I walked in sans appointment last week and was able to get worked on by Jenna within 15 minutes. She was the only one working, but she did such a fabulous job on my manicure, I went for the pedicure as well. I think I lucked out with not having to make an appointment, and will definitely do so in the future… maybe.(I’m the type who makes appointments the-day-of or not at all)… Thanks for making my nails pretty again, Jenna!