Jiffy Lube

I had a horrible experience at this Jiffy Lube. I was misquoted price before the oil change, and they only removed a portion of the charge that exceeded my quote. I informed them in advance of the oil change that I only wanted the oil changed and windshield washer fluid filled, but they ignored this and pulled off my air filter and were prying around on it at the counter. At the end of the oil change, I went out to my car, and the dash settings had been changed, and it took me 30 minutes to get them back to how they were before I went in. I will never go back to any Jiffy Lube and will always take the time to go to my dealer in the future. In fact, I am now considering making an appointment with my dealer to look my car over because I don’t trust what happened at Jiffy Lube.

I barely had time to finish my (fresh) coffee when my car was done — oil change, tire rotation, vacuumed, windows cleaned… done. Fast, friendly, accepting of my internet coupon and all this in the only one of 3 Jiffy Lubes near me that was open Sunday — my only hesitation in writing this review is that if I brag on them too much you’ll all bring your cars in on Sunday and I will have to wait longer.

Excellent customer service on a Sunday morning. My 2013 CRV overheated and of course the dealership is closed.
I came to Jiffy Lube because of the good service we have received with our oil changes and tire rotations. AND they are open convenient hours: early, late, and weekends when everyone else is closed.
They quickly diagnosed my problem: major cooling system leak. Jiffy Lube doesn’t perform that type of service but they gave me an excellent recommendation for a nearby repair shop that I can take it to tomorrow morning. The service tech even gave me the exact address, directions, and business hours. And didn’t charge me anything for the diagnosis.
I feel that Jiffy Lube went above and beyond to help me this morning. Instead of just taking a quick look and telling me they don’t do that type of service they assisted me in finding a shop that did.
While a major cooling system leak isn’t something I was expecting to deal with today (especially in my 2 year old Honda… what’s up with that??) I am glad I chose Jiffy Lube to take it to for diagnosis.
I’m a fan.