Veinsolutions

I was very happy with my experience with Dr. Finkelmeier and Vein Solutions. The office provided great documentation so that I could manage my expectations before and after surgery. The staff at the office are all very nice. While I wouldn’t describe Dr. Finkelmeier as a «chatty matty,» I didn’t need him to be one and he did tell me what I needed to know; he phoned the night of my surgery to check on me and made sure I knew the number he was calling from was his personal cell and to call if I needed anything.

Overall the staff friendliness was ok and the wait time was good too. The doctor stormed into my room without knocking and was talking like 900 words/​minute. I thought that I was going to be given an ultrasound and he did not mention anything about it. Right away he asked me about my insurance co and said that I have to wear special stockings for 3 months before he could do the surgery. He said right away the surgery is expensive so my deductible will be met.
He did not diagnose me but he said that my visit was «FREE» at checkout on their computer for some reason it said that I did have an ultrasound done but I did NOT have it. Then in bag there were stockings waiting for me a whooping $ 60 charge for medical stockings. They don’t charge insurance for some reason and as a patient, it’s your responsibility to contact your insurance co and have them reimburse YOU. They ask YOU to pay for the stockings at day of visit. So I paid $ 60 and thought it was insane price. I trusted them and didn’t look inside the bag. During my visit I said that I wanted Beige and NOT black.
Came home, took the box out of bag and they were ebony//black…and I needed a size they gave me was wrong!
Next day drove and said «you gave me wrong size and color»… after 15 minutes a woman comes up and gives me a slightly larger box with beige color and says «it’s an additional $ 25» on top of $ 60 I had already paid! So $ 75 for the leggings. Again didn’t look inside the box…
Came home, opened the box with leggings and discovered that they weren’t brand new but an opened package looks like someone returned them! WTH? Can’t they get anything right?
Very upsetting and the doctor’s 5 min consultation felt like everything was evolving around money and charges… my insurance carrier, telling me the operation will not be cheap… but did not bother to diagnose me… I feel like I had not received any treatment nor valuable, professional medical advice.