Motorpool Automotive

I have an Infiniti and always took my car to the dealer for repairs and maintenance. When my financial situation changed and I couldn’t afford the dealer prices anymore I heard about Motorpool Automotive from a friend. I have been taking my car there ever since. They are very professional, do a really good job and are half the price of the dealer. I am very pleased with them. They explain things in terms I can understand being that I am not a mechanic. I like that.

These guys have amazing service! While traveling I ran into some electrical problems and came across this shop. They recommended a very reasonably priced towing service to get me there safely. Friendly guys with lots of personality and they were even watching DC animated movies. They ensured my car was able to run and sent me on the way for an extremely great price. Highly recommended them!

We originally had an issue with a scheduled appt but Steve reached out and helped resolve everything quickly. Looking forward to having a great shop to take my car in nearby.

Reasonable price, best service. I had two major works done there. One involved with break issues and four wheel alignment and one with an issue of minor banging sound in the back seat whenever I release the gas peddle near the end (a hard problem to find root cause). They fixed both issues really well. The alignment was done well that I waited 8 month to ensure the steeling wheel remains to no shaking in high speed and tires wear evenly. They even offered to have a nice technician to pick me up when the work was done. They opened on Saturday, very convenient.

We drove down from Washington State to visit Bay Area friends and realized our car needed an oil change. From word of mouth we decided we needed to go to Motorpool to avoid any scams for out-​of-​towners. Not only do they have an amazing waiting room (with phone chargers for a variety of different phones) but the service was awesome and quick. We will definitely recommend Motorpool Automotive in the future! Thank you!

Yet again, stellar service from Motorpool. I needed to get some small repairs done in addition to an oil change. The price, as always, was better than I could get at a dealer or most other shops in the valley and Motorpool had everything done in a day.
The owner and manager have always been polite and helpful. The shop guys I’ve interacted with know their business. Frankly, it’s comforting to come in here and get such good treatment.
I’ve recommended Motorpool to two people in the last month and know, for a fact, one of those people went to Motorpool for work needed to pass a smog test. They were quoted over a $ 1,000 by the smog place’s repair person. Motorpool did the work for a third of the price.
I also have to say I don’t experience the ‘oh you’re a girl so I’ll jack up the price’ problem a previous review mentioned. These guys don’t have ‘girl prices’ and ‘guy prices’. They have ‘repair prices’ regardless of gender.
Couldn’t ask for a better, more honest repair shop.

I don’t always write reviews… but when I do its because the place is just so amazing that I have to tell other people about it.
I took my Fiat 500e there to get my tires rotated. Low and behold they found out that you can’t rotate the tires because of the special rims the 500e has for regenerative braking. They were super nice, did all the research on the car and although I couldn’t get my tires rotated (thanks Fiat) I was sent on my way happy.
I will be taking my other vehicles here in the future. These guys are the best!

Patrick– first and foremost an estimate of $ 1000 is ridiculous and no one ever mentioned that price to me and it is beyond ridiculous for someone to charge that amount for brakes. Now you are justifying your lack of dishonest service by throwing random figures out again. Very unprofessional.
An update for your office– I did have the car rechecked at the dealership with the itemized service receipt that your manager STEVE provided. I had the dealership check everything that was listed on the paper that you said you did and charged me. The result was not everything was done and brakes and transmission oil change was done below average in addition to the air conditioning, so forth. I had my suspicion that STEVE was dishonest with the services he provided me and I was able to confirm that the $ 800 that I was charged that not all the services where actually done. I will move forward as I mentioned now that I have confirmation that all services where not completed accordingly. Very dishonest service.

I took my Honda Civic in for all new tires and a window fix they gave me a competitive price and fixed it quickly. I’m very satisfied with there service. They have always been reliable and I never had issues with there Customer service. This is the place I will continue to go to for oil changes and any other maintenances needed.

I have been dealing with mechanics for most of my adult life and have never come across a shop as honest and helpful as Motorpool. The guys there are extremely knowledgable and very easy to talk to. I have been taking all of my vehicles to Motorpool for over a year now and I don’t see myself going any where else any time soon. Well done gentlemen, thank you.

Love Motorpool. They are so much more than your typical repair shop. They care and want to make sure your vehicle is safe and ever more importantly, you’re happy when you leave. We brought in our classic trust yesterday for a hose and left with the hose looking amazing and for LESS than the estimate. Everyone I’ve worked with including Steve, the owner has been amazing and treated me like any other. No gender bias there! Love Motorpool and always recommend them. Thanks Motorpool!

Man, am I happy for great mechanics like James. I went in for my normal oil change and Motorpool had found a huge problem with my engine. They called to inform me about the repairs necessary, and were very patient with me when I asked them to explain like I’m 5.
I was very impressed with the professionalism and dedication of time I received from Patrick, James, and Steve. Not only was my car repaired in a time-​frame that worked on my schedule, my car was thoroughly inspected and tuned for less than most other mechanics charge.
I appreciate all the guys at Motorpool Automotive and would never think of taking my car anywhere else.

