West Valley Pet Lodge

I left my two fur babies here while my hubby and I were away for 7 days. I have to say I was quite skeptical of the heated floors. It was 40 degrees in the area and they were fine outside. My dogs are quite prissy yorkies but it turned out well. The staff are always nice and seem to take care of the place, they even let you your the grounds. It’s nothing fancy but everything my girls needed. If you have non social dogs like mine it works. Free bath after 7 days too. I will use them again.

My doggy has done 3 or so separate week long stays and few weekends now over the past few years. As their website says they are no frills which is perfect because dogs could give care over frills. I really like that they have the indoor/​outdoor dog runs. Also all the people I’ve meet picking up and dropping off my dog have been great.

Ive taken my german shepard here at least 5 times. The kennels are large and he gets a free bath on the last day. He seems to really like it. The pricing is reasonable and they usually have a vacany when i call last minute. If you take a tour of the facility there is a first time discount.

I was in town visiting family over the holidays and needed to board my two big, hyper huskies for one night. My two are very bonded, and they allowed them to stay together in one run per our request. We brought our own food, though West Valley does provide their own, just because my girls have sensitive stomachs if they switch foods. I really liked that they provided them with temporary, tag free collars during their stay to ensure that no tags get caught on anything. We feed raw, and Gary was happy to accommodate — even calling me with any questions about their feeding. Check-​out time was by noon on Saturday, and when they brought the girls out, they looked happy to see us, and most importantly not stressed! They were bright-​eyed and clean (we declined the exit bath), which is always a good sign!
I would definitely use West Valley again next time we’re in town. Highly recommend!

My roommate and I boarded our 3 dogs with West Valley Pet Lodge for one week. We have 2 big dogs and 1 little dog and wanted to have the little gal and the one big guy in the same run, and that run be next to the other big gal. That wasn’t a problem. We also brought our own food even though West Valley provides food. We did this only so that our dogs wouldn’t have any tummy issues with changing food for a short, one-​week visit.
The folks who run West Valley were very good with our dogs. We made sure that they had extra play time, and they did very well while they were in the care of West Valley.
Our philosophy (my roommate and I) is to make sure that the facility provides a positive atmosphere for our dogs — caring people, secure gates/​access, and comfortable surroundings. We do take cost into consideration, but not as a deciding factor.
I would whole-​heartedly recommend West Valley Pet Lodge. The people are caring animal-​lovers and the facility is secure and well-​maintained.

I made reservations to drop my dog off yesterday for two nights over the phone with a lady that said I pay at pick up. FIRST SECOND I get there and «the owner» a tall male approached me with a RUDE, HOSTILE, UN HAPPY ATTITUDE. First thing He asked me if i was going to ABANDON my dog there «like everybody else». Umm NO i love my dog or I wouldn’t be here. That freaked me out So I ask to look at the kennels. They were dirty, pee everywhere, rusted gates. Pretty much looked like they gave up on there family business a while back. They also had 3 dogs (that I saw) that he told me people abandoned. They looked stressed and sad. Well FIND A HOME for them ! Its an outdoor kennel and they should deserve a home that are used too ! So then he tells me he dose not trust me and to pay when I pick up. (Well I was already not going to leave my baby there, but I played nice to see what he was going to say) So I turned around to talk privately with my husband and then THE OWNER yelled, «FORGET IT GO SOMEWHERE ELSE» SO I DID! AND VERY HAPPY I DID ! I am still amazed on how UNPROFESSIONAL he was. PLEASE DONT TAKE ANY ANIMAL HERE. I have no idea why they have such good reviews but as of YESTERDAY JAN. 24 2014 this is what I saw.

My boyfriend and I have been boarding our two dogs here at least a couple of times a year for the last two years. Lucy and Titan are big dogs, and are especially rambunctious, but the staff at west valley never seem to mind. They are always professional, courteous, and respectful to us and our dogs. I appreciate the fact that they haven’t jumped on the group play bandwagon, since our dogs are nervous around other pups. The dogs are always happy and healthy when we pick them up, and the exit bath is definitely worth it! I will continue to bring my pets here, and wouldn’t hesitate to recommend them to my friends!

We have used this boarding facility several times in the last year and are very very happy with the service. Our temperamental husky seems to really enjoy her time there. She always returns happy and sweet smelling. If you are looking for a safe clean spot for your pet, I would definitely recommend them.

The dog loves to visit his pal’s at W.V. Pet lodge.
Every time we leave town, our biggest boy stays the night here.
The staff is friendly, and the place is pretty clean.
About $ 22/​day plus $ 3 for play time, and a $ 20 bath at the end of the stay because your pup will come home «stinkin» .
Closed on Sundays, so it’s an automatic extra day charge if you can’t pick up your pets by 5 on Saturday.
Any toys brought with your pet, needs to be sanitize upon bringing home, because the kennels are sprayed down, and toys are left on the ground during the cleaning. HATE THAT!

I left my cat for the memorial day weekend, and she enjoyed her time here. The cats were given quite a bit of space, which was approximately the size of three of the doggy petshop window spaces. One was for sleep, the other was walking room, and the last one was for the litter and food. I think this is just enough space for cats to feel comfortable. However, I did pass by the dog kennels, and they don’t seem to be as comfortable as the cats’ even though they are more expensive. That was the reason why I knocked off one star. If you have a dog, I would suggest you take a tour to see if your dog would be enjoy their stay here. I also would suggest you pay extra for playtime. The people are really friendly, and there was a quaint, clean looking pool :)
I would definitely come here again with my cat. If I had a dog, I probably would come here, but pay extra for the day care plus+ package. Their site is very informative btw. Please check it for prices, pics, and boarding rules.

We have been leaving our dogs with West Valley for several years and have always been satisfied with the service.

