Asish Ghoshal, MD

i ll take my business elsewhere .i simply don’t have the energy to go through the ‘worst customer service ’ that i have ever received. the receptionist actually told me to“get a job’ go outside and work in the garden, do something besidecall me… i have worked all my life. i’m absolutely appalled… i hope this doctor realizes that he’s wide open for civil libility… i for one will not tolerate nor pay $$$ for bad service…

This is the worst doctors office I’ve ever experienced in my life! Neither the receptionist of the doctor took me seriously and actually had the nerve to say well look all better now there’s no way you could have ms after I’ve already been diagnosed and have been managing it for years now. No! Of course I’m not all better how dare you insult me like that! And he even insulted the neurologist who diagnosed me originally. What a joke! The receptionist was so rude to me and treated me like garbage. And if you have medi-​cal don’t even bother because they won’t take you seriously either. He left me in the room for an extended period of time only to come back and insult me and try to discredit any of the other health issues I have been suffering from for many years. Absolutely disgusting humans working in that office. Oh and there is no office manager that’s why they won’t get one on the phone. Such a joke of an office I wouldn’t trust my reunited with that guy!

I think his wife and daughter are his secretaries. This hard to find neurologist has terrible bedside manner. He’s going to speak to the secretary about you in a different language. You’re goi g to come out of the appointment feeling like two cents. When I was first referred to him by my pcp, his wife (secretary) told me that I had to wait for her to call me. What?!? Okay. EIGHT MONTHS GO BY. I’m in pain like the rest of you but nothing major. I call my insurance to ask them to resubmit the authorization so that, hopefully the secretary will call me to schedule. She was rude throughout the entire process. The dr. himself has average knowledge. I wouldn’t entrust my health in him. Dr. Ghoshal should probably be stripped of his license.

If I could leave a zero star review, I would… This review is less about the doctor and more about the incredibly rude and unprofessional receptionist. After reading the other 11 one star reviews-​particularly regarding this woman, it’s clear she should be fired and replaced immediately if this doctor wants to keep his business. Never before have I dealt with such a rude and despicable person in the medical arena and it is NOT ACCEPTABLE.
My 85 year old grandmother is suffering from Alzheimer’s and we were referred to this doctor from our family physician. Our first visit was fine, no complaints about the doctor or the office on that end. We had set up a second appointment for a monday morning, but unfortunately, my grandmother fell ill on Sunday and we had to take her to the emergency room. Still trying to be considerate, we called and left a message for the doctor Sunday night saying that the patient is in the hospital and clearly cannot come to her appointment. Monday morning, we were surprised to hear a rude message from this heavily accented woman claiming that if we cannot make an appointment we have to let them know more in advance and its considered a no-​show. Quite appalled, my mother called to clear the situation up. She explained to the same rude accented lady that the patient is in the emergency room and therefore our call the day before was the best notice we could have given. Instead of being concerned for the patient or even just a nice normal human being, the woman started yelling over the phone and stating that she can only speak to the patient (who is unconscious at the emergency room) and she rudely stated «stop calling us! I don’t have time for goofing around» and hung up on us. We called again to get her name or speak with an office manager, and she had the audacity to mutter some rude words before hanging up again. We tried calling a total of 4 times to speak to someone who was in charge, but only to be harassed by this woman who repeatedly kept hanging up every time we tried to get a word in. The fifth time I called she obviously sent me to voicemail where I left a rightfully angered voicemail for the doctor-​but who knows if the doctor will ever get that message so I am taking this to Unilocal to get the word out of the extreme unprofessionalism and audacity to be so rude.
This is unacceptable and the most unprofessional phone interaction I have ever experienced in my life. Clearly this woman is unfit to be working in a professional medical environment and had we checked these Unilocal reviews perhaps we would have been warned of this doctor office’s ridiculous receptionist and practice.

If I could leave 0 stars, I would. The receptionist is the most awful person you can come in contact with. My sister has MS and is currently having a bad flare up to the point where her speech is slurred. My sister called on many occasions to try and get an appointment but the soonest they would see her was 11÷21÷15. Other times, she is told they will call her back and never do. Clearly she was left with no choice but to go to the ER. She was told by the ER Dr that she urgently needed to see the Neurologist and needed to take steroids ASAP. After calling and explaining this to the receptionist, she asked for my sister’s name and my phone number. She said she would call me back because their computer was down. Since it’s a track record for them not to call back, my brother called them to follow up later in the day. He was asked to fax the CT Scan results. They were faxed. I called to confirm that the fax was received. The receptionist would not confirm and she said she would call us back. I asked for a time frame and she said she didn’t have one. I tried to explain to her that I would appreciate at least a follow up and she continued to talk over me. I asked to speak with the Manager and she told me that I wasn’t the patient and not to get smart with her. Then she hung up. Kinda crazy since when you read the other reviews, they are all very similar or have had it worse. I have never in my life received such horrible customer service from a Dr’s office before. It’s quite shocking and disappointing that this office has the Sutter name attached. DO NOT GO HERE.

