LA Fitness

Personal Training Director Nigel is a crook! I wouldn’t recommend anyone enter a Personal Training Contract with LA Fitness. Look online, they have all sorts of complaints.

Facility is ok. Staff including the manager Chris are not helpfil at all. I was over charged with some additional fees. His simple answer was to email their head office. I still no answer from the la fitness head office after 5 days.
Be careful about what you are signing on the first day.

This club needs a renewal and is showing its age coupled with poor local and corporate support. If you consider joining check out the worn and ripped carpet, paper towel machines out of supply, the age of the equipment and the lack of cleanliness. The volume and membership is converted in excessive profits vs supporting not only the basics of running a business but also required capital investment.
Should you join, check out these observations and ask when was the last time a large scale equipment was replaced and updated. Consider only a short term membership as I know another competitive club with higher standards will arriving soon in the area.

I joined LA fitness about a month ago since I moved. The Carmel facility is very nice and is clean.
My only complaint is that the gym does not have wireless for its customers. I really enjoy listening to music on my phone while working out so it is a bummer not to have that. My IT knowledge is limited but it seems that having a secure wireless network for users that is separate from the network used for phones and security could be an option.
Otherwise I enjoy coming here and the staff that I’ve met are all very nice.

Not 5 stars, but it’s not fair that this gym has a lower rating than Planet Fitness. It is fully equipped, classes are provided, well decorated and well maintained. The staff is friendly and it’s rarely crowded. It has everything you need and more. Planet Fitness doesn’t even have a barbell.

LA fitness is a gym you get what you pay for. For 30 bucks a month I expect to have ok equipment and the occasional out of order machine. I’ve paid 60 before and have had better equipment and amenities.
This location, to me, is the best Indy has to offer. Broad ripple had too many loud and dare I say «bros» and the equipment was even worse. I also prefer the layout here as opposed to the broad ripple gym, more people watching when you are on the treadmill.
Now for LA in general, you should put some more money into your gyms in Indy. A month ago I went to an LA in Oak Brook, IL and the facility was ten times better. Free towels, better equipment, free shampoo, conditioner, and body wash that didn’t smell awful, and my personnel favorite, a row machine that can have added resistance and a comfy seat. Step up your game in Indy and then maybe the reviews would be better.
I’m someone just looking for a place to lift some weight for an ok price and this gum does it for me but since not all LAs are created equal I give it 3 stars.

Went to LA Fitness with a friend who had a complimentary 3 day guest pass. When I handed them my out-​of-​state license, they went from cheesy-​friendly to cool and said that the guest passes were only meant for people interested in membership and that I could buy a day pass for $ 15 or a month pass for $ 40. It said nothing about this on the pass. We were already there so I paid, but the experience ensured that I would not sign up for an LA Fitness membership ever. Very unpleasant, 0/​10, do not recommend.
EDIT: reading prior reviews, it doesn’t seem like my small experience will matter much to this behemoth. Too bad.

This gym sucks.
The AC has been broken for well over a week now. Unacceptable. Even when it’s working, this is the most humid and stuffy gym I’ve ever been to.
I’ve never, ever seen employees wiping down machines or equipment. When you want to wipe down a machine yourself, because you’ll want to, you have to use paper towels and foam. No spray or wipes available.
Last, the bathrooms are DISGUSTING. Stuff on the floors, over flowing trash cans, filthy stalls. Gross gross gross.
Old, boring magazine selection.
Someone is making serious money off this place, given what a membership costs and the lack of sanitation and attention to detail.
The YMCA is cleaner, colder, and has a sliding scale.

It’s a chain workout facility

They don’t control the pool area well. People get in the hot tub with boxers on. People aren’t swimming just holding hands while they walk the lane. Things aren’t clean. Your car gets broken into in the parking lot. They need to have employees that care and clean things properly and put more lighting in the parking lot.

Went in for a free trial after moving to this area and I was less then impressed. For a facility of this size and caliber I expected things to be a lot cleaner. The locker rooms were less clean then expected. When I was working out I didn’t see anyone wiping down any of the machines when they were done. I came from a gym where sanitary wipes were available throughout the gym and everyone wiped down the machines. Just not a sanitary place in my opinion. Also the smell by the free weights was horrible, maybe because it was oddly hot and humid in this gym.

I was ripped off of my pre-​paid training sessions because my «year long contract» was up. Absolutely absurd especially because I was told on numerous occasions that as long as I kept my gym membership paid, my training session would never expire. The training manager then tried to sell me on buying more sessions and signing another contract and if I did he was allowed to reinstate my unused sessions. So another words, I had to pay more $ to use the sessions I had already paid for. What a joke– no way. I had been a member for 5 years; this is how they treat a long term customer.

