Exclusive Auto

If I could, I’d give these guys 100 stars! The first thing I was told when I moved to the Valley was 1) it has hard working people 2) go to Los Toros and 3) ONLY service your car at Exclusive Auto. Well guess what? The guys at EA are so hard working that you will want to take them to Los Toros! My husband and I have had all of our vehicles serviced at EA for over 16 years. They have always been honest, reasonably priced and explain EVERY single thing to you. No cover ups, no «mechanic language», no scams! These guys are always professional, prompt, and polite! Exclusive Auto does the best job for you and your car. I highly recommend this business.

These guys are the real deal. Excellent «Old School» Mechanics. Honest, and will answer any question. Nothing up their sleeves, but knowledge! Steven

After my power steering pump blew on New Years day I took my car to Kolbe Honda in Reseda to get an estimate on getting that fixed. After hours of waiting I was told it would cost me $ 1750 because they needed to fix the following things: Power Steering pump needed to be replaced along with the suction hose & clamps due to the fluid leak, Tensioner and Tensioner belt needed replacing because of damage caused by the leaking fluid, and the reservoir & cap needed to be replaced as well as the fluid. They also told me it would take 3 days to fix and no other mechanic would get me genuine Honda parts. I quickly ran to pick my car up because I would never pay that much when I knew it wouldn’t even cost $ 1000.
I called around Monday morning and Exclusive Auto came to my rescue. They fixed my car that same day, they provided genuine Honda parts and it cost me 3 times less than what they wanted at Kolbe!
Exclusive Auto is honest, trustworthy and has now become my go to mechanic, Thanks guys!

Thanks for fitting me in for an oil change today, Paul! When that maintenance light comes on and you’re juggling two kids, getting in and out is super important! Will be coming to you for all future car needs!

Great, friendly and most importantly, honest service.

So I have a volvo and these guys are American and Japanese shop. My passenger headlight was out and I looked online and it looked like a b***h to do yourself. I looked this place up and came in. I got a good vibe and it was fast and good work (@ at great price)
Friendly and funny as well. Thanks ART,!

If you’re in the West Valley and own a car, there is absolutely no reason why you should go anywhere else but Exclusive Auto. Dana, Paul, and the gang, have provided consistent and excellent service for both of my cars. I have found their prices to be very fair, the work turn around to be short, and they even provide a shuttle if you need to drop your car off! Time and time again these guys have really pulled through for me and my family. It’s tough to know who to trust with your car, but I’m very happy that I’ve chosen Exclusive Auto!
TL;DNR — affordable, fast, great work

Awesome service and friendly staff. Honest and dependable repair shop.

So far so good. They’ve worked on 2 of our 3 vehicles and the 3^rd one is there now with an electrical problem draining battery. Good parking. Straightforward service. Rides home of needed although it’s a good walk too.

I’ve been taking my car to Exclusive Auto for years. I love my car and don’t want to trade it in. Exclusive tells me there’s no reason I shouldn’t be able to keep it for another hundred thousand miles. (Woohoo!)
They keep track in their computer of what work needs to be done and we go over the list every time I come in. If there are things that don’t need to be done right away and the bill is getting to be too much to handle, they won’t do the work, they’ll just keep the list going.
They also provide transportation both dropping you off and picking you up.
I like the way they explain things if I don’t understand something. I like the way they revies evereythinng both before and after having work done. I like the way they remind me if something needs to be done soon. They’re a great shop. As somenone else mentioned, all the guys have been there for years, which indicates good ownership in my book. They’re patient, they don’t ‘talk down’ to me because I’m a woman, they’re cheerful and efficient. Got a problem? Call them.

Very nice workers, they tested my transmission for free and clearly told me what was wrong, and were very friendly and funny. It was a great experience

I’m old. I’ve had many cars. I drive my cars from their birth to their death. I know good work and fair prices from bad work and shysters. These are the good guys. I wouldn’t trust anyone else with my car. They have fixed what others couldn’t. My car is in its final year and with their excellent service, the darn thing keeps working! The price is always right so I keep getting it fixed! I want a new car and my old one keeps zipping along! Frustrating!!! :-)

I was very impressed at the personal service I received. I love the shuttle service and they were very detailed about repairing my car. I will definately go back for needed service.

