American Sale

** If you are coming here looking for Christmas trees…
— While a beautiful selection of trees indeed, the trees are ALL OVERPRICED. and then some. You obviously have to know your prices on various styles and sizes of Christmas trees, trees with standard lights vs. LED lights, trees from various different stores to compare prices to, and so on.
For example, there are a few trees here with LED lights that are near identical in style, size, and LED lighting to some trees sold at Costco. Costco’s 9 foot tree with 900 LED lights was $ 379, the tree here — 7 feet — which was almost identical (only with 700 LED lights) in every other fashion was literally $ 799 — more than double the price for 2 feet less and 200 less LED lights.
There were also some very basic, run-​of-​the-​mill small (5 footer, even some short 3 – 4 footers), ordinary looking trees in which they wanted some $ 300-​$ 500 for. Using your common sense, you’d think for what you were looking at would be valued at around $ 100 or less. At this rate, if you are looking for something very basic, smaller, ordinary, non-​LED lighted — head over to Menard’s or even K-​Mart for a similar selection of trees which are MUCH cheaper priced.
The store is set up beautifully — like a winter wonderland — and I think it is set up that way in order to attract the «impulse shopper» who may come in there and not knowing their prices — may have money to spend — see beautiful trees — and pay much more than the tree is worth had they done some shopping around.
There are other areas of the store which had patio stuff, summer stuff, hot-​tubs, and so on. We didn’t venture over to that area of the store.
To sum up: Nice store, nicely-​set up, many beautiful Christmas trees — but most or all are very overpriced. Know your pricing and shop around.

Purchased a trampoline and basketball hoop almost 3 weeks ago. Received trampoline and install was fine. I kept asking for status on basketball hoop and no one would call me back. Finally store manager called back when I stated I was disputing the charges on my credit card since I’ve never received the hoop and installation as I paid for. They are in the midst of getting a new 3^rd party basketball hoop installation person and therefore very delayed. No one bothered to call me back or update me on the status. I an still awaiting resolution and the store has offered me nothing for this misrepresentation. I do not feel they represent what products they have and can install professionally in a timely manner.

Can’t Deliver! The Platinum Delivery is expensive and anything but punctual. We purchased a very expensive patio set that was delivered scratched and gouged. We sent back 2 tables and I’m wasting my Sat waiting for delivery of the replacement. The delivery windows are a joke. You would think that after 2 screw ups they would try to get it right. Not so. I didn’t receive a courtesy call informing me that delivery was going to be late which is unacceptable. There is no customer service after the sale is made. I made countless calls to speak to a manager and was told they were with other customers and would have to call me back and they never did. Their mistake has cost me over 5 hours of aggravation between waiting for delivery and trying to get a status over the phone.
Life is too short. Shop somewhere else!

Always friendly, knowledgeable, and willing to work with me on special orders/​deals. Bought a pool there last year and patio set this year. Great store!

On the hunt for hot tubs!
American Sale has quite a variety of tubs ranging from small to gargantuan and cheap to bling bling. Although I was impressed with the product (there are things actually made in America here *gasp*) I was even more impressed by the service we received and it is because of this service I give five stars and will return to American Sale for other purchases. My mom and I were helped by a man named Jan. He was by far the most genuine, helpful, courteous, patient and friendly salesman I have encountered in ages. Not only did Jan know a great deal about the product we were interested in, but he also went above and beyond what I had expected of him in answering our questions. Unlike other sleazy salespeople, Jan did not slam on any other retailers or brand names, he simply told us what we needed to know. Jan was also able to offer us significant throw-​ins with the purchase of our tub. (My dad decided against the purchase for reasons unknown to humanity)
The check-​out ladies at the front, I don’t know if my mom and I caught them at a bad time, but I must say that they were fairly impersonal and somewhat oblivious to the going ons within the store.
Store cleanliness and organization: the appliances, gadgets, bits and bobs and bibbles of outdoor entertainment are displayed everywhere in a somewhat organized chaos. It’s overwhelming but I enjoy looking at it. This seems like the place where you can have a waterfall and an LED light display added to your purchase of a barbecue if you buy a giant blow-​up santa and a lawn chair. You know what I’m sayin?

I’m sure this is a nice place if you’re looking to purchase a pool, hot tub, pool table, patio furniture or pool supplies, but it’s a bit misleading that they claim to carry holiday décor when there’s just one aisle of shared St. Patrick’s Day and Easter decorations. A light up shamrock for your window is $ 10. I’ll pass.