CVS/pharmacy

Nice, new location but soooo run down and old and dirty inside!!! Slow staff, misplaced, missing, lost medication for at least one household Rx monthly!!! …too bad we have a CVS prescription card and live only two blocks away from this location :/
If you have a choice, a different CVS must be better than this one! Good luck!

I wish I could give less than one star. I had to pick up a simple prescription which was ready and they bounced me back and forth between four different people. Terrible service. Go elsewhere if you can.

is this place even managed by an individual person? if it is, please find someone new. never have I come across more terrible employees than I see working here… at any business or corporation I’ve been to. absolute worst customer service with 0 percent of professionalism. happy to see the shopping center east of it… this place hopefully goes out of business, quickly. *liz and rosemary*

Not very helpful. When they didn’t have a medication in stock, they said that they called to let us know… but, there was no evidence that they called. Then, I asked if they could find the medication at one of their other stores when I showed up to the pharmacy, but they said that they were too busy. I was disappointed in their customer service. It wasn’t until I persisted that they called a nearby CVS, but they didn’t have the medication in stock either. I didn’t even bother to ask for any more help than that. I decided to go to a different pharmacy altogether.

Ok, transferred my prescriptions to Pharmaca because it is just hard work getting them here. That’s another story. I’ve had weird experiences with the guy with the black gloves before but today took the cake. I had the audacity to ask if I could use my 25% coupon one eighth of a second after he rang the last item and presumably totalled it. Mostly anywhere else it would be no problem — not this guy. He literally rolled his eyes and sighed audibly. Made it so uncomfortable I told him to leave it — he then thought he would make me feel better by saying I could use it NEXT time because they don’t expire. Yay. Maybe I wanted to save $ 25 TODAY.
I will be going elsewhere. Enough.

There is always an issue at this place, parking is the least of it. The pharmacy mixes stuff up, and has left me a day late on a sick child’s antibiotic. A few times I’ve had pricing wrong because of incorrect signing. And the minute clinic wait time is five hours later. Overall, drive a bit further to Walmart for a better experience.

This place is just ok. The cashiers are nice and friendly but are obviously overworked and short of extra help. And some of the management are lazy and have an attitude about them. Every time I go to get a juice there expired so I end up getting it elsewhere. Also, the man with the gloves is a complete creap. And I have seen him digging in the dumpsters out back so this also dieters me from this place.

Ugh. The only reason I’m taking my time to review this pharmacy is because I’ve had enough negative experiences that I feel I must share.
First, I love CVS as a whole– good selection, nice stores, and GREAT coupons/​extra bucks. This location is less than a mile from my house so I always prefer to shop here for convenience sake.
Second, the pharmacy staff is nice and helpful. However, that doesn’t make up for the fact that my Rx’s are ALWAYS wrong or not ready. For the second time in a row, I refilled my Rx via the app, received confirmation from the app as well as a follow-​up email from the pharmacy saying when my order would be ready.
When I arrived, on a time crunch, I was told that they don’t have any order for me. I showed them my confirmations and they just literally shrugged it off and said, «sorry, the system doesn’t work.» After two months? FIX it then!
While I was there (now waiting for my refill to be filled) a woman arrives with a very sick child to pick up penicillin that had been called in. The staff tells her, «sorry, we are out.» She asks why they never called her– again they just shrug it off. She asks, «what do I do now? It’s sat night and my doctors office is closed and he called this into you but you don’t have it. Why didn’t someone call me?!» They tell her– and I kid you not– «We’ll order it for you.» This poor momma bear almost comes unglued. She says, «I have a very sick child. I don’t have time for you to order this! Do you have another location that can fill it? Not that I have time to run across town now, but what choice do I have?!» On a secondary note, how does a pharmacy run out of penicillin?! An unusual, rare drug? Ok. But the most common anti-​biotic during winter/​sick season? Who the heck is doing their ordering?
Moral of the story, I will now be putting convenience aside and using another pharmacy further away to avoid this hassle.
CVS– get your s!*t together, please.

This is without a doubt the worst pharmacy I have ever been to! Every single month they mess up my prescriptions and the waits are terrible!

