Marshalls

I always find good stuff here, but the customer service sucks!!! The cashier literally sighed when I needed a price check, and she gave me attitude the whole transaction. I’ve worked in retail for a long time… And I know you’re not supposed to act like that with customers.

One of my go to stores for anything really! Great location, quality items and it’s organized. Parking is craaay! They don’t have a lot for home goods, I find more stuff at TJMaxx. But I recently bought a cute pair of shoes, workout gear and equipment. Last time I went the bathroom was not very clean. I will continue to shop here because of the convenient location.

I am surprised this Marshalls did not have a large selection of home items, shoes and clearance (I am spoiled by the location on Coleman– San Jose I guess). Also, the bathroom was absolutely disgusting and there is no baby changing table inside (I guess a good thing to prevent baby exposure to the nasty germs of the unkept single stall bathroom). On top of the small selection of items and nasty bathroom, the check out lady was not the nicest. I asked if I could throw away my empty coffee cup away as I was paying for items and she asked if there was still liquid inside. I took a sip and said no, it is empty. She said, «I am sorry. We do not want drinks to leak in our garbage. Throw it away in the front garbage.» My hands were full, with a baby and all, and I did not think it was a big deal. Apparently, asking to throw away an empty coffee cup is. Parking was not too bad for me probably because I got there before 11am.

If you can find a parking spot, like any other place at the Pruneyard, Marshalls is worth a good visit.
Not cool:
Parking
Cool:
–Purses: Pretty solid purse and wallet selection. Betsy Johnson may be doing badly #bankrupt, but I still love her purses and am happy to find them at Marshall’s.
Home goods/​snacks: Yay for my new water bottle. One of those cool ones where you put fruit in for infused water. The usual awesome Marshall’s selection of snackies, containers, and home goods.
–Clothing: Designer stuff, teeny bopper, and active wear galore.
–Clearance galore
A normal sized Marshalls. Kinda messy. Pretty large. Let the search begin. Use the bathroom beforehand. Fortunately, girl scouts has taught me well.
You never know what gems you’ll find.

I feel like this place is less organized than it used to be. The last time I was there a few months back it looked like a tornado went through it. And their selection was pretty bare. It was disappointing.

I only come to this marshals when I can’t find my size at other marshals. i this is like a all store compared to the other one I have been to. Only a small selection of stuff here clothes. and it seems there less kids shoes.

Went to this Marshalls for the first time yesterday. I thought that since it was in Campbell it would have been a nice one. I was wrong. The floors needed sweep, and mop desperately, the mirrors should be cleaned at least once in awhile, and the racks of clothes should be straightened up periodically. It obviously suffers from poor management. I realize that you can’t control the clientele, and how messy they appeared to be, but you can control how you would like your store to look. Try cleaning up the store, and make a pleasant shopping experience for everybody.

I have been to many Marshalls stores and this is by far one of the best. They have a great selection of clothing, some of my favorite clothing brands for much less than other stores and the customer service is pretty good too.
I have also bought many things for my kitchen, living room, bathrooms and bedrooms. They always have the best prices compared to any other department store or anywhere online.

Great selection always!

Everything is organized except for their toy section! My friend and I were shopping before our movie since she has her niece’s birthday party to attend (who is turning five). The area was a mess! We did find this little nail painting kit for her after scavenging through stuff for about 15 minutes. Some things were even ripped open and torn.
Register person wasn’t the greatest. She just rung up the item (which was $ 5) and said do you need a bag? We said no thanks, swiped our credit card, and left.

Luv coming here, some great buys but you hv to know your products to ensure you’ve rcvd a great deal. Best bargains are the seasonings, shoes, socks & work out accessories!

Last night this store refused to return a pair of Vero Cuoio shoes bought 2 days ago in another Marshalls location although they were unworn, with price sticker and I had the receipt and everything. They claimed that they couldn’t take them back since «We don’t have these shoes here!»
Isn’t a customer supposed to be able to return/​exchange an unworn merchandise in ANY location within 30 days with the receipt?
By the way, the manager on the floor were very rude. The associate tossed my other stuff I wanted to return on the floor and I had to ask her why and called her «Unprofessional». So I had quit buying 2 dresses I was planning to buy and left there as soon as possible. Gee. What a circus! I had enough.

