoke detectors or carbon monoxide alarms. I love where I rent and who I rent from so much that I’ve referred two of my friends to them, and now they both rent in the same building as me. Highly recommend! Thanks Karen & co.

They have apartments in awesome locations. BUT– this company is no good. Stay away! They rented me an apartment with no hot water, a broken heater, stained carpet, blinds that are hung up with scotch tape, chipped tub, etc. Worst of all. Ever since moving in I have been bitten by bugs each night and have am in the process of confirming it is fleas! Wow these people are extremely incompetent, watch out. Don’t get stuck in a lease with them like I am.

Exceptionally rude and inconsiderate — steer clear of this business if you want to work with people with integrity.