CarlsbaDDS Pediatric Smiles

Took my son to get his teeth cleaned and checked out, and of course it being his first time to the dentist, it was an amazing experience. They took special care to make sure he was comfortable, and plenty of toys to play with. The best part, is when he was sitting in the dentist chair, they have a TV on the celinene and put on Mickey Mouse Clubhouse for him, so I know that put him at ease.
Really appreciate the entire staff, and actually look forward to his next visit.

I can only say great things about this place we found them on Unilocal and chose them for all their positive reviews. We called to schedule an appointment for cleanings for both of our daughters and they were able to fit us in same day. The ride there was a bit confusing because the Unilocal location had them on El Camino but after a little research found them close to the 5 frwy.

Walked in and it made me wish I came to a dentist like this when I was a kid because they had video games and TV and comfy couches. Everyone was pleasant their cleaning went smooth my girls really enjoyed watching TV in the ceiling with wireless headphones. My only issue with this place is now I need to find a time machine to take me back to when I was a kido so I can come here and enjoy all the fun stuff they have to offer.

I have been bringing my children to Dr. Tsai for years. They both love coming to the office. Dr. Tsai treats them like she would her own children. The whole staff has always been nothing but professional and always friendly. I would recommend everyone to bring their children to Dr. Tsai! We will continue coming to see everyone at her office!

Dr. Tsai was referred to me by a friend for my 12 year old daughter. We were looking for a new dentist in our area and she was great in consulting with us. Although we have found a more «advanced» dental office for her, I wanted to write this review to thank Dr. Tsai for going above and beyond in her genuine care of my daughter and helping us find the best possible doctor/​patient fit.
It’s not every day that a medical professional takes the time to consult and discuss the personal care of their patients in detail. We were impressed with how she was very hand’s on and greeted us during our initial tour of her office, new patient exam and subsequent treatment plan recommendation. I truly felt like I had an advocate in Dr. Tsai in figuring out the best place to address any dental work/​concerns that were discovered. In treating patients, as a dentist and especially working with children, it is so important to recognize the «whole body», the emotional and physical care of the individual. Dr. Tsai was fantastic in that respect.
I highly recommend Dr. Tsai, especially for young children.

We love CarlsbaDDS Pediatric Smiles! Everyone is super friendly, knowledgeable and always answers all of our questions. Our youngest daughter was 14 months at her first visit and Dr. Tsai made her feel very comfortable. Our oldest daughter is 13 and thought Dr. Tsai was very nice, gentle and explained everything well so that she understood what she needed to do before her next visit.
My husband always takes our daughters to their appointments while I am working. I love that Dr. Tsai takes the time to call me in the evening to explain their appointments. She really understands the trials and tribulations of being a working mother and I really appreciate the followup.

I took my 2.5 year old here for the first time yesterday and was so impressed. It is such a cute, beach themed office and EVERYONE there was so nice & thoughtful of my daughter’s nervousness. She did great! Even though this office is not covered under my HMO insurance, we will be back because of how awesome we both felt.

My daughter has seen Dr. Tsai for several years now and its always been a great experience. I really appreciate that she and her staff always go the extra mile to make sure my daughter is comfortable and has a positive experience.

The staff is friendly and Dr. Tsai is great with kids. My son never cried with Dr. Tsai. We had to switch dentist since we moved and my son cries when I take him now. I’m so sad we can’t continue to go here. No other dentist will compare to this place!

We found Dr Tsai when my 2 yr old got her front tooth knock back and but through her lip while we were at dinner. We got the referral from Dr Knudsen who my husband and I see. He had Dr Tsai call us that night and really eased our minds over a very traumatic event, and made an early morning appointment for us the next morning. Since then ALL three of my girls have become patients there and am always so impressed with the technology in dentistry they utilize (digital X-​rays, intra-​oral cameras, all the latest!) the staff is so friendly, and the office is open and kid friendly which is important when you bring 3 kids at the same time! The kids can play with toys, video games or watch TV, and also watch TV on the ceiling during treatment. I would highly recommend. Dr Tsai is a mother herself, and really knows how to work with kids, and is a fantastic dentist.

Teeth cleaning day and as always both my boys are excited to go see their dentist! Great office with an amazing staff. The dentist is patient & calm with the kids. So happy I we found this place!

