Scotty’s Automotive

I took my car to Scotty’s one afternoon because some rats had eaten some wiring under the hood and my windshield wipers quit working. I didn’t have an appointment. Dave told me to drive right in, and began checking out the mess under the hood.
Dave told me he could do a quick fix on it if I could wait a few minutes. He used some crimp connectors to fix the wiring, and voila, the wipers worked again. I made an appointment for the following Tuesday to have the job done more permanently.
So far I have been very pleased with their service, and I will not hesitate to go back.

It is such a relief to have a place like Scotty’s. I have had numerous car issues over the past few years and Scottys always gets them fixed quickly and at a fair price. They are doing business the right way.

Scotty’s is a great local repair center. They have a very experienced staff when it comes to making repairs. Always professional and friendly staff. Great group of guys and would recommend anyone take there new and older vehicles here for repairs.

I use Scotty’s a couple times a month, always a different car and always different needs.
The entire crew is accommodating and kind.
Thank You gentlemen:-)

I’ve been bringing my cars to Scotty’s Automotive for over 14 years now, and this review is long overdue.
Scotty’s Automotive has consistently provided me with competent auto repair work, at what I believe to be a reasonable rate for master service. In my opinion, that’s reason enough to endorse a solid auto mechanic, however given my extensive history with these guys, I’d like to offer a few more considerations for those who are reading this review to determine if they should come to this shop for repair work or not:
Not once in the past decade & a half have I had to bring an automobile back to Scotty’s Automotive for a failed repair, although I can’t say that has been my same experience with other shops. Every time I’ve dropped a vehicle off with Scotty, I’ve been given an accurate time frame on when they’ll have time to run a diagnostic and let me know what’s going on. When Scotty or one of his technicians calls me, I get a detailed explanation of their findings, along with solid advice on how to proceed. Not once during this process have I ever felt misled about the required extent of repairs, time frame, estimated labor, or parts pricing.
Most recently, I brought in a GMC Sierra pickup with a severe misfiring problem, two (2) catalyst bank failures, and gasoline spitting from the tailpipe. After troubleshooting the issue with some experienced friends, installing new 02 sensors, replacing all the spark plugs, and running a system flush & cat clean (!), I was convinced that this problem was going to result in a costly repair of my truck’s fuel injection system, and was therefore «ready for the worst» when Scotty’s technician Dave called just a few hours later.
[Somewhat] to my surprise, in the time that I thought it would take to diagnose the issue, Dave had already identified a short in the distributor cap and replaced it, along with a couple of spark plugs that had subsequently burnt out, and the truck was ready to be picked-​up. This truck is 19 years old, and I highly doubt it has ever ran better than it did today when I left Scotty’s. Seriously, it felt like I was pulling out of a dealership in a new car instead of my trusty old pickup on to Winchester! This is due in part to an unintended side effect of the repair– my transmission is even running more smoothly now! I have no idea why this is, but am guessing that the power drain from the short was causing my truck’s computer to sacrifice power that would normally be running to the transmission. I’m not claiming these guys will fix your radiator if you bring in a broken headlight, but in this case I just lucked out from an unexpected benefit of having the right people fixing my truck’s problems correctly. Long story short, the repair that I was sweating bullets over only wound up costing me around $ 55 bucks for the part itself, and since (technician) Dave knew what he was doing, the labor charge was minimal.
Yes, I got lucky this time, but the point here is that I gave these guys a license to rip me off, and they kept it 100% honest and saved me money when I was expecting a huge bill. This is not the first time they’ve saved me money in these circumstances either. If a repair is cost-​prohibitive, Scotty will tell you straight up instead of hustling you into letting them work on it. THAT kind of trustworthiness money cannot buy, but it has bought my loyalty, and I’ll be going to these guys for the rest of my life. I recommend you do too if you’re reading this.
I’m sure there’s other decent mechanics out there, but I’m sticking with Scotty.
TIP: ARRIVE EARLY or BE PATIENT. Since it is first come, first served (which is 100% fair), I recommend showing up early or giving these guys a reasonable amount of time to give your car’s problem a thorough diagnosis. Don’t try to rush a master technician, IF IT CAN BE DONE FAST, THEY’LL GET IT DONE FAST. If it can’t be done fast, you’re cheating yourself if you go to someone else that’s going to cut corners and rip you off.