I have been bringing my cars to Art and Paul at Exclusive Auto for years, and just joined Unilocal and wanted to post a review. This is an honest, hardworking local business that will treat you like family. They care about their customers and want them to have a great experience. They will tell you what is needed to keep your car safe, and what needs to be done in the near future so you can prepare for it. I drive all the way from Thousand Oaks and won’t go anywhere else!

I was having a brake problem with my car and looked up Exclusive Auto because it’s near my home. When I arrived I was greeted with a welcoming smile and courteous service. My car was fixed in under 3 hours, they called me and I popped back in. Again, these guys were awesome! The work done was fast and the price was affordable and explained to me well. I will definitely be back for future repairs and preventive maintenance. This place is great!
And… They have a nice poster in the office about customer service. Exclusive Auto certainly talks the talk and walks the walk! Even though they fix cars :)

I really only leave reviews on Unilocal when I get exceptional service.
After four years living out of state, it was time to visit a mechanic in the valley again. I used to take my car to Exclusive Auto because I always had amazing service here, and I trust them to get the job done without trying to rip me off.
To give an idea of just how great the service is here: I hadn’t taken my car here for four years, and the owner actually remembered me. By first name. Quite impressive.
The front and rear brakes on my Audi were getting bad. I dropped the car off in the morning. Was really happy to see that all the same mechanics are still working there four years later! Was also surprised to be offered a ride to work free of charge (I had planned to walk).
Got a full detail on what needed to be done a few hours later. Turns out my brakes needed a complete overhaul. Paul recommended I only do the rear brakes for now to get the price down, which I did. The price was very fair for what needed to be done however. Plenty of mechanics out there try to’ scare’ you into getting the most done (for the most money), but Exclusive Auto actually worked with me to prioritize what had to be done now, and what could wait.
Once the brakes were done, they came an picked me up at my work (for free) — Outstanding service. I have no idea what could have triggered G.H.‘s little outrage, but I’ve been taking my cars here for years and will continue to do so. I’ve also referred plenty of friends to this place, and will continue to do so. This is a good, honest and solid local business.

This is a terrific garage. Art was super helpful and extremely patient in working to diagnose and fix the problem with our Volvo. We had a very mysterious issue that required him to explore several options as well as driving the car around to simulate «real world» conditions. We were very happy in the end with the service, price and personal attention Art gave to us and to our car. Highly recommended!

After a mediocre experience with another local mechanic. EA gave a good performance. Paul was on top everything. Gave me a quick and competitive estimate on my 2007 MBZ 230C. There was quite a bit of issues that my car had. Now it runs like a Champ. Thanks EA and Paul for the good work and service.

G.H.‘s review is unfair, inaccurate and an abuse of Unilocal.I saw it and still decide to use this shop… I’m happy I did. These are good guys!!!
The water pump on our 2002 YukonXL was leaking, I called several local shops and Exclusive had the best price at $ 400 (parts & labor). I suggested we change the serpentine belts while they were in there and they were honest enough to tell me the belts looked fine… most shops would have rolled with the sale. They did tell me the thermostat looked worn and optioned me the part for just $ 25 installed. I’ve worked with people like this before, these are solid guys who make an honest living.
Because I’m a business owner and have encountered unreasonable customers who abuse the threat of a bad review, I asked about G.H. and got the story, this girl can’t understand the difference between a refurbished, rebuilt or new alternator… she was not comparing apples to apples and her tact was to get LOUD & obnoxious and start yelling and making a scene in front of everyone… the owner refused to cave-​in and her unfair retrobution was to write a slanderous, inaccurate and nasty review.
I have a very good feeling about Exclusive and will certainly use them and refer them.

Seven years later and they are still taking great care of my vehicles.
G.H.‘s review is out of control. (
) There is no way Exclusive Auto would have tried to rip her off. Take a look at her other reviews, she is cheap and overly critical. It seems like everyone is out to rip her off and give her bad service.