CVS Pharmacy

Only one cashier when line was at least 10 people deep. Needed to grab some headphones which were locked, manager told me I would have to wait 5 – 10 minutes until someone came back from break. His hands didn’t look broken, don’t know why he couldn’t help. Obviously this store does not care about customer service.

Immediately changing my Pharmacy so I don’t have to set foot in this store again. The pharmacy was fine, but the photo center was horrific. We waited a very long time for a passport photo. The employee who was stocking shelves instead of helping the long line of people was just plain rude. First, he was bent out of shape because my kid’s shoes were off… They have one of the foot insole machines that he just tried out. Don’t have a machine that requires shows off if you want shoes on the whole time in the store. After we waited for a ridiculously long time while they helped other customers, we finally were helped. The picture doesn’t look great. Hope it’s acceptable. The same rude employee asked if my two year old was ok because he cried a lot. Maybe he didn’t enjoy the long wait. I don’t appreciate snarky comments. Obviously he is fine, just tired. Please don’t imply my kid is a brat.
Every time we go to this cvs it’s a long line. It just doesn’t seem well-​managed. It’s a busy store. It should be well– stocked with employees. Maybe even nice employees. It’s the closest pharmacy to me, but we will never go there again.

Cvs is nice in that their store seems more organized and more like the Target of stores in this category (I.e. Rite Aid is Walmart).
They have what I’m assuming is everything under the sun. I don’t think I’ve ever left there without what I was looking for– ok one time– no banner paper or white sharpies. Had to hit up Michael’s for that!
Anyways, you can save money for sure with the CVS coupons and I have always had a good experience with the employees here. No complaints.

Endless lines, even at 7 am. I’ve not ever been here when they have the appearance of enough staff. Even the pharmacist was alone, ringing orders herself. She also lacked the appearance of a trusted professional. Only during odd hours do I come here and dred it each visit.

Cvs tends to be a little more expensive than say walmart or target. However, they are good about returns and exchanges. I went in today because my sunglasses I bought a few weeks ago fell on the ground and broke. I simply showed it to the cashier when I walked in. She said to just go get another pair. It was even exchange& no problem. I didn’t have receipt and it was still no prob to exchange it. Only 4 stars because they are a little
Pricy for things. They are convenient tho. I’m guessing that’s why they are more expensive. They have good customer service and gladly exchange product if there’s problem with it so they deserve 4 stars to me.

Alfie has been in Service dog training for 3 days now. Thank you for all the love & kindness. I would give Lisa stars if I could. #Alfie #SupportOurTroops #KindPeopleMakeOurWorldAbetterPlace thank you

This is a store you run in and run out. You don’t hang around and browse. I once was looking at shampoos and had a transient come over and try to invite me to his beach bonfire that night… Yeah right. More recently, I had to pick up a prescription and the lady did not blink for the entire 5 minutes I was paying for it and only referred to me in 3^rd person. I think she was on something…
I haven’t had a problem with the pharmacy other than that though. they are prompt on prescriptions whenever I’ve needed them.

Always friendly and fast service, and the 24 hour pharmacy is a rarity and nice perk. I love that this is so close to my place and I can come get anything anytime. The extra bucks program and constant coupons through the CVS member card are addictive. They definitely make me shop here more often.

I did receive an apology from the manager of the store but my faith has not been totally renewed and I will continue to go somewhere else for my pharmaceutical needs.

The worst customer service I have ever experienced. The clerk at the front was rude, and seemed completely irritated. My prescription was $ 328 and when I told her I had insurance, because she failed to ask, she got extremely irritated and sent me to a different counter. The lady doing the insurance didn’t know how to put my insurance card in and didn’t even say hello. My label on my rx was incorrect, so it had to be redone. Find a different cvs or go to target across the street.

Having to wait for 30 – 40 min at 8:30 at night when they said it would be 5 min which is was 10 min but the girls were texting on there phone instead of helping at the register. So it was sitting in the box done but forgot to call my name. Really upsetting specially when the prescription should of been ready the day before. I also don’t think it real professional to have somebody working in the pharmacy that is allowed to show tattoos all over there body. At least cover them. The only reason there getting 2 stars is because if you show up after 10 p.m. your service is awesome. Other wise for get it.