Without any reservations, the finest shop I have run across.
I have searched for a long time for a repair shop I can trust and have had many disappointments, but Scotty’s is the last stop on my search.
I was recommended to Scotty’s by a coworker and have never been happier with the service I have received.
These folks are honest, skilled, reliable, friendly and above all ACCOUNTABLE!
SHOUT OUT TO PATRICK!!!
Thank You Scotty’s!!!

I had issues with my car that turned out to be worn engine mounts. My previous mechanics were great and all but they were asking for too much and I felt like they were charging too much for what I needed. I learned about these guys through my grandfather and went there. Scotty was very welcoming and knowledgeable. They got my car done within 3 hours when it was supposed to take all day. The crew here were all great guys and I was glad to have my car fixed! Thanks guys you’re outstanding!

Dave, Scotty and Rich are the best mechanics, so don’t hesitate, just leave your car in Scott’s hands you’ll get it back good as new.

Scotty, Dave, and the rest of the guys are awesome.
This is one of the best garages I’ve ever visited.
They are honest, do great work, and stand behind their work.
Thank you Scotty’s!!!

3:48pm on a Friday. Wanted to schedule brake service but can’t get anyone on the phone. They either let it ring until I hang up or else they eventually pick up and hang up. This place came highly recommended but if they won’t even find out why someone’s calling, then they obviously don’t want or need my business.

Scottys automotive is great. Great service and top notch repairs. We have taken our cars to Scottys for many years now and will keep going back. Whether it is an American car or foreign car, Scottys and his mechanics know what they are doing. You are always greeted with a smile and professionalism and the cars are fixed or serviced in timely manner. Usually same day. If you want personable and professional service then you have to go to Scottys Automotive. 5 Stars and then some.

I have bringing my vehicles to Scotty’s Auto for well over a decade now. Scotty’s service technicians are courteous, professional, honest and most importantly knowledgeable. I was first introduced to Scotty’s when a «mechanic» in Los Gatos could not figure out my overheating problem and suggested I go there. Dave, a very knowledgeable member of Scotty’s crew had it worked out and I was back on the road in just a few hours. Nicely keep place, come by on a Friday and watch them cleanup, washing the floors etc, if they take such pride in their own property just imagine how they will take care of yours. Top rated shop on Unilocal and top rated professionals, you won’t be disappointed!

If you guys had 6 stars I’d give Scotty a 10. I’ve been a client and friend of Scotty’s for over 20 years. I’m not a mechanic, I work in computers. Got a computer issue, come see me. My car (s) go to Scotty. I couldn’t imagine taking my vehicles to anyone else, and as the other reviewers state that it is difficult to find an honest mechanic, with Scotty, that goes without saying. To the core a true gentleman who will give you the straight scoop, good or bad. He has also laid out the strategy for me when I was unable to perform all the work at once, putting most critical things first and so on.
I can’t say enough about the man AND his team. They have become like family to me. I am fortunate to know them.
Marty

Honest, straight-​forward service, with great pricing. I will refer EVERYONE to go to these guys. I had taken my 2001 Dodge Durango to them with a problem with the front bearings. Their price was at least 50% of what the dealership had quoted me, and they turned the work around in a single day. Amazing. Keep up the great work!

Honest! Doesn’t waste your time!
«Your check engine light came on while I was driving your truck,» says someone I’d loaned it to.
«UGH!» I thought.
A quick call and a dash to Scotty’s because I knew that they’d be fair and honest. After telling David that the truck had just been serviced, and that I suspected that it was a loose «something,» he hooked up the diagnostic tool, popped the hood, pointed the flashlight at a connector that was detached (not sure if it happened at the oil change place or just coincidentally), and he reconnected it as we laughed. No charge.
I don’t expect no charge for their time, but it reassuring me that the maintenance for my car was right on and re-​connecting the connector so quickly… that’s going to keep me referring people and coming back.
At no time did I wonder whether or not they were being honest with me. It’s like having your family work on your car!