Took my 2001 Taurus and most recently my 1981 Blazer to Motorpool. I’m also going to bring my 1996 Taurus for a fuel pump replacement within the next week or so. They actually helped me troubleshoot that issue just by observing how the car was starting. Thanks for that!
It’s not just a one man operation either! They have a team of qualified employees. It’s nice to know that you can go to a place where you have more than one set of hands, eyes, and ears on a problem.
Their customer service is top notch and their shop is probably the cleanest and comfortable that Iv’e been to. You could easily come for an oil change and end up wanting to stay longer to relax on the couch while drinking a complimentary beverage or snack.
They support the 2^nd harvest food bank, toys for tots, local musicians, and many other local businesses and organizations by hosting events. Iv’e attended a few of them and they are always a great time!
They also offer great promotional deals for supporting Motorpool Automotive which include but are not limited to a sticker campaign and complimentary promotional merchandise such as hats and shirts. I don’t know the exact details offhand but they have it posted and you can always ask.
Iv’e been coming to this shop for a while now so I’m not only happy to but also have enough experiences with the shop to offer a slightly more detailed review which was way past due. If your looking for a «Go To» automotive shop then look no further. I highly recommend Motorpool Automotive!
Thanks!

This shop is amazing! They truly went above and beyond when they worked on my car. I brought my NSX to the shop because my car was shaking when I was going over 60. They helped me fix my problem, picked me up from my house, and even picked up and dropped off my old stock rims when it was all said and done. No other shop has ever done that for me and they deserve all of these great reviews. If you need work done on your car go to these guys!

Driving on highway 9 every day can be pretty scary but since I have had both my vehicles worked on at Motorpool the ride has been a lot smoother and I feel a lot safer… Oh and my brakes actually work and tires handle well. In the last few months I have had to have new brakes, tires, shocks and struts on my Honda and got a much better deal than I expected. They also smogged my Ford and put new tires on it. They even gave me a loaner car!
What can I say — these guys rock! Great service, good prices, and I always leave feeling taken care of.

The search is over. After trying a plethora of auto shops in the San Jose area throughout the years, I’ve finally found my number 1.
These guys are very thorough with their work and make it easy for you to understand the problem. Their extensive knowledge shows! I’ll definitely be back.
Thanks again Motorpool

Motorpool is the best. Not only are their technicians friendly, they don’t talk to you like you don’t know anything. They take the time to explain things if you have questions and they are very thorough on their work.
Their set up is really nice too. You have access to food and drinks in the waiting room and they are so happy to oblige you if you have any needs or concerns. Their customer service is really superb and they make you feel like you are family. A trusted mechanic shop is definitely what they are.
They really want you to receive the best customer care by making you feel welcomed and for your car to get the best service possible as well. They are knowledgeable and efficient in their services.
Plus, you can’t go wrong with their sticker deal!

I brought my car in to Motorpool because the check engine light went on yesterday and my normal mechanic was unavailable for a few days.
When I arrived at Motorpool one of the owners, Steve, and an employee named Ian were working the front desk. Both of them seemed like nice guys and were really courteous. They pulled the OBDII codes from the car and said they’d need a few hours to investigate the engine issue. A few hours later I got a call back with the suggested remedy and a price quote of $ 870 to replace 6 ignition coils and spark plugs.
I was initially disappointed in the price they quoted to do the repair work in addition to a $ 120 diagnostic charge ($ 990 total). Motorpool’s response was to go above and beyond to make me happy with the price and work performed
They properly completed the repair and made sure I was satisfied so 5 Stars.

Solid service from these guys. I’ve been here several times and the gentlemen behind the counters are all about the customers. They let you know what you should get done this time and take note of what you’ll probably need to get checked the next time you come in. If you don’t understand anything, they take the time to explain it to you and walk you through it. Friendly guys doing honest work. Inside the office you can chill in the waiting area where there are free drinks and snacks available as well as a television to help the waiting process go by quicker. If you don’t mind the company sticker on your car, definitely take advantage of the discounts that come with it.

I was thinking of buying an old ford ranger in the area, and since I’m from out of town I had to do a search find a mechanic I could trust for some advice on the purchase. I called motorpool because of their great reviews and not only was I met with knowledge about the vehicle but a level of enthusiasm and delight for checking the vehicle that was very refreshing.
Just like I thought, they were friendly, honest and knowledgable. I was going to give them 5 stars anyways because I felt so well taken care of, as if they were friends doing me a favor. But then they ended up doing the work for free! I wish I could give 6!
At the end of the day, there were so many things wrong with the car it was obvious that it wasn’t going to be a smart purchase. They really saved me. Whenever I do find that truck I’ve been looking for, Ill be sure to take it to them when I’m in the area! Thanks guys :)