Jiffy Lube

I haven’t been to a jiffy lube service station because of a horrible experience I had years ago (different location) but I needed to get an oil change and this was my last resort since it’s a Sunday and a lot of places are closed. They are aswesome here! Very polite and customer service oriented. They most definitely changed the way I thought about jiffy lube and I will def. be coming here again next time I need service done. I highly recommend coming here. I am really satisfied and surprised at how awesome they are to all their customers no matter how busy they were

This location was very helpful when getting my oil change. They close at 7:00 and I called at 6:15 PM. Thought it was a long shot, but I called to see what was the latest time they would take cars. They told me to come in anytime before 7:00 PM, which is awesome. Most places stop taking cars an hour before close.
Not only were they able to squeeze me in. When working on my car they called me outside to go over what type of oil I would like and if I needed any of my filters changed. Instead of telling me what I needed, he asked. I could not remember what was recently changed, so he walked me around my car and showed me each filter. It was noticeable that they had all been changed so I only had my oil changed. They also apologized for the wait, which was not even that bad. They were quick and very helpful. I did not feel taken advantage of, which is how I usually feel after getting my oil change and changing about 10 things I didn’t even know my car needed replacements for.

Just received customer service by Miguel — that was stellar…
Thank you for making my visit so pleasant. He went above and beyond to explain the check engine light that came on after my oil change — and brought the dipstick into the lobby to show me where the oil level was. APPLAUSE for great customer service…

Today it was Sunday so not many places open and I was in a hurry so I decided to go to this location. I received a full service oil change including fluid top off, tire pressure and window cleaning for $ 40, in and out in less than 15. Glad I gave Jiffy Lube another shot!
I am pleasantly surprised. The last time I remember going to a jiffy lube 10+ years ago I remember pulling up, being quoted $ 60 for a basic oil change, and declining.

I needed a last minute oil change before leaving out of town and had called a few other places but to my dismay I wasnt able to get in the same day.
I pulled into Jiffy Lube as my last resort and was not disappointed. The service took less than 30 minutes. The staff was thorough, friendly and very courteous, I would definitely go back and recommend you to go back.

So, I posted a review last month on the service I received from this Jiffy Lube, they broke a part off of my brand new car and spoke to the Regional Manager Gilbert Martinez and everything turned around. Gilbert contacted me and he reimbursed me for the part that was broken, and then drove from the North Bay to put the part on my car himself. Not too many people can offer that type of customer service. well done Gilbert! Thank you

Had a tire that starting shredding on the freeway, and this was my first stop. Miguel was extremely helpful, and accommodated putting my spare tire on for me while I waited. Never been so pleased with Jiffy Lube. All these stars go to Miguel! Thank you.

Absolutely wonderful. Professional and very helpful.

Went in for a signature service oil change, which is supposed to include a belt inspection and a tire pressure check and fill. I highly doubt that either of these services were performed, which makes me wonder what else did they not do? Also, they either over inflated my tires or did not check/​fill them at all, which is not a good sign.
I will not be returning to this jiffy lube again, and I may take my business altogether to a different company.
The past 2 times I visited a different jiffy lube they told me my two of my belts were cracked and one of the times they showed me personally the cracks. No mention of them being cracked at this jiffy lube (I was planning on finally getting them replaced this round). I asked if they had checked the belts after they never mentioned any cracks and they sent someone to check it «again.» They said no cracks still, even though the last two jiffy lubes caught them and one of those jiffy lubes personally showed me the cracks on the belts. So one of the jiffy lubes has to be wrong, since they are giving completely conflicting information.
Less than 2 weeks after my visit someone mentioned my tire pressure looked very low. Looks like jiffy lube did not fill up my tires, which is supposed to be a part of the service. On top of not filling them up, my receipt said they were filled up to 40psi, which is not the vehicle recommended 30psi level for my tires. Seems weird that my tire pressures were the following 2 weeks after my jiffy lube visit: FR: 22psi, FL: 25psi, BR: 30psi, BL: 25psi.

