US Post Office

The Postal employees here are very rude. First they refused to open my PO Box one day that I forgot my key and I’ve been having my PO Box here for 15 yrs. Second, one day they put someone else’s mail in my Box and I took it up to the counter and they wanted me to wait in a long line for a mistake they made. And lastly their stamp machine never works.

Mercedes is AWESOME! I came in with a jumble of boxes, and she got me through it promptly and efficiently! I had to mail something to China and she made it easy and simple! Thank you so much for making my hectic trip not hectic!
In other words, this location is super close to my work, and all the workers are very nice and patient. It can get a bit busy, but go when you know it won’t be– like first thing in the morning!

Came in today to mail one of the last care packages I’ll be sending to my man while he’s deployed! There are two gentleman there, one is I’m just guessing here– Hawaiian or Samoan maybe Hispanic or Mexican and the other is white and every time I’ve come in they are here and they’re very nice! Always smiling and asking how I’m doing. Feels nice to see familiar faces.
While the hours can be quite inconvenient, it’s rather cheap to send care packages to your loved ones when they’re overseas. Four stars for the hours but the service and prices are on point. In and out really quickly too. Came at 1:30 pm.

Generally the same people who are always friendly and more than willing to help. I didnt get the same service from the Oceanside post office. So, I will drive the extra few miles to come here instead. The last couple times I was helped by some young tall bearded guy. He is always so helpful in telling me whats best and the cheapest.
The only con is that this post office is always so busy. You are almost always gauranteed a line of at least 4 – 5 people in front of you. The workers know so many regulars that conversations sometimes become lengthy and therefore result in a longer wait. Good news is that when its your turn, they will spend that same time with you to ensure their great customer service.

Best post office I’ve ever been to! Super friendly and helpful staff, never rushed, and self help post stand is open 24 hours!

Stopped in here to mail a large envelope. Had to check to see how many stamps it needed and I got exactly what I needed out of my visit and didn’t pay anything. I brought my own envelope and stamps and the person working was nice enough to tell me that I needed 4 stamps to send it off. He them stamped it and sent it off for me.
The parking lots had lots of open spots today (Tuesday around noon) and there was only 1 person waiting in front of me. There is also a drive thru section to drop mail into bins if you are in a hurry or have crazy kids in the back seat breaking crayons and picking their noses. Inside there are mailboxes that people rent, envelopes, boxes, stamps, change of address forms, a variety of cards for different occasions, and a variety of gift cards. You can bring a package ready to ship or bring your gift here and ship it in the store.
Great customer service and you get what you need for any of your shipping needs. Prices are average. Other customers are friendly today as well.

Post offices and banks don’t always get good reviews that they deserve. I understand why. I had quite a lot of bad experiences with rude and oblivious staff. But so far, I’ve had good experience with this Carlsbad post office, luckily!
The staff were helpful and efficient almost all the time. The line did get long before closing time sometimes but it usually went pretty quickly. The clerk Denzil was always very helpful, politely and friendly. He explained the options of shipping methods and prices well. I have never used their mail pick up service though since it doesn’t serve where I live.
Parking can be confusing because the exit is closer to the freeway (toward the south end) and it’s one way only, which means you would have to driver further north to enter the parking lot. Don’t turn into the exit! There are ample parking spots. If those by the post office entrance are filled up, there are more at the back right where you enter.

The service has improved over the last 3 months. I think we have a new permanent carrier. have had temps for a while.
Now Mail has been coming in fine :) Thank you Carlsbad post office.

How many one-​star reviews do we need to know USPS is one big cluster****? Chronic problems and complaints with my mail carriers over the years (leaving packages on top of a street mailbox; placing packages at wrong doors; packages found in driveway to run over, or package forgotten about in the post office — really) until I finally have them «trained» to get the peanut, now after several complaints… I think. Their latest accomplishment is to lose a package transfer from Fedex, gone for a week without any accountability or reimbursement of my $ 98. I think they purposely «lost» this one for a vendetta against me, and all my complaints. You can apply the rule that if you don’t like snot rockets on restaurant food, don’t complain or send it back, because they will find a way to satisfy their spite; or if you want something delivered, just drive across country and get it yourself. No one is accountable anymore and anything goes.

This is the last place I want to spend any time. But it’s a necessary evil. Parking lot sucks. Always a long line. I’ve never seen more then two clerks. I would rather go out of the way then stop at this post office. It also surprises me that they (th us post office) is out of stamps. Seams like an oxy moron but what can I say for a government run office.

Long lines, rude, unhelpful and condescending staff. Same staff for many years. I have been a regular for years and watched again and again how they treat most folks like its a hassle. Ask a simple question and get a rude answer every time.

Have a p.o. Box at this location… There’s always a line and the staff is just plain rude they get paid wayyyy too much to be rude, I understand the mail system is difficult and probably stressful but if you can’t stay sane and not take it out on the customers then get out of the business it’s clearly not for you… I wish they would get some friendly faces who want to be there into this location instead of defensive argumentative staff who thinks they know everything… Took me 30 min and 3 people to talk to the other day just to see if my package had arrived yet not a happy customer!!!

Fast, efficient, and friendly –the line moves quickly so I’m always in and out, no matter how many people are in front of me. I wish the one closest to my home were this friendly and efficient!

The Carlsbad Village Post Office is an absolute disappointment in every aspect. I’ve had rude disgruntled workers bark at me during several interactions. Example: The only oversize bin was either full or the opening jammed. I asked if I could leave my package on the counter since the postage was pre-​paid. The woman’s very rude response was «you need to use the bin.» HA, it won’t open! These people must hate their job or must hate life. I would avoid this place all together. Another option is use the automated machine in the lobby or purchase postage online.

Absolutely the worse P.O.
Another example of how the GOV can screw up a business.
Bring on UPS or FEDEX! Get the GOV out of these types of businesses!
This P.O. is filled with LAZY people! LAZY!!!

This place is worse that a car sales lot

The building architecture is a retro holdover from times past, which is cool. It’s a small location for the traffic it gets but there is usually someone standing around to help people and answer questions. Its open self serve at night. They could use an extra self serve machine or two and drop box. Cheaper prices than the private competitors for most things. If you really want to save time, buy a scale and print postage from their website at home and just drop it off.

Wow. Easy access and no wait. 12:22 tuesday

I came to this location with about 150 large envelopes to be mailed. I went up to the front with a couple boxes of these letters that needed to be stamped, and upon my arrival they had said that they cannot help me if I have more than 10 envelopes at the front counter.
I thought this was strange because at $ 2.32 per envelope, I thought that they would have wanted my business. The clerk said that he could give me five different stamps per envelope that I would have to take and affix myself and then bring back to the post office in order for them to accept my letters.
The clerk had said that they had put this policy in effect so that people who were standing in line with one or two letters wouldn’t have to wait that long. I think this may be the reason why our post office is failing miserably in the United States. You try to give them business and they turn you away… I’ve heard from other individuals that this specific post office is notoriously bad with customer service. I would suggest maybe using another location.

I have had a commercial size box at this location for over seven years. This service here sucks. I have run out of tolerance for the constant rude and whiny employees here. On Saturday I had an employee lock the door in my face at 12:25. I was approaching the office to collect an urgent package I was notified about in my box. There was still more than six people in line inside and this jerk turned his back on me for five minutes until he had to unlock the door to let someone out. I politely asked for some consideration as was snidely told he did not have the man power to help. Just another example of a lazy bitter government non-​worker. Next stop the UPS Store where they want the business and appreciate a long term customer.