Santa Cruz Chiropractic & Sports Medicine Clinic

I can’t speak to the chiropractic care at this office and am just able to review the DMV physicals performed by Dr. Sproul.
First, he is VERY nice and this is not about him personally, rather a professional review of the service I received.
I am required to have a DMV physical every two years for work, I went here because it pops up first on Google and it’s close to the DMV.
My appointment went fine, however Dr. Sproul used a BP cuff similar to one purchased at Rite Aid or Walgreens, generically sized and probably questionable accurate, but that is hindsight now. I am a bigger guy and require a large cuff, again hindsight. I advised Dr. Sproul I have «white coat syndrome» and it might be slightly high, he took my BP and it read high… I have never been that high, but thought it was because I’m there, the job demands I get the card, I have to go to the DMV, etc. Long story short, he tells me with my BP of around ¹⁴⁰⁄₉₄ I only qualify for «3 months» and need to go see my regular doc about meds… I leave assuming this is true, turn in my paperwork to the DMV and soundly forget about it.
Fast forward 3 months, I need to get it done again and go back to Dr. Sproul… he is a nice guy, they make appointments easily and they seem fine. Same thing happens, I’m high again and I’m told I can only get a three month card… now I’m worried and make an appointment with my regular doc that day. Then, the next week I get a voice-​mail from Dr. Sproul telling me there had been a clerical error and my card was invalid because I had already received a 3 month card and that’s s one time deal per the DMV, so I «cannot drive at work».
I go to my regular doc: anxious, nervous, upset… they take my BP (I’m there for an appt to get meds, be evaluated, have my health discussed) and the MA says «is this a receck?» My BP is normal, maybe slightly elevated, but normal… Long talk with my doc, he tells me that my original BP, if it was accurate, would still qualify me for a year not just 3 months AND because I’m a larger guy and if they didnt use the correct sized cuff, it would not be an accurate BP.
To keep this from being too much of a novel, I advised Dr. Sproul he had not followed the appropriate guidlines, given me a card that did not accurately reflect my allowable time frame for a card and that it needed to be remedied. We argued back and forth for awhile and I simply asked him to review his findings and the DMV/​Federal regs that I had sent him, highlighted and was quoting now to him… that the second visit had been unnecessary and I needed a new card at a minimum. It certainly would have been too much to ask and too much trouble to have it all redone and a new card issued reflecting a more appropriate finding, and I settled for just getting a one year card and bring done with it. He did finally review the documentation and did admit he had made an error and would replace the card.
So, why the low rating? I was not offered or given a refund for the unnecessary second visit ($ 75) nor was a sincere apology offered for my time, trouble and need to see my physician for another unnecessary apoointment.
If you need a DMV exam, do not go here. They still do not follow the regs (cards are no longer issued and they still issue cards, again something my physicians office notified me of). I doubt he will upgrade his BP cuff since it’s easier to use a cheap machine then listen, however one cuff size does NOT fit all and if you have larger arms, you will read high. And, if they make a mistake, it will be at your cost, time, anxiety and inconvienence with no apology or offer to reimburse you for their error.

I had my first ever adjustment with Dr. Sproule a week ago, and can easily say that he is the best health care professional I have worked with. The past 6 weeks I have had intense back/​glute pain, and as a powerlifter, kickboxing instructor and personal trainer this has greatly affected my everyday life. After meeting with Dr. Sproule we were able to figure out the cause of my pain and have since had a couple of adjustments to help set me on the right track. I leave his office full of new hope and encouragement each time, and I am seeing a great deal of improvement. The whole staff is warm and welcoming, which makes it a comfortable environment. I will be sending all of my clients his way. Also the cryotherapy treatment is absolutely amazing! Be sure to check that out if you are in the office.

Dr Love has been a great help in my physical well being. I had a frozen shoulder which limited me in every aspect of my work. Now I have full functionality

I had my first adjustment with Dr. Love today. I am very pleased with my results. He was very nice and sincere and did not over sell me on care which I have experienced last week with a different chiropractor. I am glad I kept searching until I found him. I kept having reaccurring shoulder, neck, and arm pain and one of my ribs was troubling me immensely. I lay in bed writing this review because tonight is the first time I can lay on either of my sides to sleep in weeks. I have no pain. Amazing. Thank you Dr. Love.

Dr Love has been my primary doctor for almost 20 years and always shows sincere interest in my well-​being. His results are amazing! I had numbness in my arm and neck pain but, after one adjustment, my symptoms were completely gone. I highly recommend Santa Cruz Chiropractic with Dr. Love and Dr. Sproule!

I wish I could give 10 stars. Rick has greatly improved my father’s quality of life. Don says ‘I’m off to see the wizard’ as he leaves to see Rick, and I say little prayers of thanks every time my dad returns smiling from your visits. My father literally could not walk when we convinced him to try my husband’s chiropractor, Rick. I am so thankful for his excellent treatment of my father, physically and emotionally;-). My Dad’s painstakingly written review follows:
«Rick Sproule is efficiently professional, kind and caring with trustworthy experience. Since Feb 28^th my back had been sore affecting my right leg. April 22^nd my right leg failed me causing a fall in my garage onto my right hip (thankfully unbroken). April 24^th, doing my best Quasimoto impression, being helped/​dragged by my son-​in-​law (a patient of Dr. Rick), I began treatment. Rick even kindly loaned me a pair of crutches.
With Rick’s ministrations, by May 10^th I was able to return the crutches, and after treatments every other day since April 24^th, I was shakily vertical, and felt the best since before Feb 2013.
Today, July 3^rd, I celebrate my own independence by becoming truly bipedal again.
Don Lorenzo, aged 74 (Wasn’t sure I’d make it, again, thanks to Rick!»