These people have very sneaky marketing skills, I come in with a coupon that’s says oil change $ 23.99 or close to that. When they finish with my oil change I am charged $ 74.99, because I did not realize somehow labor cost more than a regular oil change? The employee at the desk tells me to get the (discount) I need to mail in or electronically send my bill into a rewards center so that I can receive not one but two rebate cards? After going out of my way then driving there to give them my business, I wait for 2 months and finally receive a letter that says I am not eligible because they cannot identify my bill? Apparently Jiffy lubes cars and it’s customers as well! Those coupons are a scam.

Great service, very knowledgable and friendly and they took the time to call the manufacturer to find the optimal oil for my diesel Jetta (OW30 as opposed to the DW40 I had been using). Highly recommend this location.

I came to this Jiffy Lube and they seemed like they didn’t want to work. I have a fleet vehicle and he wanted more stuff than usual. They must not know how to do fleet accounts and I don’t have time for a learning experience. Makes you think if they know how to do a simple oil change.

I must say, this was by far the best experience for an oil change I have ever had. Thanks to Aldo and the great team there, my car was done very efficiently. I was in need of an oil change, and every place I called would say they can not except anyone because it was too close to closing hours. Thanks to Aldo and jiffy Lube, they all went above and beyond with the revel lent customer service.
They were very helpful, informative and sincere with there recommendations. Thank you Jiffy Lube for giving a new customer a place to call home for my oil changes. Finally a place I can trust.

If you value your car and don’t want to waste your money for oil change, go elsewhere! Don’t let the politeness and hospitality of the staff fool you (ie, opening the waiting room door for you, showing you where the bathroom and coffee are located). In the end, yes, it’s nice to see all items on the check list being marked done and I even appreciated the technician mentioning that my vehicle was dangerously low in coolant and that they had topped it off and they found no leaks, etc. But when I got home I noticed my vehicle wasn’t vacuumed which I really didn’t care much about. Then I noticed a couple days later that smoke was coming out from under the hood after driving 10 miles. I had not driven my vehicle since the oil change. So I took it back to have them check to see if they had caused a leak somewhere. Luckily, the technician (who was Asian) did not find any leaks whatsoever but pointed out that the coolant was dangerously low which I found confusing after being told earlier that it was topped off! Again, there were no leaks anywhere. There were no spills, etc found. So now I ask, what else did they NOT do that was on the check-​list? Did they really change the oil? Was the service a complete lie? NEVER AGAIN!

The owner Gilbert contacted me directly and offered to take a look at the car which I appreciated. He was polite, prompt and apologetic. I didn’t have time so I took it back to the Jiffy lube location and they installed a new fiberglass gasket and drain plug which seemed to stop the leak. Gilbert called and let them know ahead of time that I would be coming in and after the installation they showed me the underside of the car and assured me that the plug would not leak again. I feel I must retract my previous statement of them not caring because they put a lot of effort into making things right. Thanks guys for putting up with me while I was an angry bear.

Came here for an oil change. They tried to convince me that my dip stick was broken upon arrival but it was not. They broke it and now I have an oil leak. I’d give 0 stars if possible. Don’t come here under any circumstances.

Normally I go to my dealership. But lately I’ve been having issues with them and to boot it takes almost all day even with the first appointment of the day. So I decided to try jiffy lube and I was not disappointed. I was in and out super quick maybe 20 min… might have been longer but didn’t feel like long at all. From the guy who opened my door to Miguel everyone was super friendly. I mentioned my engine light and Miguel even did a quick reader and put notes on what the error was on my paperwork… this way of the engine light came back on I would know it wasn’t my low oil (he reset it so it turned off for me!) he was also so polite!!! If you need a quick oil change and friendly service here this is your place I will def be back! Only meg thing I have to say is the show playing k. The tv lol, it was Murray (spelling)…the screaming and yelling about who’s the baby daddy isn’t my thing, but for the short time I’m there I really don’t care!

