Animal Hospital at Mid Valley

My first visit here today. Not sure what the other reviewer is talking about — place was spotless. Furthermore, I don’t know of any vet clinic that sterilizes waiting room chairs in between patients — do you? They don’t even do it at our human hospital. Staff was very friendly, accommodating, knowledgable, helpful. What I found especially refreshing was their care in not overcharging me, as I am used to with other vet clinics. I brought in a cat with an abcess. In the past, this would have easily have cost $ 250‑1500 depending on surgery, drainage tube, meds etc. Total cost at Mid-​Valley Animal Hospital: $ 100. I felt like singing and dancing my way out of there. Vet gave kitty a 2-​week antibiotic shot so that I didn’t have to do a darn thing at home and wouldn’t react to amoxicillin (I am allergic and can’t be near the stuff). I will return.

Our golden retriever and german shepherd dog have received excellent care and treatment at Mid Valley Vet Hospital. Dr. Anderson and his staff really care about people and their pets and it shows in everything they do. He has been sensitive to our emotional needs surrounding our dogs’ need for treatment. He has gone above and beyond searching out information for us. When necessary, he has referred us to a specialist. Each and every visit has been characterized by excellence in treatment and caring. Beyond all this, our dogs drag us from the car to the clinic door and wag their tails excitedly when Dr. Andersen/​staff approach them. Dogs never lie!!! We recommend Mid Valley Veterinary Hospital/​Dr. Karl Anderson and his staff with the highest of marks and absolutely no reservations.

Today was the 2^nd time I have taken my boss’ small dog to the vet here. Both times the floor and fabric seat have been covered in fur and dirt (cross contamination/​germs). When I went to put the dog on the pad on exam table the assistant said ‘is this even clean, oh it’s fine.’ The vet himself was in jeans; now I’m all for casual Friday, but in the medical field, whether animal or human, be professional. After I walked out of the exam room, they brought another dog in without even cleaning up! The stripping was peeling off the bottom of the walls. The other side to the exam room has no door so that if your pet is excitable or scared and tries to run, now they are running loose through the clinic. They said they’d call in 5 minutes to give me the heartworm results. The appointment was at 10, it is now 5 and still no call. I’m disgusted. I wouldn’t be surprised if my boss pulls her pup out of this vet once I inform her of the grossness experienced here. I have been other places with spotless floors and clean stainless steel, friendly professionals…(VCA All Pets where I take my dog).