The receptionist is very rude and unprofessional. She refused to see me on the date of my appointment due to a misunderstanding on her part. My husband asked to speak to the manager, and she walk away ignoring him. I called my doctors office to confirm the information was sent to them, and called back to schedule an appointment. She yelled at me, told me they refused to see me and hung up in my face. My husband left a message asking for the office manager to call him with no response. Less than a week later the receptionist called me to schedule an appointment. When I asked her if I was going to be seen this time she remember who I was I guess, and said they would not see me then hung up in my face. My husband called back from his phone because she would not answer my telephone number. He asked for her name and to speak to the office manager. She refused to tell him her name and asked why did he need to talk to the manager. When he told her that it was about her rude behavior she began yelling at him and hung up in his face.

The front desk lady is a joke. I went in because I was referred to the place for my headaches. There’s no signs whatsoever about payment being cash only nor the papers that was given to fill out. She mentioned that she tells everyone on the phone before the appointment that it’s cash only, what a lie. I spoke to both ladies there before the appointment and that was not mentioned.
Anyways after my five minutes visit with the MD, I went home because I was already irritated with the bad service. There was a man that was there, before I got there, that was trying, and still trying, to clear his co payment with her and she was not trying to help him. I called the next day to collect my medical charts from them and the same lady told me it was already «electronically» transferred to my doctor. Well here I am at my doctors a week later and still, nothing from them. Horrible service.

My mom has Parkinson’s Disease and her primary care doctor was the one that recommended this «doctor» to us… it was the worst decision ever.
Normally my sisters would take her to this lame excuse of an office and I am surprised they did not have any complaints about this place besides that the parking lot looks like it is meant for people to park their bikes instead of cars.
I took my mom to her appt. because my sister was busy and just from one trip there, I wanted to get her the hell out of there. I am a very defensive person when it comes to my mom, so I only want the best for her. A hellhole would be an understatement for this «facility.» Walking in the place it smells like someone died, came back alive and died again. The waiting room disgusted me. For a medical facility, it looked more unsanitary than a high school bathroom. I did not have any troubles with the receptionists as other people have, but she was giving my sister a hard time for trying to reschedule my moms appt. First time seeing the doctor, I did not feel a sense of urgency from him to help my mom. He called us in the room and literally asked one question, «How is she doing?» After explaining to him the many things wrong with her: hallucinations, paranoia, not sleeping, he just said to schedule another appt. I mean are you f***ing serious? I drive about 30 minutes from Elk Grove to your crappy facility for a 5 minute question and answer of how is she doing? IF YOU’RE GOING TO RUN TESTS OR EVEN CHECK HER HEARTBEAT I UNDERSTAND BUT SERIOUSLY?! This is something that i could have done over the phone with a monkey. He obviously doesnt give a rat’s ass about his patients and just want to schedule as much miscellaneous appointments as possible to milk as much money out our insurance. After this horrific appointment, I immediately began looking for a different neurologist. Even if it was a 16 year old kid who watched the whole series of Grey’s Anatomy, I would still trust that kid more than this «Doctor.» Save yourself the time, gas, and headache; do not trust this doctor with your loved ones.

I am writing this review based solely on the interaction I had on the phone with the receptionist. After reading all the reviews I consider myself fortunate that I did not deal with these people in person. I was given a referral to Dr. Ghoshal from the Sierra Medical Group up in Auburn because the Rocklin office was the closest one to my home. The receptionist from Dr. Ghoshal’s office called me on Friday to confirm my appointment for the upcoming Monday. At no time did she ask me if I knew their location or think to inform me that they were no longer in the Rocklin address. The paperwork I had was for Rocklin. I waited at the Rocklin address and no one answered the door so I called the number on referral slip. As soon as I questioned her as to why no one told me they had moved she went totally ballistic on the phone. She said I was stupid for not doing my homework as to their location. She went from 0 to 60 in about 5 seconds. I could not get a word in because she was screaming obscenities at me the entire time. She ended up calling me trash… a stupid piece of s — t and ended the phone call with «Shut up you piece of white trash!» She hung up on me at this point and I was in shock as to what has just happened. I have never dealt with anyone in a professional office that has dealt with the public in this manner and I am filing a report with the medical board. It is my hope that the Sierra Medical Doctors Group will never refer a patient to this office again.

