Designers Ltd Grand Salon

Kim Scheu is the best. My nails always look great and I always get a lot of complements.

I love Sue who recently moved to this salon a few months ago. I have had her cut and color my hair for the last four years. Every time I get my hair done I get compliments from friends and strangers alike. She is able to cover my gray hair with a great color that looks totally natural. I love how healthy my hair looks after it is cut and colored. Sue is very nice and a real pleasure to work with. I totally trust her to make my hair look its best every time!

My review is for one of the service providers: Jenny Dinh, who used to own her own beauty salon in Los Gatos, CA and now rents a «closet”-like room from Designers Ltd. I bought a $ 68 coupon through
for eyelash extensions. She put them on and then charged me an additional $ 25 for the service claiming that Amazon takes a percentage off her profits. I didn’t like the poor quality of the extensions and the amount of very hard glue on my eyelids, so I asked her to remove them after two days, which she did. She offered to give me a facial instead, but wanted to charge me an additional $ 32 for the facial with products that are unknown to me. It seems this lady is not trustworthy, a bit of a con artist… I would not recommend her services… it appears she wants to get more money out of the customer than is stated in her initial offers.

Let’s clarify up front… My review is ONLY for Shannan who does hair, not the salon or the other services they offer.
I have been going to Shannan since 2006 @ Salon Soulé (closed) and she’s always been very accommodating with appointments, etc. I set my appointments directly with her to avoid confusion with the front desk since I am a last minute haircut planning kind of girl. She takes her time and always makes sure I am happy with the cut before I leave. Love her to death! She’s been with me through my last 5 jobs and it is always a pleasure catching up.

If I could give a negative star for my experience with Jenny Dinh I would. The star is for the location. I purchased a groupon for eyelash extensions. Jenny greeted me 15 minutes late after she already moved my appointment later by 30 minutes… went into the room she works in and it was disorganized and filthy. I told her what I wanted and she had her own idea and that I should trust her… I should have walked out then because what I’ve experienced since has been irritating and torturous… the glue she used made my eyes burn for an hour and my eyes were irritated and felt like something was poking and scraping my eyes… I finally was able to get some relief after messing with the angle of the lashes. She put them under my natural lash, in some spots, so the extension and glue were scrapping my eye. However less than a week later my eyelids began to get so irritated they started to swell… she didn’t separate the natural lashes and glued them in clumps (i can see clumps of the glue)
I mention that I purchased a groupon, well after she put them on she demanded a 15% tip, so unprofessional and inappropriate.
Understand this was not my first time having extensions and I’ve never experienced this before with other technicians… I will never… NEVER go back to her.
As a matter of fact, I have to have them removed and if they believe that she shouldn’t be doing extensions I plan on taking her to small claims to get ALL my money back.
I hope this helps detour you from going to her.

I am coming out of Unilocal retirement to write this review because of my experience with Designers Ltd.
The staff here clearly have no idea how to book appointments. I was told that I could come in today at 1:15 PM and so I stopped looking for other salons. I get a call less than an hour before my appointment informing me that the earliest that they have is 2:00 PM. Then I get two more calls later asking me about how many extensions I want and details about my hair. Why this could not be included in the initial phone call is beyond me.
What REALLY got me is that I end up getting a THIRD call saying that they cannot see me at all. They didn’t ask me about the extensions that I wanted and now they cannot do the install. They said something about NOT BEING CERTIFIED TO DO HAIR EXTENSIONS.
Do not come here. Do not waste your time booking appointments that they will cancel. Do not deal with passive aggressive receptionists who clearly do not know how to do their jobs. Find somewhere else.

Jenny is wonderful and talented at what she does! She took her time and listened to ensure she was giving me the look I was going for. I went in for my mink eyelash extensions. I wanted my lashes to be long and full, but natural looking so one couldn’t really tell if I had any or not. She is also very personable and easy to talk to. When she was done, she had me check my lashes to make sure everything was as I wanted, just in case anything needed and fixings!

