Kahoots Pet Store

this review is for Paula, she is the sweetest! We just adopted a puppy and she helped me through the whole buying process and made sure I was getting the things I actually needed. I have been in since and each time she is so knowledgable.

Everyone is very friendly here and they are always helpful. I also got my doggies shots here and I have been using Kahoots food for my dogs prior for over 8 years. I would also shop at the RB Kahoots when I lived there prior and I didn’t hesitate to go into the Kahoots in Carlsbad they are just as nice.

If I could select 0 stars I would. First of all we’re having a horrible storm and I called ahead of time to get a fish antibiotic. Jesse answer the phone and let me know that they did carry it. So I drove over in the storm with my children. When we arrived my children went in to pet and hold the bunnies which they do at both the Murrieta and Oceanside locations with no problems. Please let me clarify the children are 12 and a half and 18 and a half. My daughter who is 12 and a half and experienced with animals had picked up the bunny and it was laying in her arms as she was rudely approached by Julie. Her brother was standing directly next to her. Julie asked my daughter if she was 18 which she obviously isn’t and my daughter replied no. My son stated that he was 18 and so she told them to give the bunny to him (the policy is that an adult be present my son was next to her and I was just a few feet away). My daughter then went to give the bunny to my son and as they were both a little bit nervous being spoken to so abruptly by this woman the bunny starting kicking and it started to flail around. It was over pen the entire time. None of this happened until after Julie began yelling at them and tell them no no no do this do this do this and freaking everybody out. After I said something to her she lied and said my daughter almost dropped the bunny, which didn’t happen until after she startled them. She was also rude to me. After I went to speak to her manager about the way she approached my children she then went up to my daughter without my knowledge and asked her if she wanted to hold the bunny again.
Julie applied their policy (which is nowhere stated and is not applied evenly throughout the stores) incorrectly which is that an adult must be with the child at all times. She made a mistake and instead of apologizing she chose to lie. She has zero integrity and should not be working for a company like Kahoots.
Originally I was so irritated that I did not want to shop at Kahoots anymore but after speaking to the manager Matt and going back into my Oceanside Kahoots I know that my family and I will be going back to the Oceanside store or Murietta and staying away from Julie and the Carlsbad location from now on.

This is a great store and much bigger than I expected! I love that it is so close to my place too. The staff was very friendly and helped me pick out a great new brand of natural litter for my cat. I will definitely be back!

We come here for all of our pet needs– dog food, dog treats, dog collars, dog toys. I also have bought several beta fish from here and one of their employees was very helpful in deciding which type of fish to buy and the right supplies for them. All of the employees here are great.
The only reason I’m not giving this place 5 stars is because their reptile and small rodent sections are pretty empty, so this isn’t the place to come if you are looking to buy either one of those pets.

Great place to get dog food that isn’t made from auto coolant in China.
The staff is always friendly and knowledgeable. You get the sense that these are animal lovers too and won’t intentionally steer you wrong.
We bring our dog in so he can pick out a new toy for himself, but he’s starting to piss me off. He only likes the $ 20 toys — the $ 5 or $ 10 variety are no longer of interest. And then he brings the new toy home and either destroys it, or loses it.
Personally I think he’s playing me.
#DontBePlayed

This is a great little pet store located in Carlsbad just across the street from the mall. They tend to have a great selection of natural pet food and treats. Siena loves visiting this location because most of the items are close to the ground. She sniffs around and often picks out her own treats. Service always has a smile and is ready to help out.

Good store for the dog food I get. A lot of their stuff is a couple bucks over priced. But the dog food I buy here is the same amount as I would buy online. So that’s a plus for me. (Petco & pets mart do not sell the food I buy.)

I know this may sound odd, but sometimes I just want to walk in a store and not have to be greeted by a loud obnoxious «hello»… I get that they want you to feel welcome, maybe let the person actually enter the store and settle a bit, then say hello in a friendly helpful way… ya?
Selection of food and treats is great… toys not so great. I feel they don’t get new ones that often.
The Kahoots brand stuff always seems pretty good, never tried it though.
I like coming here because it is local and small, not like petco or unleashed… it’s more ma and pa feeling. :)

I love Kahoots! When I travel around San Diego I can find a location easily and pick up treats, a toy or our dog food. The stores are always clean and super organized — which is part of the reason I shop there. They have a good selection and the staff are truly knowledgeable. Don’t ever shop at the big box retailers for pet items. Kahoots is great for the more consumable products, however, I think they could broaden the accessories for pets section of their store!

Awesome staff. Very knowledgeable. Great selection. Everything I need for my best friend rocky. Very friendly atmosphere

My pets are my children and after my cat needed to go on a diet with less dry food, I found that Kahoots has such an excellent selection of canned, raw and dehydrated food that it’s rare when I can’t find something excellent here. Their store brand, canned, cat-​food consists of whole foods where you can see the ingredients and that also makes it a nice addition to kitty’s diet.
The service here is wonderful and everyone is always so friendly and in such a good mood. I highly recommend going here!

Awesome spot — so glad I popped in here the other day (and again shortly)! Talk about super friendly and knowledgeable staff! I took my time wandering the store mostly just to check out their stock/​brands they offer to see if I could get away with buying some of my dog’s items here instead of the big box stores. They offer some of the items, not all of them, but I’ll still definitely buy what I can here. I did end up leaving with some cool new stuff that I hadn’t seen at said big box stores — heaven forbid I pop into a pet store without leaving with more goodies for my spoiled brat!
The staff is very attentive; a couple of times while I was «pausing to think» and inadvertently looking around someone would come over and make sure I wasn’t looking for help or in need of assistance. At one stage I did stop to ask some questions and really enjoyed the interaction.
This is an awesome shop that definitely deserves your business!

don’t shop here all the good employees left I’ve heard one too may lies and they don’t give you credit for buying certain brands of dog food that the dog food company sponsors

Upscale pet store. They have a little bit of everything and their prices are a tad high, but their products are on the higher end. I got two dog dishes and they had better prices than Petco and a larger selection too. They only had two flavors of the cat food brand I buy, but at least they had Natural Balance at all! I will be back, I love pet stores.

Great Pet store. Very friendly, helpful staff. I picked up treats for the crew, and got a line on a pal of mine. Thanks Kahoots.

My vet printed out a list of foods that he recommended for my cat and told me that Kahoots was one of the stores to try. I’ve driven by this store hundreds of times and never even realized it was there.
It is worth trying out. They have a lot of food that doesn’t «make the list» but they have a good selection at a decent price and everyone there is very helpful but not pushy.

I love Kahoots! I had my first experience with this pet store back in Escondido after my boyfriend and I first adopted our dog. The employees from both the store in Escondido and the store in Carlsbad (where we currently reside) have been more than helpful and knowledgeable about the products they sell and what products would be appropriate for certain dogs, etc. They also are very much animal lovers, and they shower my dog with attention every time we bring her in (which she absolutely loves). The employees also have treats on hand to give to the visiting animals, which is sweet. The store is very clean and they have a nice selection of food, toys, etc. I highly recommend this pet store!

About the same prices as petsmart and petco, but they have a lot more cuter things. Large variety of things for dogs. People are very friendly.

Love, love love Kahoots. So glad I can go there instead of Petco & Petsmart. They are so nice & helpful. My dogs love the Kahoots natural food!