I am not interested in paying more for my dogs boarding than mine at a 3 star hotel. I don’t need web cams, «group» sleeping/​playing and ²⁴⁄₇ care. There are also no TVs to entertain your pet. if you can relate, this is the place for you and your pet.
–Its affordable! My dog gets great food and a dog run to play in where I know she wont be a victim of a dog fight in a group setting for $ 30!
— you are allowed and welcome to bring in their favorite toys or bones.
— the exit bath is reasonably priced and worth it.
— the extra $ 3 for 45 mins of playtime is worth it.
— they provide the good food.
— keep in mind that this is a *small family business*. they keep normal work hours. their pricing, in my opinion makes up for having to wait next day for pick up instead of 11pm in a ²⁴⁄₇ facility. there is no temperament interview, corporate policies or forms to fill out or Human resources/​concierge service to fund.
over all, this is a trustworthy and professional staff and business I will continue using and suggesting to my friends.

I was very excited to use their daycare after visiting their website. I saw on the site their hours were 9−5pm Mon-​Fri. I thought that can’t be right maybe that’s just for people coming in randomly. So I called and asked «if I use your daycare what’s the latest I can pick up?» The answer I got was «We pretty much lock up at 5pm.»
«I get off work at 5pm, is there any flexibility?» I asked. «No,» the man said.
I’m sure there are some people that get off work in time to get there by 5pm. But, I bet there is a larger amout of people with the same schedule as me.

This is a traditional kennel not your new fangled doggy day care facility. You are not going to find a webcams, a doggy playpen, or a large team of «pet technicians» keeping your dog entertained.
What you will find is a covered, outdoor facility with private space for your dog to sleep and move about. This is not an indoor facility where your pet never sees the sun or fresh air. My dog is shy and really is not interested in socializing with other dogs so having her own private space was a big plus. The staff is friendly and caring. They provide the dog food, but you can bring your own for a small fee.
Be advised that they are closed on Sundays so if you’re away for the weekend, plan for a Monday pick-​up.

I love West Valley, and so do my dogs! With so many places looking to provide boarding «on the cheap» by including them in packs, its great to have a reliable location that isolates them from harm. The staff is friendly and my dogs always like coming back. I just wish they were open on Sunday!

First off. Let me say that these people seem really great and professional.
That said, my big issue is two fold… (1) that you have to pay for play time. Every kennel I have ever been to, you pay for EXTRA playtime. Not here– you have to pay for any.
So we were gone three days so we signed up for two. When we picked our dog up, he smelled fine (he was bathed), but it was clear that his bed and toy we brought had been laying in urine.
My dog holds his pee during the day ALL day… Wr let him out when we get back from work and he takes a big pee. When we kenneled him for one day (no nights) at petsmart one time, when we picked him up, he was like a maniac to get outside an pee.
So this tells me that thy absolutely never take the dog out of the kennel. My dog would NEVER pee on his bed an toys unless hr had been neglected.
It was 4^th of July weekend. So maybe they were too busy. But this is totally unacceptable.
Ok… I hadn’t published this review and I have more. I thought I would give them another chance. Took my dog in and when I picked him up, his toys were ONCE again smelly. Not only that, they were literally drenched in urine.
Again, my dog NEVER pees in doors and I never had this problem at my other two kennels (one in Sacramento and another in the Bay).
To make it worse, my dog has two new scabs on his neck… And they were new. It almost seemed like he got bit. I don’t know and don’t care. Won’t be returning.
These people are nice, but I’m really concerned.

I almost hate to give a review for this place, because it’s like our little secret! I don’t want it to be challenging to get a spot for our dogs when we need it! But, I have to let others know, because we searched for a good spot to kennel our dogs when we go out of town, and THIS IS IT!
Tired of all the high-​priced doggie-​spas? Is that ridiculous? It seems all kennels are either one end or the other… either more expensive than a human 4-​star hotel, or more like a prison. How about something in-​between? Well, look no further. West Valley is exactly what you want. Indoor-​outdoor runs for your dog, reasonable size pens, a fenced-​in play area, ultra-​clean, and staffed by people who really care for your dog! Oh, and it’s mid-​priced between the prisons and the hotels, which is PERFECT.
Our dogs litterally run to the door when we get there. Do dogs really do that for a kennel? They give licks to the manager and don’t even say goodbye to us as they head for the back. And when we come to pick them up, they are freshly bathed and healthy and happy. The kennel provides high-​end kibble for meals, and our dogs have had no trouble switching between foods, because the fat-​content is just right.
When we were looking for a kennel, we looked at maybe 10+ places, eventually stopped looking at the $ 100/​day places, and ultimately found this. We did 3 surprise inspections, and every time we didn’t see a single poopy pen or unhappy doggie. You will never take your dog anywhere else once you go here. Just don’t take the large-​run spot that our two dogs get to share when we need it!

Just left my three large dogs there for eight days. This is the sixth stay for two of my pets and the first time for our new guy. They were happy and clean when I picked them up today. Great care

We originally went to West Valley Pet decades ago when out previous kennel closed. We have now been using them for about 20 years with nothing but good experiences. Several friends talk about how their dogs hate to go to the kennel. Our large poodle rushes in and stands at the inner door, with tail wagging, waiting to go back to the runs. They have always shown a true love for the animals in their care.
The free exit bath after a weeks stay is a nice touch.
We couldn’t ask for better service, nicer people and or a more positive experience.

My dog has stayed here several times and I’ve never seen it dirty. I agree with Monica about the extra day thing because they are closed on Sunday. Maybe they could admit dogs by appointment only on that day? I also get extra play time for my pooch. This place is just fine! It’s not all nice and slick like the more expensive places but I doubt seriously that they get better care than West Valley gives.