Pacific Veterinary Specialists & Emergency Service

900.00 for a half inch laceration to the ear repair.
too much!!!
I talked to two other vets about the breakdown of charges,(13)
both said it would have been half that price at there office.
I FEEL RIPPED OFF!!! WILL NOT RETURN, WATCH YOUR WALLET.

Our cat was transferred from his regular vet due to the need for immediate surgery. We were so impressed with the care and followup by all the staff involved. Additionally they have great visiting hours!

We brought our dog in when one of her legs suddenly became paralyzed. Someone came out to assess our dog immediately who was really nice. We eventually saw Dr Saphir who was very kind and took time to answer our questions. He seemed very knowledgeable and he really seemed to care about our pup. The whole process took a very long time but what emergency room doesn’t.there was a dog that came in because she was hit by a car so obviously she needed immediate attention and we were happy to wait. My only (minor) complaint was the reception… I know it is an echoey room but I would have appreciated a little more discretion and they could have been a little friendlier. I know it’s not their job to be my friend but jeez. would take my dag here again if needed (but hopefully please god no more emergencies).

Once again this fine veterinary office has been amazing to one of our fur babies. Jessica helped us usher our beloved husky Tasha, to heaven tonight in the most peaceful way I could have imagined. Thank you so much for your incredible kindness. I’m overwhelmed.

If you have a bird (parrot) and your bird has a life threatening emergency RUN away. Avoid this practice. They may be professionals with other pets, but my experience tonight was absolutely frightening. No compassion or logic, I was told ‘come in but we don’t have the ability to help, but we will look’. Seriously, that is what the receptionist told me. What part of emergency did the receptionist not understand?
Save your bird (and wallet) any additional stress and make the drive to San Jose or Monterey.

I took my dog in around 10pm one night and left very satisfied within 2 hours. Pepe was presenting symptoms that could just be a bug, but I wanted to be cautious. The entire staff was very understanding and professional. Each person seemed to take the time to hear about his symptoms and my concerns. Everyone on staff also seemed to make my dog’s comfort a priority (even when he gave the loudest Unilocal for a shot recorded-​Knowing him, I think this was an overreaction of his and not a reflection of the nurse’s skill.)
Dr. Mark Saphir saw Pepe and did a full exam and blood work. After finding things looked good, he recommended treatment that seemed very appropriate and took his time explaining his treatment plan. I never felt rushed or like tests or treatment were being pushed on me. For what it’s worth, my 7.5 lb dog is generally weary of men, but took to Dr. Saphir instantly.
I also found the cost was very reasonable and appreciate that they automatically fax the records to my regular vet by morning.

RUDE HORRIBLE STAFF! «So you’re in Monterey but want to drive all the way here, why? There’s specialists in your area too!» Ok, and that’s why your adult role in life is simple receptionist. Rude horrible staff!!! Couldn’t even get an appointment over the phone. I live in a different city than where this is located, instead of helping me make the apt the receptionist insisted I make an apt w specialists in my city lol! After I explained to her how I was referred there by someone who’s opinion I value and would much rather make the drive to Santa Cruz, she just hung up saying «I don’t need your sarcasm!» ok awesome.

Upon arriving home, I found my Amazon parrot extremely lethargic & sitting on the floor of the cage. I immediately called my vet, but as it was Friday at 8pm, they were closed. However they did leave phone numbers for 2 emergency services. I called the first one & asked if their vet (s) was/​were able to look at a parrot. I was put on hold, but after a few minutes, I hung up. I then called the second number, which was to Pacific Veterinary Specialists & Emergency Services. The reception immediately assured me that their vets could look at my parrot. My husband & I drove there, and within just a few minutes of arriving, a nurse came out to assess the situation. She took my parrot back to the vet immediately.
Dr. Jessica Kurek was on duty. She is incredible! Very nice, knowledgeable, and a wonderful «bedside» manner. I could not have asked for a more caring doctor! She warned me that my parrot might not even make it thru the night, but he did.
Then by early this morning, Jessica had already called and made an appointment with an avian specialist, just in case we wanted to see him. But I know that if anything could have been done to save my «baby», Jessica and the staff would have done it. Although the outcome was terrible (my parrot had cancer so rather than traumatize him more than he already was, we decided to end his suffering this morning), the manner in which this situation was handled could not have been better. All of us were treated with respect and caring. I was able to spend (as much) time as I needed saying my goodbyes…
Thank you, Jessica & the caring staff…

I can honestly say that I trust these guys hands down. They are very compassionate, honest and reliable. If you need a vet, go to them. They treat you right and are upfront about everything. It can be nerve racking to have an animal in need of medical services, but I was happy he was in good hands! Three thumbs up!

Quick and thorough evaluation of our 11 year old shih tzu with bronchial issues. Highly recommended.

My elderly cat passed away during the night a few months ago, and we brought her here the following morning to be cremated. The staff were extremely sympathetic, kind, respectful, and professional. The person who greeted us went through all of the options available and didn’t pressure us to hurry to make a decision. We opted to have my cat’s ashes scattered in the mountains. Thanks, Pacific Vet staff, for making a difficult event in our lives a little bit easier.