I don’t want to sound cheesy, but this is one of my favorite places to take my children to. Alison, is super sweet. She is always happy and helpful. If she doesn’t know the answer, she will find out and call me back. Some offices will say that and not really do that. I remember the first time I called, I was not even a patient yet, and had tons of questions about how their office works, scheduling… the last office I was did not allow me to schedule siblings together… this office does!!! first plus. She told me that they are very cautious with taking X-​rays …second plus. The third thing is that they tell me first what my payment would be before any procedure needs to be done, no hidden fees. Having been patients of Dr. Tsai for about 3 years now… I can say, they are true to their word!!! The only tip I have to add is to schedule in the morning if you can, my children are homeschooled, so that works really well, they get crowded in the afternoon.

Great Place! I have taken both my boys here. The provide great service and are great with explaining everything. The patience they possess to keep my boys calm and comfortable during teeth extractions was incredible. Can’t praise them enough. I Would definitely recommend them.

It was both of my daughters’ first trip to the dentist and it was awesome! SUPER friendly staff, and the Dr. herself was even better! Very nice s d clean facilities and of course TOYS!!! We loved it, can’t wait to return in 6 months!

My daughter (now six) has been coming here since her first birthday. We have never had a single problem. Everyone has always provided us with excellent service from the front desk to the assistants to of course the doctor herself. I have recommended this office to many of my friends and they are all very satisfied with the service they have received. Also the facility is absolutely gorgeous. Very kid friendly and always spotless. I highly highly recommend this office to anyone with children.

Thank you to Doctor Tsai and her team for being the best pediatric dentist ever! I have three kids Lucas, Eva and Adrian that have healthy smiles and aren’t scared of dentist visits at all, thank you to Doctor Tsai’s professionalism. I will recommend her to anyone! The Owston family

Dr. Tsai and her team have always given my children the best of care. They are very accomodating to my needs, but most of all my childrens. I have 3 children ranging from 3 – 10 and they always ask about Dr. Tsai’s office, when their next appointments are and if they need anything done, they want to be reassured that they are coming back to this office. In the many years of working in the dental field myself, the staff and doctor have been by far, THE BEST pediatric office we have been to. No matter how far I have to drive, I will always bring my children here. Thank you all so much for taking care of my babies as if they were your own. You are the best!!!

Always a great experience here for my daughter. She actually loves going to the dentist to see Dr. Tsai. She loces the rewards program and all the things they do to make it special for the kids.

My 10 and 11 year old daughters have been patients here since October, 2008 and just had another great cleaning and check up!
I have one daughter who is naturally a better patient and one who is more challenging, but they are always both treated with the kindness and patience you’d hope for in a pediatric office.
One of my daughters just said that Dr. Tsai and her staff «are always nice, friendly and gentle.» Thank you CarlsbaDDS Pediatric Smiles!

I am so thankful to Dr. Tsai & her team. Our Legoland trip could have been a disaster had it not been for them. My nephew Kyle bumped his tooth on the bunk bed and it bled like crazy. Luckily the staff at LL referred us to Dr. Tsai’s office. It was towards the end of the day, but Ali was able to get us in and be seen. I thought for sure we would have to wait for a long time. To my amazement, they took us back within 10 mins of us arriving. The doctor first gave Kyle his Tylenol, which was something I didn’t even think about doing. Dr. Tsai is super sweet in her bed side manner, the more upset Kyle was, the more calmer she appeared. This helped me because I was already a wreck from the incident. It made me feel better. We took 2 X-​rays and luckily no treatment was necessary. I am completely satisfied with the care I received at this office. Thanks Ladies!

My family’s experiences with Dr. Tsai have all been great. My 5 year old son had 2 cavities, and while our previous dentist pushed for general anesthesia, Dr. Tsai was able to perform the procedures using only laughing gas and local anesthetics. She has always been very sweet and friendly with my 3 children (ages 7, 5, and 17 months) and knows how to appease their anxieties. I feel she has a genuine concern for her patient’s oral health and is good about presenting the best treatment options without coming off as too pushy.
Dr. Tsai and her staff try hard to make my children’s visit to the dentist as pleasant as possible. The office is equipped with fun toys and incentives to encourage healthy and clean smiles for my children.