Kimmel Shoe Repair

Great experience! Ladies at the counter are sweet and want to help their customers. Great work on my favorite pumps. My favorite dress shoes are back on my feet and better than ever. Though the quoted repair time on a regular repair is sometimes longer than I’d like, their work is worth the wait — they saved the day for me!

VERY RUDE! Horrible prices $$$$!!! Also, it takes at least a month or up charge to get fixed a couple days ealier! Need a new shoe repair asap!

HORRIBLE! Do not take your shoes to this place! I decided to ignore the horrible reviews this place had and regret it tremendously! I had a pair of nude heels that the heel cap had fallen off of, well they put the cap on for $ 25 but my nude heels ended up with gray marks and scrapes all over them. When I told them about that they argued they had come in like that when I am 100% sure that is not how they were! When I walked out the lady was laughing like it was a joke that an unsatisfied customer was walking out of their cigar-​smoke smelling establishment!

I about fell over! Nice loafers needed new half soles and heels. $$$$$$ work is good, but apparently the Carmel location is fine with 1 and done customers at this price! $ 65 and three weeks wait.

Wow. Overly expensive for polish and salt removal $ 16 but to put salt in the wounds they took forever to locate my shoes in the store. Antiquated computer system with year 2040 pricing.

This used to be a great place and I am sure most of the work us good, but these do not seem to be the same people I have known over my years here in Carmel… and the PRICES HAVE BECOME RIDICULOUS!
I wanted two pieces of leather sown onto a leather wallet and the girl in front said it would be $ 25 EACH and take almost a month.
A humble establishment that used many times seems to have become a little greedy!
WATCH YOUR POCKETBOOK!

Always completed on time, always completed with quality. Friendly counter help and often willing to go above and beyond.

I brought in my favorite black bootys from last winter, with a broken heel. Not only did they replace the heels on both boots, they also polished them up. They look like brand new. Great service, and great customer service as well. I’ll be taking all my shoes and purses there for repair and/​or cleaning as needed.

Ok, I’m an anomaly! I admit it! Most women rule the roost when it comes to snazzy footwear… Not in my case. My wife comes in a close second but I have around a hundred pairs of shoes. Considering I don’t dress up much anymore there are a few I haven’t seen in quite a while. Tonight my son makes his Confirmation. Time to dress up and dust off some shoes! I Stopped in at Kimmel which is only a few minutes from my home. Usually at a shoe repair shop there is a wait time to get your shoes back. I was greeted by a very pleasant young woman who took my shoes and began to write a pick up ticket. I stopped her and asked if she could have them shined while I waited. She asked the cobbler and he said to give him 15 minutes and he would squeeze them in. I ran to Dunkin Donuts got a coffee and returned and there they were, as beautiful as the day I bought them! I give kudos to Kimmel Shoe Repair not only for the quick and professional shine but also for the quality of their personnel. Thank you Kimmel for making me shine tonight!!!

I was a little doubtful going in here as I had read poor reviews from other sites. But, I needed some new tips put on my heels and this is right down the street from work. I was expecting to have to put a rush order on them as I needed them back in two days. Imagine my happiness when they said that they could do them in 15 minutes! They were done in 10 and I was happy as could be with their service. I plan on bringing all my shoes in here to have new tips put on them. Great job!!!