Vicky’s Floral Design

I love vickys flower desings. They are supper amazing. I have her do my wedding and everyone the arrangements. My bridesmaid bouquets where wonderful. She gave me great ideas and options. I would highly recommend her.

Great for last minute orders in the North County. I have referred Vicky to friends, family & coworkers. Shes done quite a few weddings, baby showers, funerals in my family. Beautiful and detailed work!

I took my mom out to dinner for her birthday tonight. I was laughing as she showed me the flower basket that was delivered to her from an out of town relative wishing her a Happy Birthday. The flowers were cute, but the balloon was rather odd. It said «Congratulations.» I told my mom, that perhaps they were congratulating her for living into her mid-​60s.
She called to complain to the place, mostly because she thinks if somebody orders flowers from out of state, it’s probably a pricey thing to do, and they couldn’t get the balloon right. She said the person on the phone said, «We’re sorry. She was running.»
Mom had no clue what that meant. The woman on the phone said, «We will bring you the right balloon.»
At this point, I never laughed harder in my life. A woman in her 60s, being offered a «free balloon» to replace the wrong one. Who would want that? Out of the awkwardness of not knowing what to say, she said «Okay.»
I think the flower company should call the woman that placed the order, and offer to do another delivery for her for free. But that’s up to them.
After taking my mom to dinner, there were two cute balloons tied to the door handle (in pink, her favorite color). So, I guess that’s kind of making up for it.
All that being said — doing a delivery business for people placing orders over the phone — is ripe for problems. I’d think that the person on the phone get EXACTLY what they want written on the card… re-​read it to the client… and tell them EXACTLY what kind of balloon you’ll put in the bouquet.
IT SHOULD BE NOTED: the arrangement, in the shape of a Maltese puppy, was gorgeous and my mom liked that.