Super friendly employees (especially Miguel at the front desk) and quick service. I came in with a coupon for a different location by accident, and they still honored it. They also answered my questions about my oil consumption after I got an extended warranty notice from my dealership.

Great service. They went the extra mile to take care of my car. The wait time was also very reasonable. I will always bring my car here to get my oil change. Thank you!

Great service. Super nice employees. A lot friendlier than employees at other Jiffy Lubes.

Service was very fast and shop was very clean. I just wait 10 – 15 minutes. They called the insuarance company for me to ask if they will cover the crack on the glass or not and informed me right away.

These guys are the best. Fast service, my wife and I brought our cars in (Lexus is300 and BMW 128i) and they had the parts needed as well as the oil types in stock to take care of us both in under 30 minutes on a Sunday afternoon. They are friendly, going out of their way to help us find coupons that would get us a great deal. And, most of all thorough, making sure to check the other levels and also vacuuming the inside of our cars. Cannot recommend them enough! Thanks!

If I could give negative stars I would! They don’t know what the fuck they’re doing. I went in for a regular oil change, they didn’t put the filter on correctly so my car was leaking and they told me I had an oil and transmission leak, and to check my dipstick every two weeks. A week after my car leaked all the oil out and I went back to get 2 quarts top off for free just so I could drive the car to my mechanic, the guy who was doing it told me one of the bolts that holds the oil pan was loose. I go to my mechanic my car was fixed in 30 mins. All it was, was that they didn’t put the filter on correctly. Dumb mother fuckers never going again don’t have people work on people’s car if they don’t know wtf they’re doing. I could’ve lost my car over they’re stupid mistakes.

Great service, not pushy with up sales, friendly, and fast. Best jiffy lube I’ve ever been to!

Very fast and efficient service. Prices can be beat elsewhere, but this is my go-​to when I’m crunched for time. I also like that they did a quick clean of my car (vacuum and windows).

Great service from the team at this Jiffy Lube — just a quick oil & filter change today. Coffee while you wait and great value especially withe the online coupon. Wi-​if too. Recommended, but no hard sells for anything, Philip explained the fluid levels, was courteous and patient. Vacuumed and windows wiped, in and out in good time.

Great guy Phillip was helping me and was patient. He explained the prices and I felt he was honest. The area is nice and clean and even upon arrival the guy oped my door to the car and building. I was sitting and then I was called up to give my information and then this lady had the nerve to sit her dog in my seat?! Really! How rude. I understand it could be a clean dog and what not but when there are limited seats then the dog shoul be on the ground. I said how rude and also indicated that the dog should not be on the seats. I love animals but this was owner ignorance. These people kill me

I came for a routine oil change and tire rotation. The staff was very friendly and helpful. I appreciate that they didn’t try to push other products and services on me. I will definitely come back.

Excellent service. It was a busy day but Phill got me in and took care of topping me off. Great customer service and knowledge.
No other place will compare.

Very annoyed with my first experience at Jiffy Lube. I had come before work at 1:30 and there was a small wait for about 20 minutes before my car could get taken in. Which was fine, but then the 20 minutes pass by and my car still hasn’t been taken in. I ask the workers if I can go get food while I wait and they have me sign the forms and say my car should be done in 15 minutes or ready when I come back. I leave and come back 20 minutes later and my car STILL hasn’t been worked on! Its already 2:30 and I’ve already been at this Jiffy Lube for an hour! I thought Jiffy Lube was known for quick in and out oil services? I had to leave with no oil change and no apology for the long wait. Never going back to this one again!

Came back again for an oil change the gentleman who helped me Phil, was very nice. The service was done in a timely manner. I was able to get the oil changed, grab my lunch and back to work before my lunch ended which is always nice!