This is the best store I’ve been to! They have soo many brand names and good prices. Unfortunately I didn’t find anything I was looking for but I will definitely need to come here in the future.
The racks were full and the store was clean and well organized. A bargain shoppers dream!

Parking kind of sucks but this store is huge. It doesn’t look too large from the outside but as you walk in the ceiling is raised in the middle so it looks larger. Everything is surrounding the clothes and they have pretty nice shoes, unfortunately I wasn’t there for shoes. I did not find what I was looking for so I still have to go back to the Ross in Westgate (the only Ross that seems to carry my slim pink hangers…) Maybe I’ll be back but most likely not.

Despite the slightly higher sales tax rate for shopping in Campbell and the horrible parking situation you have at The Pruneyard, this Marshall’s pretty much has it all!
They have a great selection of Junior’s and Misses clothes. I also like their huge variety of active wear. Since 90% of my time is spent training or dieting, I might as well LIVE in workout gear. They have the best deals on quality fitness wear.
I also like shopping in their clearance section of the Home Goods, I always find something pretty awesome to add to our kitchen.
And for someone with a common size shoe in 6.5, this Marshalls doesn’t run out of this size as quickly as many others that I’ve been to down in SoCal. Maybe errrbody in the Bay has teeny tiny feeties or huge ass Shrek feet, whatever the reason… I love not having to deal with not finding my size. :)
The lines here move pretty quickly even on a busy day. And the place is pretty organized compared to ghetto-​drab Ross across the street.
Great place to shop!

Tis the season to look for bargains.
I usually hit up Marshall’s for my holiday shopping because I can find items for everyone on my list all in one place.
However, I’m hesitating to come back to this place. I was here a few days ago and was looking around for a gift for my cousin. There are these really cute and useful body warmers called Hot Hugs that I had seen at another Marshall’s by my work and I wanted to buy one. I asked a sales associate if she knew where they were and as I tried to describe to her what it was that I was looking for, she kept sighing and told me that she didn’t know. She still tried to help me find something else but I could tell that she was bothered by my simple question.
When I went to check out, I had another odd encounter. I was checking out and I usually like to spare the planet and use my own bags so I told the lady that I had a bag to put my items in. However, I ended up having to bag my own items after she rang me up and she just stood there watching me. I felt really uncomfortable and I felt the urge to Unilocal about this because I felt like the customer service I received was mediocre.
Maybe I’m being over dramatic but I know what good customer service is and I know that some of the employees at this location can improve their people skills.

Just like your normal Marshalls only REALLY clean and organized. For a discount store this has got to be the most emmaculate of its kind. Everything is viewable and still upright in its hanger. NO DIGGING HERE! The selection is great too. I’m not sure if they offer more than the usual Marshalls but the organization in the store makes the shopping experience here that much more enjoyable.
why the minus one star?
Parking gets CROWDED!!! For the eager shopper this shouldn’t be too much of a deterrant.

I really like this Marshalls in particular. It is right next to Salon Rache where I get my hair done (by Monique who is F-​A-​B) and so I always stop in before or after getting beautified. I have gotten some great shoes and bags here and I always find something to try on or buy. Prices are decent — they have gone up in the years, but there are still some great deals to be had.

I’m a discount shopper kind of gal – and I take great pride in it, too! So when this baller on a budget needs to spice up her wardrobe, I often find myself at Marshall’s strolling through their great selection.
This particular location is great! Super well organized and well stocked. I always find TONS of stuff in their clearance items. Northface Workout Clothes, Dresses by Laundry, Shoes by Penguin for the BF, cook and bakeware at minimum 50% the regular price – SCORE! Right now they even have full wetsuits (by O’neil) and other fun sports gear. :)
Parking can kind of be a pain at the Pruneyard but if you’re in the neighborhood, it’s definitely worth popping into. You’ll never know what super deal you’ll find :)

I am lover of cheap, and even though I hate the parking situation at the Pruneyard, I manage to find what I need at Marshall’s.
Since I have bumped my activity level to CRAZY, I have noticed that my bra’s and workout gear can’t keep up with my routine. So instead of my usual beat up 5, I now have 8
.
Thanks Marshall’s for keeping the girls safe and sturdy, on a cheap budget!
Oh yah… and love their selection of yoga pants, shorts, and dry fit shirts-​SCORE!