Jiffy Lube

Went in for a quick headlight change. One headlight was a quick change but the other one they had to take the car apart a bit to get to. They did the change quickly and didn’t charge me extra for the extra work. I’ll definitely be back for things like this and oil changes in the future.

Thanks to Jose for wonderful service and great advice on my services needed. I will be back for more of my maintenance. awesome service!

Be careful they don’t put the wrong oil filter on your car. It happened to me in August. After I left, my car started smoking so I promptly returned and was told that they spilled some oil. They were polite and cleaned it up.
A few days later the GMC oil light and warning guage indicated to shut engine off immediately. We took it into GMC dealership who discovered the wrong aftermarket filter was installed. We paid them for the service and rental.
I asked Jiffy Lube to refund the $ 77 and finally their district manager «Shaefer» left a voice mail apologizing. Months went by and I called, stopped by and never heard back. I filed a complaint with the Better Business Bureau and after a few months they closed the case as unresolved. A quote from the email from the BBB:
«Based on this review, we have determined that the company did not do all that it could have been reasonably been expected or been responsible to do to resolve the issue.»

This Jiffy Lube location is top notch, all the mechanics are super helpful, friendly and provide great customer service. There’s a lot of value in a mechanic you can trust to be upfront and honest and I feel these guys are just that! There is rarely a wait, and if there is they are all hustling and working hard!

I experienced unfair, sexist treatment while getting an oil change. I am certain I was taken advantage of because «I don’t know a lot about cars». I came to get a fair price and was told «this is the oil your car (Honda Fit) takes» as the worker pointed to a computer screen of a picture with some numbers and pictures, so as to come across as «giving me all the information I needed». Little did I know my car was getting the most expensive, premium oil, that was not the only oil option. I was not shown other options. When I later asked if this was the oil my car NEEDED, I was hesitantly told no… but it is «recommend». I would have chose the less expensive option given the chance. What would normally be a $ 40 oil change cost me $ 80. When I was charged and noticed the price and questioned the oil change, it was too late as the oil had already been changed. BOOO! :(

Very Good Customer Experience.
New People working there for sure but moving fast. The place was busy but they got me out in a decent amount of time. I got there after a bad experience with the Encinitas store and the lady that helped me was very apologetic and referred me to their North County Manager.
I’ll keep coming back to your store, it is about feeling good while you are spending your hard earned money!
Thank you guys!
PS: I hope your manager reads this.

Best Jiffy Lube I’ve ever gone to. Very, efficient, quality service by Donnel! I highly recommend this location :)

The dreaded oil change… My husband typically does the car maintenance but I came in today…
Timing: I arrived about 8am and they had my service done in about 20 minutes. Not bad at all!!!
Service: Joseph was very personable. Very welcoming and professional. He kindly let me know of recommended service for my car. When I let him know that’s husband usually takes care of stuff and I was here to just get the standard, he politely said no problem and didn’t hound or make me feel guilty about not upgrading. In doing this, he made me feel he is trustworthy and managing a respectable place. I will definitely bring my car here again.
Overall: Quick, efficient, personable, and honest!

Went here for an oil change on a Wednesday morning. I was there for only 45 min and there were a couple cars in front of me. Wait was not long at all compared to most other places. It’s better to call an auto repair shop and make an appointment than to just shop up to one of those places. No appointment needed at Jiffy Lube.
This place is definitely overpriced! For a full synthetic oil change, it comes out to about $ 84. Each quart of their synthetic oil costs $ 10.99. You can find Mobile 1 oil (similar quality) for $ 6.67 per quart on Amazon. They also charge $ 30 for labor! I was also told that my coolant was low and they offered to fill it for $ 3.99. My wife’s car has 6,224 miles on it, so I have no idea how the coolant could be low?
The people are personable that work here, but they must get commission because they tried to get every person that I saw there to spend more money than just the cost of an oil change. One person they wanted to get them to replace their fluids and then offered $ 40 off the stated price.
Get on groupon and buy the Jiffy Lune promotion of you are set on getting oil changes here. They offer $ 25 for $ 40 worth of service on your car. It will save you $ 15 and you can do it all from your phone while you are waiting.
I will not be back here for another oil change after I use my next groupon. This is a big cooperation that isn’t afraid or ashamed to take their customers money. Don’t let their quick service fool you. You can probably change your own oil for about $ 40 and this place charges double that.
They do clean your windows and vacuum your floors for what that’s worth.

Had a great experience at this Jiffy Lube today and it’s 5 mins from my house. Gabe and his crew were very professional and quickly responsive. I have a 2013 Pilot and received an oil change, had tires rotated and they replaced the dirty filters. They topped off my fluids washed the windows, vacuumed inside and mentioned one of my tires might have a small look and to keep an eye on it. Other then that they said the car looked great as it should and off I was in about 25 mins. Note I was there at 7:30AM the earlier the better has been my experience when getting oil changes. Also note that I called the Honda Service Station across the street the day before and they said they were booked for the next 2 weeks… Go see Gabe… Quick friendly service.
Dog Friendly too!

Worst ever avoid BEWARE! !! Nothing jiffy & no service. 10:45 04÷13÷15
Went there for a synthetic oil change, oil filter, and air filter. A short haired almost bald man came out asked if I wanted an oil change I replied yes please also an airfilter. He left and went inside. 10 min later still no one came out to check me into the computer so that I could leave with my wife and kids who drove the 2^nd car so we could drop mine off on the way to drop the kids off at school. So we put alot of effort and planning to pull this oil change off and we were failed by jiffy Lube so we left and dropped my car off back at home and took the kids to school instead. We have 4 luxury cars and live nearby we won’t be coming back. Understaffed? Underpaid? Eitherway management or the owners either suck or are too cheap to handle a business that is supposed to provide prompt oil changes.