Marianne the Administrator/Owner’s wife is amazing, she keeps the home extremely clean everyone is well fed. Amber is one of the caregivers she is very caring and compassionate. They are both excellent caregivers! My only concern is that Brandon the Administrator/Owner needs to understand his role as an Administrator. Brandon needs to be informed on HIPPA privacy laws as well as dignity for the residents.
Candi P.
Classificação do local: 1 San Jacinto, CA
My mother was placed here after we cared for her for 3 years, in less than 1 week she had fallen and broke her hip and died 3 days later! We were under the impression that there would be a higher level of care while under their care. They were informed that she gets up and walks during the night, but obviously they had no one watching her during this time. We received a call at 2 am stating that she fell and do we want them to pick her up… They didn’t mention that she hurt her self and was in pain, just wanted to know if they should pick her up. I arrived first thing in the morning and immediately called 911. She was in soo much pain, and I was beside myself with the lack of intervention and the safety aspects.