Waterfall Hills at Canton Apartments

I have lived at Waterfall Hills for almost a year now. My husband and I love living here. Maintenance is very prompt and very helpful. The rents are a little on the high side, I pay 1800 for a 2 bedroom, especially considering the fact that I do not have a renovated apartment with brand new kitchen or bathrooms. However, compared to similar apartment complexes in Canton and south of Boston, I feel we get the best bang for our buck relatively. Unfortunately, real estate is very expensive around this area. For those with kids, Canton is a very good school district. The apartment is less than a mile to downtown, which is a plus. The commuter rail station is within walking distance, another plus.
Sometimes I can hear my upstairs neighbors walk. My only real complaint is that the windows get VERY drafty in winter. We called maintenance and they used insulation but it did not help. On few days we did not even sleep in the master bedroom cos it got too cold at night. The only other advice from management was to use curtains. I guess I will have to try that this year. All the residents in my building are nice quiet people who don’t bother you.
Overall I would totally recommend this place in Canton.

Terrible experience advertised as pet friendly not move in if you have pets… a high monthly pet rent for NOTHING!!! Noise from all over, constant banging and loud music from adjacent apartments… terrible response to loss of power during a storm for 5 DAYS, other buildings had power, my did not and it was pretty much tough shit… poor snow removal, common laundry not working, took weeks to fix after several reports, also gross food, foul odors in common areas… glad to be going

Really gone down hill the last year or two!
Pay for snow removal and get told on Saturday during a snow storm that they’ll come back on Monday, after everyone leaves for work. WTH? Pay more than the normal rental so that we don’t have to worry about getting a parking space during a snowstorm! Two neighbors had to shovel entire parking spaces themselves because they come home to two feet of snow and those spaces won’t be plowed until Monday? They use to be great about things like this. But they’ve slowly gone down hill. Even put signs on the door during the last snow storm (the biggie-​Nemo) saying their phone lines would not be checked so call 911 if you have an emergency. So, they basically were telling us we couldn’t call to complain. Nice.
As I was shoveling (for 2 hours!) a couple neighbors and myself were talking about how we’ll be moving when the lease is up. Why pay for extras that are not there? Oh, and we also found out that some of us pay different rent then others, for the same damn apartment. Nice.

While the apartments are a fairly good size, don’t rent here if you ever want to sleep. The ceilings are paper thin and you can hear every step above you, very loud floorboards squeaking. My upstairs neighbor wakes up at 5:00 every morning, and now so do I. In addition to this noise, there are loud trumpeting noises coming from the plumbing and every flush sounds like a waterfall. Maybe that’s why they call it Waterfall Hills. Maybe it would be better if we were on the top floor. Can hardly wait to move out of here.