Oh my gosh. My poor little puppy was so sick this morning. After being told at Felton Veterinary «hospital» that there was no vet on duty (!!!), we drove over to Pacific Veterinary.
Our little girl was immediately seen and they began work on getting her better. The vet phoned me during the day to give me a status update and I know that for better or worse, our doggy is in the best hands possible.
The weekend crew are amazing, but the weekday crew leave a very bad taste in my mouth. Very money centric vibe and little care seemed to be given to my dog. I was told numerous times the vet was unavailable for my call, but when I said I was taking my dog out of the hospital, she magically became available.
Very expensive establishment, so be prepared to pay up.

I highly recommend this business. I’ve visited a lot of different veterinarians over the years, and these guys are great! Everyone there is friendly to no end. Their love for animals is obvious from the receptionist, techs, and through to the doctors. Their check up of my pet was more thorough than I’ve seen anywhere before. And their care is genuine. This is a well managed facility.
My dog, Eli, became extremely ill (kidney and liver failures, probably due to Leptospirosis) and Pacific Veterinary Specialists were open on CHRISTMAS DAY to provide him with emergency care. They allowed us to make decisions about his recovery program, but always insisted on the best treatment for Eli. They provide and communicate all fees up front as I expect any good business to do. The doctors, Saphir, Brady, and Pressel called with updates and worked with my schedule to keep us up to date twice a day. The doctors wanted to know exactly what was going on with Eli, and they requested a lot of lab work to be completely thorough. However, they yielded when I explained that I had to keep his care to the absolute essentials. It’s a good feeling to be helped by understanding people. I appreciate their whole team greatly! Everyone there worked around the clock to turn a potential holiday tragedy into a New Year blessing. Thanks again.

This place uses nothing less then what I call extortion tactics. After bringing in our very sick puppy. They ran 2 tests for parvo and told us both were negative. But they had no idea what was wrong with him. And wanted to keep him a week at a cost of apporximatly 5000 to 8000 thousand dollars. Which we didnt have on hand we were then told they would treat him only if we signed over our rights to him. He would then be put up for adoption and we would not be informed if he even lived. Why because we didnt have unlimited funds on hand to spend. We were sad and upset so to save his life we had to give up our beloved puppy. I think this policy and the staff are un ethicial, imoral, and boarderline crooks. Stay away from this racket instituion unless your holding at least 5 grand in your pocket burning a hole too get spent.

This place has all of the best specialist
I highly recommend this place to everyone.. They take very good care of all of the animals that go there. My cat was misdiagnosed and they figured out what it was! The other vet says my cat would die. My cat is doing very well. She fell off a balcony has leukemia and it still doing well, miracle.

I’ve brought my dog here once before and had a decent experience. This time, NO! My dog was in excruciating pain and we had him in a crate. We walked in at 7:56am. After an hour of sitting in the room waiting for the vet, an assistant came in and told us it would be another 10 minutes because the dr. had to finish the overnight reports! I asked if they could give my dog something for the pain but they said not until someone examined him. I waited the 10 minutes, then 10 more. I decided to go to his regular vet as they had now been open for over an hour and could see him right away.
I absolutely understand emergencies and triaging the incoming. But don’t make my dog suffer just because you need to do paperwork. Give him a 10 minute exam and a shot for the pain! I will NOT go here again. Thankfully there is another emergency right around the corner.

We came in around midnight with our boy barely being able to walk when we left the house. They got us in quick and took a good look at him. Looks like he tore a ligament and we were so glad to have it diagnosed right away so we could decide what was best without waiting till morning and stressing out all night.
The front desk was great and Dr Mark was awesome, he was easy to get along with for us and our boy plus he clearly knew his stuff and explained it all quite well.
Thank you Pacific Veterinary Specialists!

Yes, these folks were expensive, but if you want top quality care for a complicated or emergency issue, this is the place. My regular vet, Dr. Hoban at Harbor (five stars to her as well) referred us to Pacific for a definitive diagnosis and treatment options for my cat’s tumor.
They got us in quickly and were unfailingly kind and professional. Little touches like catnip on the towel covering the scale made the whole experience so much less stressful for us both. They were realistic with me about prognosis and treatment and were respectful of my choices. They worked with me until the end to ensure good pain relief for my kitty.

This hospital is the reason my dog is alive.
I came home to my dog not being able to breath correctly. He has a heart murmur so I drove straight down to PVSES. I was greeted by my favorite RVT Sarah who took Joey right back to Doctor Kurek. I was put into a room with Doctor K, who went over the treatment plan with me. I felt completely comfortable leaving him in her care.
The next day Joey was transferred to Doctor Pressel’s care, who is an internist at the hospital. She was in completely contact with me all day about Joey.
The whole staff has been amazing — I am a very protective and emotional pet owner. Everyone has been so kind to me and to Joey. I cannot thank the staff enough for the care he has gotten and the piece of mind I have received.

I had only just moved to town the week my 13 year old lab had her emergency.
Thankfully I got pointed in Pacific’s direction!
The entire staff treated Rascal (and me) with responsiveness, kindness & respect.
Dr. Kurek’s diagnostic and procedural skill were immediately evident.
We’re not out of the woods yet but I know my girl is in great hands.
An extra thanks to Jenna and Deb for their compassion & followup.
I hope you never need their services but if you do…
REST ASSURED.