How is this guy still in business and why do doctors keep sending their patients there. Had I been wiser I would have read his review sooner and then asked my doctor if he was aware what a crappy place he was sending me too. Hindsight. The wife/​receptionist/​worlds unhappiest person is truly everything reported in the reviews. She reminds me of those abusive women you see in Lifetime movies that take pleasure in inflicting pain although hers is just to make your time miserable. They only take cash for copay and believe me collecting that copay is of the utmost importance. The office is gross. I suffered from a brain tumor that affected my mobility, so being a neurologist office, I;m sure Im not the only one with mobility issues. Well this pair supplied the dirty waiting room with 70’s style vinyl covered chair that were almost as low as adirondack chairs that made it impossible for me to get up from on my own. However when you’re sitting on the floor you get to admire the weird linoleum type floor covering that seemed to have layers of gunk, dust bunnies all around and just dreary dirty feel. Picture the blindfolded folks in a febreeze commercial for an idea. Oh, and plan to hang out there awhile without wifi or anything to read as expediency is not on the menu. One Dr., one wife/​staff member…5 patients waiting. Money is not invested in décor or medical equipment and they are clearly in it for the money… I mean they don’t even use letterhead on correspondence, that is a new level cheap. When I finally saw the Dr. the eye contact was non existent, he seemed to be half awake as he shuffled to get his knee hammer that I swear was 30 years old. I could not understand most of what he saying through the accent and mumbling. As far as an exam, he checked my reflexes in my legs only and ordered an MRI based on what I told him. He didn’t ask questions or seem to want to work too hard on figuring out my issue. I would never recommend this place ever. I have to say that the positive reviews for Dr. Goshal are highly suspect since they are vague and the profiles contain only one review… not too clever.

The absolute worst doctor I have ever experienced. I will be reporting his office to the medical board. I have tried twice to make an appointment with this office only to be forced into an appointment time I am unable to make. The second appointment I made was for 12:15. I received an appointment confirmatom voicemail the day before my appointment stating my appointment time was 12:15 with an 11:45 check-​in. What?! I made a huge compromise in my schedule for the 12:15 appointment and now they were trying to sneak in another appointment time. I could barely make the 12:15, there was no way I couof make it any earlier. I called the next morning at 9:30 am to let them know I would be about 5 – 10 minutes late. The woman I spoke with was very friendly. She asked my appointment time, I responded 12:15. She let me know 11:45 was my appointment time. I explained the voicemail I received the day before and why I couldn’t have made that appointment time. She was still very friendly and explained that the doctor goes to the hospital after lunch but she could have the office manager give me a call. Ok great. Office manager gives me a call today from a blocked number. She leaves a voicemail stating that I missed my appointment and could no longer be their patient. What?! I call the office back and the same woman who left me the voicemail answers the phone. I try to get my appointment time and let her know I didn’t miss my appointment as I called before. I also explained the voicemail I received. Acknowledging there may have been a language barrier, I was being as patient as possible. She started yelling at me. When I asked to speak with the doctor or her boss she hung up on me. I called back and I asked her why she hung up on me and to let her know I wanted to speak with her doctor or her boss. She told me to «Shut up you stupid little b#$&h. You listen to me.» My responder was oh my gosh, are you serious. She continued to tell at me and told me to“Go to hell”. I let her know I would reporting this to the medical board. She told me to go ahead. One thing I know about doctors is that they are well aware of their Office Managers conduct. If the doctor allows this type of bedside manor from his staff then it may be a reflection of his conduct as well. This place deserves a negative as far as I am concerned. AWFUL!

I concur with the other reviewers — I just spoke with someone at Dr. Ghoshal’s office, and she was tremendously unprofessional and rude.
My mother has been to see Dr. Ghoshal a few times. My sister took my mother on all occasions. But she never felt that the doctor was actually doing anything to help my mother. She wasn’t impressed with how the visits went. We had been thinking about getting a second opinion.
However, the thing that warrants the lowest rating I can give is the assistant/​receptionist.
We were concerned about our mother and wanted to talk to Dr. Ghoshal. I left 2 messages for this office and no one ever called me back. After waiting almost a month, my sister began leaving messages and no one called her back. She finally cancelled my mother’s next appointment.
Today, the day the appointment should have happened, receptionist/​assistant called me and tried to tell me that this was my sister’s and my fault, because too many family members were calling them! I left two messages and my sister then left a further two or three messages over a 3 month period. No one ever answered one message. So this is not a case of an office being inundated by family calls and getting mixed up about what was said to whom, as the receptionist accused. This is a matter of her not doing her job and then blaming the family of a patient. Inexcusable.
Further, she was extremely rude to me, continually interrupting me, blaming me, talking in a condescending manner to me throughout the conversation. As she would make false accusations and I would try to respond, she would say, «Let me finish!»
When she was through justifying her poor work performance, she said «So that was what happened.»
When I finally — very politely — asked if I could explain what my sister and I were trying to do and what I see as the issue, she interrupted me the minute I began talking. I asked if now she would let me finish, and she said, «No I cannot» and hung up on me.
I’m disgusted by this office. This woman should not have the position of talking to patients. She is unbelievably unprofessional, doesn’t do her job or follow through with patient inquiries. She blames the patient and the patient’s family for her own bad behavior, and is exceedingly rude as well.
There are other neurologists. Save yourself the headache.

