Stevensen & Neal Realtors

I am a loan officer and I have worked with Jim and Louise with many mutual client and let me tell you, they get the job done! Jim and Louise are very knowledgeable and will do what ever it takes for their clients. They educate their clients on the market, they are always in communication and above all they negotiate the very best deals. I love working with Jim and Louise because I always know that the client is in great hands.
From knowing how much they care about the home buyers they work with and seeing the work that they put in on the back end I would recommend Jim and Louise to anyone looking for a great agent.

Jim & Louise are wonderful! They are so helpful and patient with someone like myself who is not knowledgable about real estate. Louise is very genuine and really takes pride in her profession. Her enthusiasm is infectious and she is a joy to be around. She is someone i plan to keep in my contact list for a future home purchase. Jim was honest and candid when we needed it most. And having Jim present at the final signing really helped put me at ease, knowing i could turn to him with questions if need be.

We have used Mark Stevensen for five RE deals over a period of 25 years and we recommend him whenever our friends need RE advice. Mark is very knowledgable and professional.
The last RE deal he helped us with was a purchase of an REO condo in the Villages in SJ. Mark helped us get the unit we wanted at a great price. We loved working with Mark and his support team because they were responsive to our needs and so helpful.
In previous RE purchases, Mark helped us with financing too. When we moved away from the Bay Area we had to use another RE agent to help us find a home, but we still used Mark’s mortgage company for financing. They did a great job.
When we worked with a less experienced RE agent we came to appreciate what a difference it can make when you have an experienced, professional broker like Mark advising and guiding you through the process.
If you are thinking about buying, selling or refinancing a home in the San Jose area, I would highly recommend you contact Mark Stevensen at Stevensen and Neal.

I own several single family homes and have dealt with a variety of people in the real estate industry. Generally, due to the low barriers of entry, realtors are not true professionals who put their client’s interests above their own. Moving to the Bay Area and starting on my latest home search, I was absolutely aghast at the quality of the realtors I was coming into contact with. I encountered ignorance, apathy, laziness and at one point– lies. Simple tasks like a request to only see homes greater than 1500 sqft, would get dozens of 1200 sqft homes forwarded on to me. It was almost funny how bad these people were. Jim was one of the people who couldn’t seem to tweak his settings enough to send me what I was asking for.
Louise was ok with staying in touch, but seemed to not understand the market. She assured my wife and me that there were many SFHs in Campbell under 500k for us to make offers on. A simple internet search proved her wrong and Jim was never able to send any of those listings our way.
Since they couldn’t send us anything of interest and their market knowledge was questionable, we began looking in the East Bay with Fran Hoang. I informed Louise that we’d made an offer on a Union City home and she promptly informed me that she also made an offer on that house for a client… and it had been accepted. I never actually told her the address and I believe she was trying to infer that her offers get accepted. As if the price and terms weren’t 95% of the equation. She also was unable to tell me the dollar amount of the accepted offer. But hey, maybe it was the very same home and she was being truthful…
Anyway, we bought with Fran Hoang in the Hayward Hills, and recommended her to all our friends. She’s acted as the buyer’s agent in two of their transactions and everyone is very happy with her.

I was so pleased to have Louise and Jim as my real estate team. As someone who experienced life turmoil during the downturn in the economy, Louise and Jim helped me avoid going further downhill with my distressed home situation. I listed my home and sold it within a week. I got a great price and it closed with minimal issues. Louise and Jim are a great team in that they both used their strengths to my advantage. Louise, the outgoing, friendly one handled the staging and open house process. Jim being the strong paperwork and negotiator guy, got me the best possible deal. They explained each step of the process clearly and professionally. Jim and Louise treated me like family, and am so glad I found them. I do not hesitate to give them my highest recommendation.

Jim Neal and Louise Rinella are the 2 most fabulos people to work with. If you need a real estate agent (team) that will get it done for you, give them a call. They helped me buy my very first home in San Jose about 7 yrs ago, when no one else thought I could qualify. Now, I am in my second home, and they are selling it for me, so I can retire and move away from this high cost of living.
Louise is my firend for life now! She keeps me laughing for sure. Thanks Louise.