This pharmacy is beyond inferior. Every single time I have the misfortune of picking up medicine here there is an issue. They have never been right on the timing quote and I have to wait an additional 15 to 30 minutes routinely. We switched to Target at the beginning of the year and now I remember why. My doctor inadvertently called in a prescription to this location and I had to go here again today and of course and sitting in my car waiting an additional 30 minutes now. This will be my last time ever.

This is a review of Thai who works the front counter. I had a hard time getting a prescription filled due to insurance issues. Thai was very friendly and helpful during the entire process. Kudos to Thai for exemplary customer service. Well done!

This a very busy Pharmacy, and the people working behind the counter are focused and working hard to fill prescriptions. They usually have a lot of people working, and generally fill prescriptions fairly quickly. However, due to sheer volume there will sometimes be a wait.
They will call your doc if I you are out of refills. If your insurance company won’t cover a drug, they will call your doctor and ask them to write a script for a different brand or a generic. They will also work with discount cards the doc may provide for brand name drugs. With new prescriptions or new insurance cards, just go to the window on the left to get started, unless of course you doc called it in and your insurance is already in the system.
They are very friendly, but may not be chatty if they are swamped and trying to keep prescriptions flowing. There is one young guy who could smile a little more, but he’s OK too.
Bottom line, two thumbs up!

This place must have gotten new management in the last year or so. They are always accurate, friendly, and best of all, on time! I must admit they’ve done a pretty good job turning around their shitty service.
Well done cvs

Your typical CVS. The clerks seem kinda depressed an dbored but hey, it was a SLOW day. They are helpful of you ever need help, everything you expect from your local CVS. They fill presricptions in a timely manner too.

This store is extremely convenient to my house. Just down the street. As others have mentioned, parking can be a bit of a problem. It’s a relatively small lot that also houses a restaurant, nail salon, vet, hair salon and little real estate office. From that alone, it’s probably barely enough to cover the employees.
The store itself seems to be fine. A decent selection of goods on the shelves and the essential over the counter meds that every family needs now and then. The most convenient fact about this location is the drive through pharmacy window. This helps alleviate the parking problem a bit. Pharmacy staff have been friendly and informative when needed.

I agree with all of the people complaining about the service. One of the pharmacists is usually very nice and helpful (don’t know her name, wish I did…), but most of them clearly seem very unhappy with their job, and, by extension, the customers. I no longer get my family’s px filled here.

This place is the worst. For one the parking is insane and it takes forever to find a spot because it’s so congested. Also, the workers here are so rude, especially the big samoan looking guy with tattoos. He wouldn’t let my boyfriend buy beer because he had an out of state license at the time. Another time my debit card wasn’t working on his machine and he refused to try it on another register. I kept asking him to and finally he said he would call someone else up front to ring me on another machine. Then proceeded to take all of my items out of the bags and pretty much threw them across the counter at me. My card worked fine on the other register. This place really sucks.

Drugs… man.

Does anyone know what CVS stands for?
I live very close to this CVS location. it is not one of the bigger store locations which means… everything is cramped altogether inside and out. It really bites when there is only one cashier because a line will form and it then there is always that one customer that takes 10 minutes to check out. Maybe, convenience is not the greatest after all.
The staff have always been friendly and helpful. I guess I look lost often because I am constantly asked if I need hep. :o) BUT I would rather be asked and be ignored completely.
Another downer is the parking. During their busy hours the parking area can turn into a make bumper cars arena. It is small, poorly and oddly designed.
The price I pay for convenience… at the Consumer Value Store.

Being at the corner of RSF and La Costa, this place makes a killing. The parking lot is always full. Then again, the parking lot is designed oddly, but that doesn’t seem to stop the number of folks that frequent CVS. It makes me wonder whether this may change if the empty acres next door ends up developing into a commercial area as advertised.
Luckily, I live nearby and find it convenient for me to catch it on the way home, the way out, or simply just walk to it. I can walk to it, get what I need and return in about 20 minutes.
Instead of going to Target for basic things, I’ll just go to CVS so I don’t have to wait for any long lines.