Trustworthy, saved the parts that they replaced and showed them to me, and price was good. I will tell others!

Avoid them at all costs. Following an accident I was in, I bought another car off of Craigslist, and being that it was another pathfinder, I now had my first pathfinder (in the accident) to use for parts should anything go wrong with the second pathfinder as I had replaced a good number of the parts on the first pathfinder (starter, master cylinder, etc)
The first time I brought the pathfinder to Scotty’s, it was for no power from a complete stop, I’d start to accelerate, such as from a green light, and the car would go no more than 5 MPH. Apparently it was a bad connection at the main power feed and the connection was repaired. The pathfinder seemed to being doing just fine.
About a month later, I bring the car back in for the same issue, as it was getting worse again. I also told them to go ahead and replace the exhaust manifold as it was cracked and quite loud, since they already had the car there. The manifold worked just fine and as far as the loss of power from a stop, Scotty’s «Cleaned the Connections» again and it accelerated just fine.
However, 5 days later, I come back again as the car was doing it for the third time, again they «Cleaned the Connections» and replaced the Mass Airflow sensor on the pathfinder with the Mass Airflow sensor from my first pathfinder. This time, they also informed me that the timing belt will need to be replaced in the future, but it’ll hold for the time being. I took their word on it (unfortunately)
About 2 weeks later, I was leaving work and when I go to start my car, it won’t turn over. Jump starting did not work (I thought the battery had died). Next up, the distributor cap had a crack in it, so that was replaced, hoping the car would start up, but it still did not. Now it was getting late, so the car was towed to Scotty’s for the fourth time.
I did not hear from them for a few days as they were trying to figure out the problem, turns out it was a far more serious problem that Scotty’s somehow «overlooked» the other times the car was there. The timing belt had been installed by someone prior to me getting the car and apparently it was not done right and in turn my engine was wrecked due to this. I had just sold off the first pathfinder (with a working motor) to Pick N Pull a few days prior (I did not think I’d need it anymore as I had most parts from it, now I kick myself for selling it) and now they are informing me I need a motor for the car.
I’m still not happy with Scotty’s, all the times I brought it to them, they never once looked at the timing belt thoroughly to see if that was the problem. Rather they kept «fixing the bad connections», only finally looking at the timing belt after it;‘s too late. If they had looked at it 2 weeks ago, none of this would have happened. I’m now out the $ 1,000 and have no car, I’m sure Scotty’s thought I was going to throw out more money to have my engine replaced by them, well sorry pal, I didn’t.

Mechanics are generally shady, this is not the case here. Same guys working here for years, Scott never forgets a face. They always accommodate me in terms of dropping off and pick up. In general their customer service goes above and beyond.
They find the real problem with my car and fix that and don’t try to up-​sell. They don’t act like I don’t anything about cars just because I am a girl.

My husband and I have been taking our vehicles to Scotty’s for at least 4 years. We have never had a bad experience and I trust them completely, which is a lot for me because I tend to be wary of mechanics being a woman who doesn’t know too much about cars and has a fear of being taken advantage of when it comes to cars.
They have always been really cool about explaining to me what is happening and why. One time I called to bring my car in and Pat asked me what was going on, I explained it, and he said, oh that’s something you can easily fix yourself and told me how to do it. It saved me a trip to the mechanic and probably a good bit of money.
All the people I’ve worked with there have been professional, skilled, and friendly. I feel great about taking my cars to Scotty’s and highly recommend them!

Our family LOVES Scotty’s Automotive. We deal mostly with Dave and Scotty, but the other guys in the shop are always so nice and friendly when we come and go. They go above and beyond what is expected. I had my car there for 6 weeks as my family and tried to figure out whether we should scrap my car and get a new one, or repair the one we had. Dave brought my car into the shop every night so that it wouldn’t be outside overnight, and after a few weeks of doing that, Scotty brought it to his mom’s house around the corner and kept it parked there, covered and under a carport. The service is out of this world. We always know we are in good hands when we are there… they make spending $ on our cars an easy and as painless a process as possible.
Go to Scotty’s Automotive!!!