The Plumbing Gallery

I’d like to take this opportunity to thank Todd at the The Plumbing Gallery for his exceptional service. I was in need of a replacement toilet with certain size restrictions. Todd was extremely helpful in my selecting a new toilet that would fit in the space I had, showing me different options, and discussing all aspects of my purchase. Todd also assisted me in selecting a Plumber to install my new toilet, set up the appointment for me, and when the toilet arrived, loaded it into my car. I would highly recommend The Plumbing Gallery for any plumbing needs. I know I will definitely visit them for any future projects. Thanks so much.

Get all of your fixings here. All of them. I’ve never experienced such friendly and personable service while going through the never ending list of places to visit for the components for a remodel. When we came in, the owner was helping another customer, but as soon as he finished, he walked around and talked about all of the fixtures we were interested in (faucet for kitchen and bathroom, shower fixtures, and toilet). You will learn all you ever wanted or never thought you wanted to know about plumbing fixtures here. Turnaround for orders is apparently about a day, which I find amazing. It’s great to hear all of the pros and cons of the different fixtures since some things that may look amazing in the showroom may not work well in your own home (either because of space, design, or other reason). At the end of it all he even showed us a demo of a fancy Toto they had in the store’s bathroom. They have toilets here that clean themselves. Amazing. We’ll probably just go with a regular Toto as the soft close feature is luxury enough, but it’s great to know there are so many options and price ranges. Before ordering, you will be told if things are in stock so you can anticipate delivery date. This is great so you can know what to expect. We will definitely come back once we figure out exactly what we need.

Spoke with a couple members of their team here and they were all friendly & knowledgeable.
We have a local flower business and need clean filtered water. Before coming into their store I was looking online into a R.O. 5 – 6 stage water filter with a 5 gallon tank but they told me that we can save both space and cost with one of their products which would work just as well. So I took their advice and got a filter that goes on our supply line underneath our sink instead of the big tank.
We have saved valuable space and money and things are running even better in the back because of their knowledge.
Thanks everyone ;)

We have purchased many items over the last 3 years since we moved to San Jose and remodeled our new home. They had some great ideas on what would and wouldn’t work. We have not questioned a single purchase we made.
The other day I managed to break one of our toilet tanks beyond repair. I called and they had a replacement the next day. After installation the replacement had a leak around the bolts. I didn’t think it was my error but was a little worried about asking for a replacement after it had been installed. I called and asked about buying a replacement without all the tank filler, etc. They said that they could work something out on the price. The next day I got a call and the tank was replaced for free. These guys are great to work with. No hassle and very knowledgeable.
It is great to find such great customer service these days.

I purchased my Blanco Silgranit sink here and love it! They were extremely helpful on the product information. Everything arrived on time and the price was good. I later ordered the Sink Grids and I called to see if had arrived and right after I called there they were right on time! I will be back if I need any other bathroom products.

Dan and the rest of the team here were great! My first experience was a winner and I will definitely come back! Me being an automotive repair shop owner/​mechanic, ex cabinet builder, and overall DIY type of person I loved that they treated my consumer/​retail business with as much respect as the contractor business that they do. Unlike some of the other local plumbing supply business in the «Cloud» I mean Campbell.
Thank you,
Kyle T.

I have purchased 2 toilets for 2 separate remodels from Plumbing Gallery. Dan, the owner has been in business for a very long time. He carries and sells top quality products. He is very knowledgeable about all brands of products. He doesn’t try to upsell you just for the sake of it. He can explain why even if something cost less now, over the long term, it could easily cost more in maintenance. If he does not have what you want in the store, he can generally get it the next day. I purchased the toilet at 5pm on a Wednesday. The next day at 10am, I got a call that it arrived. Now, that’s outstanding service!

Dan the counter guy was very good natured and helpful. He worked with us on price, ordered the toilet and it was delivered right on schedule.

These guys are amazing and super helpful. I bought a soap dispenser pump for the kitchen sink and the ball bearing keeps falling out (manufacturer defect). I’ve taken it in multiple times and they just replace the ball bearing for me and send me on my way! They haven’t tried to sell me another one and haven’t charged me for fixing it either!

George and Dan have been very helpful to me and my employees. I am the owner of a plumbing company and we need help in locating unknown parts on occasion. They have always gone out of their way to help me out. If they don’t have the part in stock, they can usually get it for me in a couple of days. They have even robbed new products in their inventory to get be the small part that I need. I would highly recommend them.

Very helpful in finding a replacement facet for my 55 year old shower. But here’s the kicker they couldnt get the part so referred me to a place where I could find it — Thank you.

Spectacular service. I brought them in a small unmarked broken part, they identified it immediately and ordered me a replacement. Arrived the next day.

The people in the shop are courteous, and they are knowledgable to answer most questions. I bought tub, toilet, mirror cabinet, and a few other items. Unfortunately, the mirror was defective and started to discolor soon after I bought it. After several years, I decided to replace it. The Plumbing Gallery did not replace the item. They suggested that I deceive the manufaturer of the mirror. The other products I bought there have worked fine.

The staff at this store was just amazing. The sales guys and even the owner, were outstanding in their service. If you think you need anything plumbing or fixture related, they have it or can get it. Prices are great, service is even better. Shop at this store if you can. It’s well worth the trip.

My first review…
I love Unilocal!and it’s had shed light on numerous places for me.
The Plumbing Gallery finally made me sign up for an account.
Been searching for a toilet for the past few days and called this place up to get the price and availability for a certain model. The guy that answered was somewhat polite. He put me on hold to get the price and when he came back on, he gave me the price. $ 110 more than any other shop in san jose. I said «whoa…ok. thank you» and was ready to hang up. Right before I hung up, he chimed in «oh…that’s the manufacturer’s suggested list price. We can give it to you for $ 335 and have it for you in a day». I said thanks and hung up. This price is still $ 20-​$ 30 more than other plumbing shops in the area.
The part that gets me is why even quote me the mfg suggested list price if you’re going to come back with a cheaper price if i hang up the phone? why not give me the price you’re willing to sell it for right off the bat? it makes me wonder what else i’d get ripped off buying at this place if everything is initially inflated. then it just becomes a hastle to nickel and dime every item i’d want to purchase from the shop. no thanks. too bad… i have 2 bathrooms i need to buy stuff for quickly too and this was the closest place.
it’s just 1 encounter with the place… but it sure stunk.