I highly recommend Rina for hair. She has a lot of experience and is great creating hair cuts which enhance facial features. Rina’s got great ideas to help make hair look extra special for important occasions. She’s skilled with color and is just an all around neat person. I receive lots of compliments after I visit with Rina

I know that they really deserve 5 stars and it could be my fault but my end result did not come out what I was hoping for but that could also possibly be MY fault… I’m in denial!
With my job being on the Peninsula but living in the South Bay, with work hours and commute time, I’m generally working past the hours of most salons. This salon is hop, skip and a jump away from me and I was desperate need of turning my dull brown roots into a shining blond. I set up the appt for 630 (okay, so I snuck out of work to even make that time) and was set up with an older lady.
Now, I don’t want to throw her under the bus so I will not provide her name but she was just… not that into me? I told her my low down; I need my golden locks back asap! She basically did not listen; she made snide comments under her breath but said certain remarks with a smile and I wasn’t sure how to take that. «I’m doing the salon a favor for being here, you know», «I have 12 years experience with Vidal Sasson», «You don’t know how lucky you are to have me»… Seriously?
Another client of hers was there getting her hair done (the way I wanted, by the by) and she was quite devoted to her. Me, I’m a nobody! Whoa is me! When all was uncovered, I had… RED RONALD MCDONALD HAIR! I kid you not! She says to me «Come back in 6 weeks and we can make it lighter and eventually get to blond.» What?
I had to get out of there. The next morning at 8am I called to complain not sure of what I wanted to do. The lady was so sweet and kind and very patient with me; she stated the manager would call me later to set up a new appt. And she did! Isabella (?) was generous and understood my frustrations. That’s a great sign of management!
She set me up with Shannan. A wondrous stylist who came from the heavens of hairdom and became my gift from God.
She saw the damage, she assessed the situation and decided to move forward into lightening this disaster so kids would no longer ask me for a Big Mac. What was really lovely about Shannan is that she listened. Huge thing when it comes to hair; please listen to what I want! What makes her the real deal is that I never had a haircut before; just trims and fixing my fried parts. I told her my issue with pathetically round face that makes me look like a bobble head with my skinny body and she cut and shaped my hair to have my face appear slimmer and evened length. BEST.HAIRCUT.EVER.
OK so one con: My hair is not the blond I wanted; I should have stated that I generally have platinum blond highlights and she ended up toning my wannabe broading color down. I’m trying to be okay with not having the stunning bright streaks since it’s now an all over color of ash blond; let’s see how long I last!
So I kind of have to blame myself for this.
All in All: GO SEE SHANNAN!

I’ve been going to Elizabeth Gorman at Designers Ltd. for more than seven years – she’s excellent with my strangely textured curly hair, and my hard-​to-​please teenage kids love her skills as well.
At every visit, I see people of all ages, skin tones, facial shapes and hair types come in to the salon and then leave looking great and feeling happy. As far as I can tell, no matter what your styling need, there is a stylist here who will make you look great.
The vibe of the place is really nice, too — everyone seems to genuinely get along with each other. I’m really glad to have found it.

Jenny is the best! She is the first & only stylist who has ever been able to cut my bangs so that they look fabulous. She says it’s all about knowing how to work w/​the client’s «hair density». I love her cuts.
Salon itself has a beautiful inside w/​a soothing atmosphere. Very nice experience!

I have been going to this salon for years and I wouldn’t go anywhere else! My hair stylist Elizabeth Gorman is amazing! I don’t trust anyone else with my hair and wouldn’t go anywhere else! The people at the front are so sweet and friendly that it makes me want to come back all the time! If you haven’t been here you need to start! You’ll never want to go anywhere else!

Been going to this salon and seeing Julie for over 5 years. She is awesome and the salon is very professional. They carry an extensive line of products so you will always find whatever you need to keep that salon look after you leave.