This location has 4 stair climbers on thw bottom floor which should be at other Carmel location

This is probably my favorite LA Fitness location in the Indy area, just wish it wasn’t so far out of my way to come. They have more than enough ellipticals. Biggest complaint, number of lockers is a lot less than other locations and I’ve found that the locker room is the most crowded part of the whole place.

During my visit in Indianapolis, I worked out this facility and was very impressed. The facility was large, very open, had a pool, and basketball court. The best thing was that they had a complimentary pass which was very nice for guests. I hate it when I travel and wish to workout at a gym and they facility wants to charge a huge fee for a one day pass! They had so many cardio and weight machines. We went during the weekend so it wasn’t too busy but I can tell during peak times that there would be plenty of machines to use. I’ll definitely return on my next visit.

HORRIBLE! We have been charged about $ 800 in fees after we canceled our membership. Unfortunately we weren’t better about checking our bank statements and have learned from our mistake. My husband started out with a weekly membership paying $ 10 a week, then went in to change to a full time membership. What they did was leave both accounts, so my husband was paying $ 10 a week plus $ 30 a month for about 8 months. Then when we went to cancel they canceled the $ 10 a week payment, not the $ 30 a month.
We were tricked plain and simple, and because we only noticed these payments late in the game we were screwed. The facilities were fine and I did enjoy the classes, but I would never sign up with them again after this, they will trick you any way you can to get more money out of you.

I have to admit, i agree with some of the other reviews, especially when it comes to their personal training and difficulty canceling memberships. Even with the negatives, this gym is not as bad as the rating suggests. From a personnel stand point it is hit or miss, most of my positives have been in group exercise and spin classes. The facility itself is open and has a nice mezzanine area with the cardio equipment. The racquetball courts are well maintained, so is the basketball court.
The crowd is not as intimidating as some make it sound, of course you have your hard core lifters, but you also have the people who are less intense, all shapes and sizes. I used to be overweight and easily intimidated by fit and/​or «meatheads» types, from what I’ve observed and experienced at this location, no one particularly cares what your fitness level is.

Another gym where ownership doesn’t care about their guest. It’s about numbers and volume and not maintaining equipment or facility. Ill post pics of the Sauna in men’s locker room… The pictures of the sauna they want you to believe is on the pics and I uploaded the real pictures of the sauna… Tell me if you think it’s acceptable… It hasn’t been cleaned in months and it’s appalling…

I have belonged to LA Fitness for a couple years. My biggest concerns would be that the equipment, especially the cardio, is often broken or taken. They only have 5 cross ramp machines which are very popular and there is often a line. I have seen more people cleaning lately which is good. I wish they were open later on the weekends. Otherwise, it gets the job done.

I can’t really say much about the staff, because I’ve had very little interaction with any of them.
As for the facility, it seems like it’s in a steady state of decline. I’m writing this here, because their website provides no place at all to provide feedback! Do they even care what their members think?
Cleanliness gets a 0. I see the cleaning people there all the time, yet the place is still filthy. I don’t think they ever sweep or mop the floors. I use an app on my phone for a workout log, and wherever I set my phone down, it’s covered in dust and dirt. I’ve seen salty sweat drips on the floor that have been there months, in the same spot, so the floor has obviously not been mopped. When I went to Cardinal Fitness they mopped the floor EVERY night. I know it’s a smaller gym, but if this is an issue, hire more cleaning staff!
Equipment gets a 2… or maybe a 1. Half the cardio equipment is broken. One of the treadmills has said «check speed system» for a good two months now. If you can find one where the heart rate monitor actually works, you’re lucky. Half the time they’re beeping non-​stop because it’s picking up a reading, even though my hands are nowhere near them. Move to the free weights section, and good luck finding clips to go on the barbells. Those things can’t be expensive, why is there not a set for EVERY barbell in the gym?! They used to have pads for the barbells as well, that come in handy for doing squats and not bruising your neck, but those all fell apart, and they haven’t replaced them. I guess I’ll purchase my own.
Lately since the weather has warmed up, it seems like they still have the heat on. My entire shirt is drenched in sweat by the time I leave there. Finally, the music they play SUCKS!!! It’s a gym, I don’t wanna hear sad, slow songs about a broken heart! I’m trying to get pumped and motivated, not depressed!
I also wish more of the TV’s were tuned to ESPN, ESPN2, or other sports channels. It is a gym after all, and a lot of people there are interested in sports! Almost all are tuned to news channels, and the few you can see from the weights area are just scrolling ad screens. I was there one night and wanted to watch the NCAA tournament games while running, and they didn’t even have them on!
Unfortunately since every gym seems to be going out of business, this is the only good option nearby, unless you wanna go to ghetto Golds. About the only good thing I can say is they are open until 11. Only during the week, though.