The absolute worst pharmacy ever!.. On one occasion they made me wait because the medicine wasn’t ready. I came back and it still wasn’t ready, when it was, I realized it was an OTC off the shelf product that I could’ve picked it up off the shelf and paid for it myself. On another instance they called me to notify me that my prescriptions were ready, but when I came in they said they had no prescription ready for me or even my name on file they had to call my doctor and refill a prescription which took about 45 minutes then when they finally refilled it it was the wrong prescription
Why does it take so long to put him pills from one bottle into another?
This place sucks

This was a great CVS, and they have a Minute Clinic that was really useful and helpful. They were busy, so we had to wait a while, but it was okay, it was worth it. Easy to get to, easy to park, lots of other stores around, well stocked and big store, and handled everything we needed with good customer service. Well done!

It never fails that you will have to wait for your prescription. No matter if your doctor calls something in ahead of time, you have a refill, or you get a phone call from the pharmacy themselves about the Rx being ready for pickup, you will get the same «it’ll be 15 minutes.»
Annoyed, to say the least, and terribly inefficient. I had a problem with refilling a Rx and instead of the pharmacy dealing with it proactively, I had to show up and inquire before they did anything about it. I’ve never had a so many problems with any pharmacy in my life. Definitely would recommend driving a little further and get better service if you’re looking to fill a prescription.

This is my favorite CVS. Make up selection is good but sometimes they don’t have what I want in stock. The self checkout option is helpful but don’t ever ask for help when there is a line because they serve everyone in line before the self checkout. I like the $ 5 coupons good with the cvs card. Once you figure out how to use them and how to self check out it’s actually a lot faster to run in and get something than the Vons next door.

went to pick up photos and the photo department had a sign that said you had to wait in line for pick up. Had to proceed to wait in a long line and then wait for them to go retrieve the items. Upon getting back home (30+ min drive) the invitations I had ordered were cut crooked and created an invite that was offset from the white border. Seriously! I will not be ordering anything additional from the photo department– so disappointed!

I like this cvs, the front line people are friendly… The lines suck! They need more payroll to help with the demand that’s at this location. This area is a hub for so many people so all the businesses here are always crowded.
The store has cute CVS like trinkets, kinda fun to browse when you’re waiting on your prescription. The one minute clinic is here… Not sure how that is.

I’ve had mixed experiences with CVS. On this occasion, I only visited the pharmacy for the first time at this location.
I was pleasantly surprised when I went on a late Sunday afternoon to get my prescription filled. There was no wait to drop it off and get registered, and only a short wait once it was filled. I was expecting a 15 – 20 minute wait for my two scripts but had less than 10 :-) This was impressive, considering that I learned that this location is where everyone goes immediately after visiting the Carlsbad Urgent Care, just further west off Carlsbad Village Dr., on weekends.
The entire staff was very professional, responsive, and answered my questions quickly.
As far as the actual store goes, it’s pretty average– a mass market drug store. If I need a prescription on a weekend, this is a good option.

I want to like this CVS so much more because this is the pharmacy my doc sends any and all of my family’s prescriptions to but… UGH!
Can snag some GREAT sale items, but you better have hawk eyes because the super clearance items don’t have a respective section. Oh no, ma’ams and sirs, that would be TOO easy!
You’re in luck, however, because the pharmacy wait times can be ridiculously long! So if you don’t feel like a) leaving and returning later or b) sitting around, then I definitely suggest c) perusing the the store for some random, awesome buys.
The folks that work behind the counter of the pharmacy, boy do they TRY! They just get soooo backed up and so fast! Sometimes I feel that gets them flustered and for that they start to work a little less efficiently.
Minute Clinic: DEFINITELY not a minute ordeal. Just saying. Wait times to get checked out can be outrageous! Also, the waiting area gives me the skeeves!
And beware the restrooms. Oh dear.
Front checkout folk are usually VERY nice and can be appropriately chatty :) They sort of make up for the chaos at the back of the store.
Take the good with the bad kind of place.
The CVS card is cool to have though!

My favorite CVS by far!!!
I drive pass 3 just to get here. The store is huge and the staff are amazing. I have an extracare card so I feel I am well on my way to becoming an extreme couponer! LOL
If you use the card properly, you will definitely see great rewards. The manager always greets and the cashiers are friendly and always helpful.
Also, this store is so clean! Like really crazy clean! I LOVE THAT!!! Also, Christmas is in the air!!! There is an almost festive and jolly vibe in the air and if you see the Christmas decorations, you’ll go crazy. Ok ok, I’LL go crazy. And I DID!!!
You never have to wait long and there is always ample parking. While some of their items are pricey, if you use your printed coupons in conjunction with the store card, you’ll leave smiling!!!