The receptionist is the worst person. There was a parking lot full of patients with confirmed appointments while they were running very late and they blamed the patients. The receptionists yelled at another patient while on the phone with her insurance. The insurance company was upset that there patients were being treated in such a manner. When we discussed it with the doctor it fell on death ears. Worst experience ever

The short and sweet version:
DON’T GO TO THIS NEUROLOGIST. THE ONLY THING THEY CARE ABOUT IS GETTING PAID, NOT PROVIDING PROPER CARE OR THEIR PATIENTS WELL BEING. THE RECEPTIONIST IS THE MOST UNPROFESSIONAL AND INAPPROPRIATE PERSON I HAVE EVER COME ACROSS.
The full story:
I have been going to this Neurologist for five years, and have never been particularly fond of them, but didn’t want to deal with the hassle of changing doctors.
The receptionist has always been unpleasant, but nothing in comparison to what happened recently (mentioned later). The office only takes cash, which is quite inconvenient. Their equipment is very much out of date (looks to be from the 70s). Mostly, the wait time is long, even with appointment. On multiple occasions I have scheduled an appointment first thing in the morning, and have found myself waiting outside their locked office door (along with other patients) up to twenty minutes PAST my scheduled time, for them to even open up the office. Unacceptable.
Dr. Ghoshal is not fantastic, and doesn’t seem concerned about the quality of care he provides, or the well-​being of his patients.
When I first started going here (for Epilepsy) he prescribed me a medication which caused me to have seizures every six months. I have never had this pattern, and after about a year and a half I finally realized what was going on, and realized that it might be the pills that I have been taking. He was aware of all of my episodes. Since he wouldn’t change my prescription himself, I took it upon myself to do some research and finally asked him to switch me to Keppra. This has worked well for almost 4 years, until I lost my insurance and was unable to afford it. During this time I had a seizure, and went back on the same medication once I got insurance (as I still had refills).
The straw that broke the camel’s back:
Once my prescription ran out, he required me to be seen prior to refilling it. I scheduled my appointment to fit my incredibly busy schedule. They told me that I would soon need to get another referral from my primary care physician, but didn’t give me a time line. I figured I’d go see the Neurologist to get my refill and worry about getting a referral once I had my medicine.
The morning of the appointment I drove to school (SFSU) and left early so I could get my much needed refill. I drove from SF to Carmichael, where the office is located. When I walked in, the receptionist was nowhere to be seen, but Dr. Ghoshal was standing by her desk. He said that someone will come out soon, and continued to stand there, not saying a word to me. He’s not particularly friendly, and quite cold.
She finally came out, and asked for my name, and than said «oh yeah, you», and asked if I had a referral. After I said «no», she proceeded to tell me that I’ll need to get one within 60 days because my insurance changed. I said that I don’t know when I’d be able to get one, as I’m in SF five days a week, at which point she told me that I won’t be getting seen that day. When I told her that I’ll figure something out and get one, but I need to be seen because my prescription is out, she told me «you already told me you don’t have time, and if we don’t get a referral, we won’t get paid by the insurance, so we won’t see you until you give us a referral».
I got on the phone and tried to get my primary care physician to give me one, but he required to see me in person in order to process this, for which I didn’t have time.
Because my schedule is incredibly packed, and I need these pills, my mother-​in-​law offered to call Dr. Ghoshal and reason with him, maybe get just a few days worth of pills, until I get that referral (this was on Thursday, my appointment with the primary care physician is scheduled for Monday). She spoke with the same receptionist (to my knowledge the only one that works there), and tried to press the importance of me not missing any dosages, to which the receptionist replied with «she’s not our problem, she’s no longer a patient here», and then proceeded to tell my mother-​in-​law that I am irresponsible, and how she is a bad mother and has not raised me correctly (I think she thought she was my mom). She did not let my mother-​in-​law have a word in the conversation and kept telling her to «shut up», and ended the conversation with a «shut up and go to hell», and proceeded to hang up!