Let me 1^st say that the salon looked beautiful and there were alot of professional beauticians there-​but JENNY LAM was HORRIBLE.
I’m sorry to say that myexperience was HORRENDOUS!
REALLY, REALLY, REALLY, REALLY, REALLY, REALLY, REALLY, REALLY, REALLY, REALLY, REALLLLLLYYYYYYYY BAD.
HORRIBLE!
Jenny Lam made ALOT OF MISTAKES
1. I asked for an all-​over color deposit to match my roots and she made it WAY TOO DARK. I look f$%ing GOTH-​AND I’M NOT GOTH!
I DIDN’T ASK FOR GOTH. I ASKED HER TO MATCH MY ROOT COLOR. INSTEAD MY HAIRCOLOR IS DARKER THAN MY EYEBROW COLOR-​WHAT KIND OF RETARD COSMETOLOGIST MAKES THAT MISTAKE?
2. Because of that she had to double process my hair to remove some of the color and it’s still too dark!!! I seriously look goth-​wtf???
3. She was rude and YELLED at me-​she kept trying to say it was my fault and I was wrong-​wtf??? I know what my hair color is and if you knew how to do your job, you wouldn’t be wasting hours of our time-​WTF???
4.AT THE END-​she told me there would be an extra charge for color because I have alot of hair– DISHONEST MUCH?
Bottom line: NEVER GO TO JENNY-​She was negative the whole time during general conversation and she failed to take any responsibility for doing her job correctly.
GO TO A BEAUTY SCHOOL INSTEAD-​it will be way better!!!

Went with a friend and asked if there was walk ins for hair cut. They said yes and I’d be taken in 10 to 15. So we decided to wait. My friend get called in 20mins. So I decided to continue waiting. Forward another 45 mins, my friend is done but I have yet to be called in. So I said forget it. Plus majority of the time my friend was getting her hair blow dried for 30 mins. What a waste of time
I wished they told me it be a long wait, so I could just schedule an appointment.

I have been here for a hair cut, eyebrow wax and manicure and loved all three!
I especially loved the ‘flavored’ manicure I got with Sarah today. February’s flavor is ‘chocolate covered strawberry,’ and it was amazing! She used a strawberry flavored mini bath fizz in hot water for me to soak my fingers in, and rubbed my hands with an exfoliating chocolate scrub. It smelled amazing and was super relaxing! Definitely one of the best manicures I have gotten, it was soothing and it looks amazing.
The staff is super friendly and talkative, which is really important for me. I have been at places that make it feel like a chore to get my nails done or hair cut, because you just sit there not talking. Here, the staff is easy to relate to and makes an effort to strike up a conversation.
It may be a tad more expensive than other places, but the quality of the services is very high, and you can’t beat it in terms of customer satisfaction.
A+

Rina, Rina, Rina, Rina
I love my hair! Thank you. i had received a refferal from one of my best friends — Andrea. I have been feeling rather down and not had motivation to do a lot since Im always tired, blah blah you really dont want to know what Im going through right now. Ive been feeling blah. Needed a quick pick me up so my girl gave me her dresser’s digits.
I am in love with my hair. Rina stripped the funky dark brown I had and added some very natural high lights and I got a great cut. Very short and sweet I love it. Call Rina at 408−796−2902. Gorgeous Salon
Will add pics soon maybe as soon as later tonight. I’m having IT look at my mifi

I really enjoyed my experience. The facilities are clean, the receptionist is friendly (and will help with tip suggestions if you are math challenged), there is a lot of parking and it is easy to find (at the far end of the shopping center with Safeway). My esthetician was Isabel. She has a really nice manner and my skin is looking better and better. I purchased one product that was recommended and it is cleaning, tightening, and making my softer as well. They don’t seem to push products too much which is quite nice. Can’t wait to go back!

Most of the women in my life get their hair done by Chris Danko. She pretty much rocks. I have long curly hair, my friend has straight hair/​a-​line cut, my mom has short straight hair. Chris knows how to work it all and is a phenomenal colorist, to boot. She’s a total sweetheart as well :)

I have been getting my haircut here for years, and some massages when I have some spare moolah (or a neck i cant move, haha). The staff is always very friendly and helpful.
I highly recommend Julie Dawson she does an awesome job cutting and coloring my hair, shes very personable, and if you have a nutty idea for your hair she will definitely tell you if its for you or not! :)
Also Mara Wright is the best massage therapist I’ve ever had. She always does a consult before your massage to find out if you’ve been having any trouble spots or anything of the sort. She’s also awesome at finding knots I didn’t even know I had in my back (that at the time hadn’t realized were actually causing some of my headaches).
Definitely recommend Designers for your beauty and relaxation needs!